Viable Description

We used to spend a lot of time manually analyzing qualitative data. We can now find the needle in a haystack with their AI. Go beyond sentiment analysis by receiving a weekly report that lists the most important compliments, complaints, questions, and requests sorted according to volume and urgency. Each theme tracks the changes over time, and includes a summary, urgency scores, product subthemes, user profile, and more. Use Viable for analysis of sales call transcripts and customer support tickets. Also, use it to conduct market research, employee surveys and analyze other data. No matter how big or small your company is, our platform offers unlimited seats and integrations. Start with 500 datapoints. Each section of the report includes information on the people who are discussing that topic. Our AI uses customer data and traits to run a true analysis, making recommendations based on NPS scores, customer levels, regions, and more.

Pricing

Pricing Starts At:
$600 per month

Integrations

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Company Details

Company:
Viable
Year Founded:
2020
Headquarters:
United States
Website:
www.askviable.com

Media

Viable Screenshot 1
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Product Details

Platforms
SaaS
Type of Training
Documentation
Customer Support
Online

Viable Features and Options

Artificial Intelligence Software

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Qualitative Data Analysis Software

Annotations
Collaboration
Data Visualization
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis

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