Util360 Description

Util360 is a firm dedicated to delivering cutting-edge utility billing and customer engagement solutions tailored for the public sector. Their offerings aim to optimize operational workflows through seamless ERP integration while maintaining compliance, all with the goal of boosting efficiency, promoting sustainability, and achieving excellence in utility management.

Notable Features of Util360:

Utility Billing Solutions: Util360 provides clear and effective billing solutions that simplify the invoicing and payment processes for utility providers.

Customer Self-Service: They enhance community engagement and satisfaction by offering immediate access to utility information for consumers.

Meter Data Management: Util360 guarantees accuracy in monitoring and billing utilities with their robust meter data management services.

ERP Solutions: They supply all-encompassing ERP systems that facilitate integrated and effective utility operations.

BI Analytics: Util360 utilizes data-driven analytics tools to empower informed decision-making for utility providers.

Additionally, their commitment to innovation ensures that clients remain at the forefront of industry advancements.

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Pricing

Pricing Starts At:
$100

Integrations

No Integrations at this time

Reviews - 1 Verified Review

Total
ease
features
design
support
See More Reviews Write a Review

Company Details

Company:
Util360
Year Founded:
2010
Headquarters:
United States
Website:
www.util360.com

Media

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Product Details

Platforms
Web-Based
iPhone App
iPad App
Android App
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Training Videos
Customer Support
Business Hours
Live Rep (24/7)
Online Support

Util360 Features and Options

Utility Management Systems

Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management

Utility Billing Software

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Util360 User Reviews

Write a Review
  • Name: David M.
    Job Title: Sr. Project Manager
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great All-in-One Software for Utility Management

    Edited: May 13 2025

    Summary: Overall, my experience with Util360 has been great. The platform has really streamlined our operations, making everything from billing to fieldwork more efficient. While there was a bit of a learning curve at first, the real-time data and all-in-one functionality have made a noticeable difference in our workflow. Once we got familiar with it, it became a key tool that improved our day-to-day operations significantly.

    Positive: Util360 makes managing billing, customer service, and field operations a breeze with everything in one place. The real-time data has been a huge help in addressing issues quickly. It’s also versatile enough to handle electric, water, and gas utilities, and once we got the hang of it, the platform became much easier to use and more efficient for daily tasks.

    Negative: What took the most getting used to was learning the full range of features. It took a little time at the start, and the setup was a bit longer than we expected. But once we got comfortable with the system, everything started to flow much more smoothly.

    Read More...
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