AMCS Utility Billing
The implementation of automated billing and contract management is essential to prevent revenue loss while simultaneously enhancing customer satisfaction and self-service options. AMCS offers a comprehensive solution specifically designed to navigate the complexities of the ever-evolving utilities sector. With automated meter readings seamlessly integrated into the system, billing aligns with each customer's unique contract specifications; invoices can be produced electronically or dispatched to a trusted print service for mailing. Customers enjoy flexible payment methods, including autopay, online transactions, or traditional mail. Additionally, a customizable customer portal allows users to access statements, complete online payments, and submit service requests with ease. By digitizing invoicing and payment processing, AMCS’ billing and contracts management system not only streamlines operations but also minimizes the likelihood of errors typically associated with manual data entry, thereby improving overall efficiency for your team. This holistic approach not only supports operational excellence but also fosters a stronger relationship with customers through enhanced service options.
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UMAX
UMAX is a collection of configurable Customer Information Systems (CIS), CRM, Asset, and Field Services Management solutions that are specifically tailored for Utilities. It was developed on the powerful Microsoft Dynamics 365 platform. Our solutions simplify daily tasks with automation and user-defined workflows. This is supported by actionable analytics and insightful data. Automated processes increase efficiency, simplify the user experience, and allow customers to self-service, which results in lower costs. Omni-channel features allow you to gain insight into customers and pro-actively manage customer satisfaction. A modular platform that is flexible and configurable allows for seamless third-party integration. This will streamline business processes. Make the most of the Microsoft platform to unleash the power of your utility data.
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Skybill Utility Billing
Meter Management
Microsoft Dynamics Foundation
❖ Manage metering devices (locations, serial numbers, status, etc.)
❖ Automatically collect meter readings via M-Bus gateways
❖ Alternatively, import meter readings from MDM systems or Excel spreadsheets
❖ Built on Microsoft Dynamics 365 Business Central
❖ Easy-to-use and intuitive user interface
❖ Fully integrate your ERP, customer management and billing using the included Business Central subscription Tariffs & Rating
Cloud Service
❖ Powerful tariff configuration makes set-up of even complex tariffs easy
❖ Bill any utility service (electricity, gas, water, sewerage / waste water, heating)
❖ Supports postpaid and prepaid plans
❖ Apply consumption-based rating, fixed / step rates, TOU, periodic charges (e.g. standing/daily rates), discounts
❖ Bill by customer, customer group, or property, on any periodic basis (e.g. monthly / yearly)
❖ Software-As-A-Service (SAAS) model – we take care of all the infrastructure, software & maintenance
❖ Hosted on our secure data centes in Latvia, or alternatively in public cloud (AWS, Microsoft Azure) or private cloud
❖ Access SkyBill from anywhere via your desktop, tablet or mobile phone
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UtilAbility
UtilAbility, a Windows-based utility billing software package, was created with you in mind. It's now easy to create accurate and timely bills for water, sewer and electric, gas, garbage pickup, user fees, cable TV, and even telephone. UtilAbility's intuitive interface will make you feel right at home from the beginning. Our utility billing software adapts according to your policies and requirements so you can bill how you want.
UtilAbility utility billing software was developed with direct input from our customers. UtilAbility can handle creating bills for one or many, commercial or government.
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