Tripleseat Description
With the endorsement of 2,500 venues and over 18,000 industry professionals, Tripleseat streamlines the entire event management process. It efficiently handles everything from lead generation and booking finalization to contact management, event details, invoicing, and payment processing, equipping restaurants, hotels, and event spaces with the innovative tools needed to enhance customer satisfaction and expand their operations. This comprehensive solution not only simplifies tasks but also allows venues to focus on providing exceptional experiences for their clientele.
Tripleseat Alternatives
ROLLER
ROLLER has a proven history of serving over 2,000 clients spanning 30+ countries, including esteemed brands in the attractions industry such as SkyZone, Altitude, American Dream, Uptown Jungle, Flip Out, WhoaZone, Oxygen, Innoflate, and Jumpsquare. We possess an in-depth understanding of the unique requirements of play centers, family entertainment centers, wake parks, water parks, trampoline parks, theme parks, amusement parks, indoor climbing facilities, children's museums, zoos, aquariums, and more.
ROLLER stands out as the leading all-inclusive venue management solution for attraction businesses, equipped with a diverse set of features that amplify revenue and streamline operations. Experience seamless ticketing, efficient point-of-sale systems, advanced membership management, and integrated waivers—all in one robust platform designed to elevate your business.
Learn more
KORONA POS
KORONA POS is a revolutionary point of sale software that can be used by retailers, ticketing, and event operators, as well as quick-service restaurants and cafes. Subscriptions include automatic updates, 24/7 customer support, and no fees or surcharges.
Businesses can use KORONA POS to enhance their operations, increase efficiency, and gain insight. KORONA POS is the fastest-growing POS system in America. It offers a variety of features, including detailed reporting, inventory analysis and product performance, loyalty, promotions, and employee management.
Get more information by scheduling a demo or setting up a trial without any commitment. Your dedicated account manager will guide you through every feature that your business will need to succeed.
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Flex Catering
Flex Catering software helps food businesses sell more, save time and money.
Flex is a all-in-one software helping businesses manage all their catering and off premise needs, from online ordering to production management. With Flex, you will be able to save time and money so you can grow your business faster.
Flex provides everything you need to manage the catering side of your business from orders, to events, to production and delivery and everything in between. Our best in the industry online ordering website is fully customizable and will easily match your brand and integrate into your current site.
Its workflow is purposely built and covers B2B and B2C sales process.
Its complete set of features allows businesses to manage:
- orders and invoices
- event management
- venues and rooms booking
- create and send proposals with e-sign capability
- manage customers and company accounts
- create menus
- gift cards
- delivery management
- food costing
- financials, payments
- secure online payment
- US tax calculation system built-in
- reports
- integration to third party services
Schedule a demo today with our friendly team to learn more about how we can help.
Learn more
iVvy Event Management
Our cloud-based Events Management software provides event organisers with all the tools they need to plan, market & manage every aspect of their event easily and all in one place. From simple seminars to multi-session conferences, we have you covered. With intuitive software, beautiful web and email templates, and our new drag and drop website builder it is easy for anyone to create professional-looking event websites and emails.
Learn more
Pricing
Free Trial:
Yes
Integrations
Company Details
Company:
Tripleseat
Year Founded:
2008
Headquarters:
United States
Website:
www.tripleseat.com
Media
Tripleseat-Dashboard
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Product Details
Platforms
Web-Based
Types of Training
Webinars
Live Training (Online)
In Person
Customer Support
Online Support
Business Hours
Tripleseat Features and Options
Event Management Software
Attendee Management
Badge Management
Conferences / Conventions
Exhibit / Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings / Parties
Venue Management Software
Attendee Management
Billing & Invoicing
Contract Management
Customer Management
Event Management
Food & Beverage Management
Multi-Facility
Reservations Management
Resource Booking
Sales Management
Staff Management
Tripleseat User Reviews
Write a Review-
There are some things I love about this software, and some things that really need improvement. It has great features and an intuitive design, but some of the features are finicky to use, and repeated glitches in the software keep me from really loving it. Tying our website and social media lead forms to TS really expedited the conversion process, which was great. Generating proposals and contracts and collecting online signatures for documents works great, along with allowing clients the option of paying deposits through TS directly (though the processing fee from Stripe is a bit on the high side). The software glitches have been terrible for me, however. Once you email a client through TS, it links to Outlook and will send you notifications and duplicate emails so you can monitor conversations from both platforms, which is great. What is not great is the tendency for this tie-in to totally break down: clients trying to respond to emails I sent through the TS platform will tell me that the emails just bounce back to them, yet when they send the same email directly to my outlook address it comes through just fine. I will reply to a client through the email/comment chain on TS, and the comment will simply disappear, leaving me with no record of what was sent and whether it even went out at all. I have also had multiple clients call the business and say they submitted an event inquiry through one of our platforms, yet the lead never showed up on TS. This has happened so many times, it makes me wonder how many leads we missed because potential clients submitted an event inquiry and then simply gave up and moved on to the next venue when no one got back to them...because we never got the lead on TS. To be fair to TS, there is a possibility that the issue is somewhere on our website inquiry form, or on Facebook; but we have had our IT dept. investigate our end thoroughly, and everything seems to be working perfectly. I have emailed TS trying to get help for these issues in the past, and basically got "well, it worked when I tried it!" in response, which is incredibly unhelpful. I want to love this software, it is reasonably-priced and has awesome potential. The bugs and the lackluster support are two major hurdles to this goal, however, and TS has yet to make any moves that I can see to fix either one.
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