Viable Reviews

Make better product decisions 5x faster. BuildBetter's Signal Engine helps you find the signal in the noise. It powers everything from searching to extracting, organizing and summarizing your qualitative information. Customers will provide 78% more insight than teams that use manual product research tools. A quantum leap in qualitative analysis. You can save on average 200 hours per year by organizing insights from customers into topics, issues, and more. Summarizations so great it almost feels like cheating. We can make it sharable, whether it's a summary from a call, a topic or a feature request. Both internal and external. BuiltBetter's proprietary Call Intelligence powered with Signal Engine allows you track and analyze every call that comes in to your product team.

Machine learning can provide insightful text analysis that extracts, analyses, and stores text. AutoML allows you to create high-quality custom machine learning models without writing a single line. Natural Language API allows you to apply natural language understanding (NLU). To identify and label fields in a document, such as emails and chats, use entity analysis. Next, perform sentiment analysis to understand customer opinions and find UX and product insights. Natural Language with speech to text API extracts insights form audio. Vision API provides optical character recognition (OCR), which can be used to scan scanned documents. Translation API can understand sentiments in multiple languages. You can use custom entity extraction to identify domain-specific entities in documents. Many of these entities don't appear within standard language models. This allows you to save time and money by not having to do manual analysis. You can create your own machine learning custom models that can classify, extract and detect sentiment.