HCL Unica+ Description

HCL Unica+ helps enterprise marketing teams turn customer signals into the next best experience, decided by AI they govern and delivered across every channel. Where most platforms are SaaS-only, Unica+ runs on-premises, in private cloud, hybrid or SaaS, so organizations under residency or sovereignty rules keep data in their own environment and personalize from the complete data set. A canonical data model and identity resolution unify customer, engagement, transactional and journey data, while real-time and batch processing share one platform. MaxAI, the agentic AI layer in production, uses nine specialist agents and an orchestrator to turn briefs into campaigns validated against compliance and offer rules, with early adopters reporting up to 80% less creation time and up to 90% shorter cycles. Embedded decisioning picks the right audience, offer, channel and moment across digital, conversational and physical channels, with auditable governance. For B2C and B2B enterprises, not small teams.

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Company Details

Company:
HCLSoftware
Year Founded:
2019
Headquarters:
India
Website:
www.hcl-software.com/unica
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Product Details

Platforms
Web-Based
Types of Training
Live Training (Online)
Training Videos
Customer Support
Business Hours
Live Rep (24/7)
Online Support

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