Alternatives to TeleCapture

Are you looking for a smart phone system? CloudTalk.io is a new-generation cloud phone system that can be used by SMEs, startups and online stores. It also works with call centres (sales or customer service) and call centres (sales). You will find 25+ integrations with your favorite CRM, helpdesk, or e-commerce tools like Shopify, Salesforce or Pipedrive at your disposal along with a 5-star customer success team that makes it easy to seamlessly migrate, or set up a new cloud call center from scratch. We are growing rapidly every month and have already established successful partnerships with more than 1000 companies around the world, such as DHL, Yves Rocher, Karcher. CloudTalk offers a 14-day free trial (no credit card details necessary).

Shape Software's purpose-built sales and marketing automation software empowers you to manage all aspects of your business from one platform. The cloud-based software from Shape offers many tools to help you manage and automate your online marketing, promotions via text, email and digital marketing ads, capture leads from online sources, nurture prospects and customers and project manage your day. You can also offer customers a secure portal to streamline your intake processes, systematically score leads with ShapeIQ, and run detailed custom reporting. Start growing your revenue with Shape's flexible suite of services today.

Turn the world into your office. 800.com allows you to manage your business from your cell phone. No contract, advanced calling features, forwarding for cell phones, and advanced calling features Increase conversions, brand recall, higher call response, and SMS messaging. Manage extensions, send professional greetings and manage your account online. 800.com offers standard forwarding as well as simultaneous and sequential ringing. Toll free numbers are the best standard for telephone numbers and will be taken seriously by US customers. Local numbers signal that your company isn't focused on doing business in the entire country. Every 800.com member has access to every phone system tool, regardless of the plan they choose. You will not only help your customers avoid long distance fees but also your company.

CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation--resulting in a more personalized customer experience. Find out which marketing campaigns are generating leads or conversions and use that data for automated call flows and to power your contact centre. Our phone, text, online, and live chat tools allow you to unify communications across your organization. CallTrackingMetrics is trusted by more than 100,000 users worldwide to manage communications for their sales, marketing, and service teams. Call tracking features include reliable dynamic numbers insertion (DNI), for session-level attribution, local and toll-free tracking numbers, and omnichannelattribution across calls, texts and form fills. Contact center features include a browser-based softphone and smart routing options.

A Complete Call Center Package CallShaper’s cloud-based software solution for call centers keeps things simple. With CallShaper, inbound and outbound call center directors have a simple, dynamic, and flexible platform for efficient call management. CallShaper is designed to reduce costs and increase ROI in Call Centers. CallShaper works with businesses to increase contacts, track agents' performance, manage leads and sales processes, and maximize contacts. Managers can use the drag-and-drop interactive Voice Response (IVR) editor to transfer calls to third parties and other recipients based upon agents' availability, type, and time. CallShaper lets call centers analyze databases to determine landline or wireless leads, Do Not Call list numbers, and call abandonment rates whilst helping customers to maintain compliance with Telephone Consumer Protection Act (TCPA) regulations. Supervisors can import leads by uploading files in bulk and agents can utilize call scripts to communicate and resolve clients' queries. Using predictive and preview dialers, marketing agents can automate call handling processes and review lead information before client interactions.

Business Phone system that doesn't require heavy wiring or hardware. Zadarma offers VoIP and Cloud PBX, CRM, website widgets and integration with top CRM systems. Virtual phone numbers in 100 countries around the globe are available for as low as $2 per month.

LiveAgent is the best-rated and most highly reviewed help desk software for SMBs in 2024. LiveAgent boasts the fastest chat widget and is used by over 150M people worldwide. LiveAgent is a web-based, fully-featured live chat and helpdesk system. LiveAgent leverages the power and flexibility of a universal email, live chat, built in call center, and a robust customer portal. LiveAgent offers over 175+ useful features, including advanced automation features, rules and tags, as well as 195+ integrations. Join companies such as BMW, Yamaha, Huawei, and Oxford University to provide world-class customer services. No credit card needed. Start your 1-month free trial today.

CallCabinet is an award-winning SaaS solution that records every audio, video and screen interaction regardless of where and when it happens. Simplify compliance, quality assurance and business intelligence with this certified solution for the world’s most popular unified communications platforms including Microsoft Teams, Cisco, Zoom and many more. Accurately record desktop phones, softphones, cell phones or any combination. Whether on-premise, cloud or hybrid, CallCabinet securely stores recordings using military-grade 256-bit AES encryption. Storage is unlimited and recording data is accessible 24/7 through its five nines (99.999%) uptime. Comprehensive searching and filtering functionality allow users to search, sort and locate calls simply and effectively. Flexible pricing packages enable enterprises to scale with growth. Every plan includes: Unlimited recordings and storage 256-bit AES rotating encryption Redundancy (local and geographical) Unified location data sovereignty Custom retention policies Multi-factor authentication Granular user-based permissions Call playback Call flagging Searchable call tagging Call notes Agent and team grouping capabilities Basic API support Multi-language support

Close is the top CRM for small businesses and startups looking to win more deals in less time. Your team can communicate with prospects or customers in one place using built-in SMS, email, and calling. It's an all-in-one platform that you can use as a standalone tool without the need for any additional sales email tools or calling products. Close is cloud-based and affordable. It's also easy to use and has straight-forward pricing. This makes it a great fit for small and medium-sized businesses. Plans start at $49//month. Close was designed to make salespeople as efficient as possible. With just one click, you can make and receive calls. All calls are automatically logged (no need to enter any data manually!). The phone rings and leads activity information is displayed immediately. This means that you always have the data you need! Support is available via email, phone, FAQ documentation online, and a self service knowledge base.

Freshcaller is an affordable cloud-based software that allows businesses to connect with their customers. Freshcaller offers phone numbers in over 90 countries and allows customers to set up a contact center with just a few simple steps. Freshcaller integrates seamlessly with several CRM and Helpdesk software, allowing sales and support teams the ability to work together. Admins can gain real-time insight into the customer experience and agent productivity with powerful reporting and analytics. Agents can receive calls on their desktops or laptops (both Android and iOS), creating a fully connected but remote contact center. Admins have the option to add agent licenses, buy additional numbers, add credit for phone calls, and upgrade their pricing plan. Freshcaller is an extremely modern and reliable phone service that is trusted by more than 7000 customers worldwide.

OrecX's audio recording platform was built on the principles openness, transparency and collaboration. It creates strategic, economic, and technical benefits for its users. There are millions of end points around the globe. Oreka TR (total recording) is our flagship software. It includes all the features you need to record calls, at a fraction of the cost of other call recorder solutions. This includes screen recording, multi-tenancy recording, multisite recording, audit trail and retention management. Auto tagging allows you to select certain red-flag phrases, such as "can I order" or "not satisfied", to have the recording system track them automatically.

PhoneWagon is the #1 rated call tracking software. Beautiful, simple, easy to use 14-day free trial (no need to credit card). You can create a campaign in less than 30 seconds using local or toll-free numbers. PhoneWagon helps businesses to grow by helping them understand which marketing campaigns have the highest return on investment. We also provide world-class customer service via our voice and text messaging communications tools. PhoneWagon, a beautiful and easy-to-use call tracker software, helps digital marketing agencies and clients to understand which campaigns are most effective. 93% of businesses rely upon phone calls to convert leads to paying customers. Marketing agencies can prove to clients that they are driving inbound phone calls that lead to paying customers. Marketing agencies can maintain a consistent brand by using our white-labeled dashboard to provide their clients with a beautiful interface to view all their phone calls, texts, and other information.

CASH+ is simple to use, which saves you time and energy. Recording line side audio on Analog, PRI, or SIP lines. It's easy to locate specific calls using a variety criteria. Automated reporting ensures that you get what you need quickly. Check out the demo to see it for yourself.

The preferred call tracking platform for Search, Display, and Print Advertisers. AvidTrak was developed to solve some of the offline conversion tracking issues that our clients were experiencing. Our expertise in PPC advertising and internet advertising means that our call tracking solution is perfect for professionals. You can track phone calls back to all marketing channels, including search, social, display, and print, using AvidTrak's numbers and tracking software. Enterprise Call Tracking - Save big on call tracking costs by using your own numbers and minutes with AvidTrak software. Dynamic Phone Number Insertion can help you determine which PPC keyword is most effective in creating phone calls leads. Conversion Path Report can help you identify which web pages are most popular with your audience and generate calls. Record your calls and listen on any device.

Channels (formerly CrazyCall), is a cloud-based call center app that's easy to use and inexpensive. It allows you to make and receive calls right from your browser without installing any software. Pick from more than 75 countries to start calling your clients and leads. It automates customer service and sales management, reduces costs, and helps you to organize your workflow. Channels connects to your preferred platforms. It allows you to have a conversation with customers without having to ask them dozens of questions. You can make your customers friends by making shorter, more meaningful calls. You can send and receive text messages to make your communication more diverse. Two-way text messages can help you reach customers who prefer text to the phone.

Callback Tracker is a communications application that offers callbacks, live chats and email. It streamlines customer interactions. Callback Tracker is compatible with all major browsers. Callback Tracker works with any website and installation takes only minutes. You don't need to update your contact information or remember the country codes or call instructions. All communication is handled by one tool. You can receive phone calls, SMS messages, live chat, and email. The dashboard provides a complete overview of all communication, arranged chronologically. You can easily switch between chats, text messages, call logs, and text messages to ensure your customers get the support they need. Callback Tracker allows you to listen to all calls recorded so that you can improve your service and support.

MyOperator is India's largest Call + WhatsApp platform, catering to 15000+ businesses including NCERT, Amazon, Lenskart, Apollo, and Myntra. Why MyOperator? MyOperator offers a range of products to boost communication and productivity, including integrated Call + WhatsApp, Cloud Contact Center, Office IVR, toll-free numbers, Campaign Management suite, Multi-store Solution, WhatsApp Business API, and advanced integrations: ✅ 15000+ Brands using Call + Whatsapp to cater to their customers ✅2.5+ Billion Conversations managed through MyOperator platform ✅ Highly rated on Google, G2, and Capterra ✅ 99.9% uptime with multi-geographu redundancy ✅ Automate service through Voice and WhatsApp bots ✅ Build intelligent WhatsApp campaigns/ auromations to engage customers ✅ Run customer service on VoIP-ready Contact Center with WhatsApp

INVOX Call Tracking is a great tool to track which marketing channels, keywords and pages are generating the most phone calls. INVOX will track every call and show you which marketing campaign it was. It's all automated, which makes it easy to spot where to optimize. You will know what works and which don't. From the very first day, you will know where to make improvements. Keywords are the keywords that generate organic visits, calls, and sales for you. INVOX allows you to find out which keywords your customer used before making a call. You can see which keywords are working for you, which ones aren't, and what you can do to improve your website. You know exactly what your website does to bring you customers, prospects, and revenue. And you know what to do with it.

We reveal which keywords, channels, and campaigns made your customers pick up their phones - so that you can improve your marketing. ResponseTap assigns each website session a unique number that connects the call to a customer’s website journey and campaign history. This allows you to understand which keywords and campaigns drove phone sales. Smart Match is the fastest and most efficient way to link call revenues to marketing activity. It is easy to identify which marketing source is driving the highest number of phone sales when you activate it in ResponseTap. It takes only a CSV upload to be able to easily close the gap in your reporting puzzle. With lifetime access to your call data, you can easily compare performance. Although some Call Intelligence providers limit access to 12 months only, we believe that reporting year-on-year comparisons should be a given.

CallView360®, provides all the conversion tracking you need to support your direct response and digital marketing campaigns. CallView360®, an analytics and tracking software, allows you to easily track and report calls and texts to your business using hundreds of data points, AI driven analytics, and customized reports. Highly customized reports allow you to quickly gain insights and calculate ROI. You can use customer behavior data to identify your customers, determine which marketing campaigns are successful, and assess the value of each inbound call or text. View and filter key call tracking data easily. Track and attribute inbound calls instantly. Ask us about instant marketing attribution for your inbound calls and text messages. Are you able to identify the source of your calls? CallView360®, which can insert dynamic tracking numbers into your website, landing page, and print ads, can track calls to their source, helping you identify and report where they are coming from.

FreJun automates your calling and logs your business calls. Click to call and autodial eliminate manual dialing. Make more calls and save time. All calls are recorded and log automatically, which you can use to reference or train in the future. You can improve call pickups by using Google verified calls or True Caller on your FreJun virtual phone number. FreJun analytics can help you track the performance of your team and identify areas that need improvement. No more switching between apps! FreJun can be integrated with your existing workflow tool to organize all of your call data in one place.

Convirza is the premier platform for enterprise call optimization and call tracking. Convirza combines traditional call tracking with powerful analysis of phone calls. Convirza uses sophisticated algorithms and speech recognition technology to measure lead quality, measure conversions, and take action using fully-baked marketing automation. We assist sophisticated marketers to make better decisions, increase revenue, and improve close rates.

Our cloud platform allows you to create conference calls, click to dial, and other voice solutions. Hoiio allows you to connect to any phone worldwide with just a few lines code. You can send SMS to more than 200 countries quickly, reliably and at wholesale prices. We support delivery notifications and changing the name of the SMS sender. Create a voice application that allows users to interact with you over a phone conversation. You can do things you never thought possible with just a few lines code - IVR system and automated voice broadcast, voicemail, voicemail, etc. Hoiio virtual numbers can be subscribed to to receive phone calls. Your app decides what to do when someone calls your number. Developers can easily add voice, SMS, and DNC services to their apps with just a few lines code using the Hoiio API. We believe in cloud technologies and their ability to empower agile businesses. We have spent over 8 years researching and developing our award-winning agile cloud platform.

Ringba is the industry's leading inbound call tracking platform and analytics platform for call centers, professional pay-per call marketers, and businesses. Ringba's real time call routing, ping tree and industry-leading analytics will give you more ROI than any other platform. All without contracts, minimums or overages. Ringba was created to push the boundaries of innovation. Our team is changing the way businesses communicate with consumers and inventing the future voice. Expert AdTech engineers, product designers, marketers. Our priority is your success. Our support engineering team is available to assist you whenever you need it, at no additional cost. No contracts, no price gouging, or feature gatekeeping. You can use what you need. As you grow, we grow. We use the same APIs to create seamless integrations. Ringba is helping digital agencies, pay-per-callers, and global brands dramatically improve their Return On Investment.

Call tracking software to turbocharge your business. WildJar is a call tracking software that helps businesses achieve great success by reducing customer acquisition costs, increasing revenue 10x, and more. It's time for you to manage your inbound phone leads. Find out which advertising channel caught your customer's attention. Are they calling from a previous call? Is the lead worth it? We can answer all your questions immediately. You can analyze what your staff is saying and do the same for you to make every conversation a positive one. Integrate WildJar call data seamlessly into your preferred platforms to complete customer journeys. WildJar's award winning call tracking and analytics platform will help marketers achieve amazing results. WildJar is the most advanced call tracking and calls intelligence platform, helping marketers and businesses optimize and drive more revenue from inbound phone leads. Recording your phone calls will improve sales effectiveness, and assist with staff training and development.

**CallAtlas.io: Revolutionizing Call Tracking Software** CallAtlas.io is a cutting-edge call tracking software that provides businesses with the tools they need to manage their inbound calls effectively. With features such as international local and toll-free phone numbers, a paper call network, call recording, and call routing capabilities, CallAtlas.io is the go-to solution for businesses looking to streamline their call management processes. **Key Features:** - **International Local and Toll-Free Phone Numbers:** CallAtlas.io offers a wide range of international local and toll-free phone numbers, allowing businesses to establish a local presence in multiple countries. This feature enables businesses to expand their reach and attract customers from around the world. - **Paper Call Network:** CallAtlas.io's paper call network allows businesses to generate leads through print advertising. By assigning unique phone numbers to different ads, businesses can track the effectiveness of their print campaigns and make informed decisions about their advertising strategies. - **Call Recording:** With CallAtlas.io, businesses can record inbound calls for quality assurance and training purposes.

You can choose a virtual number (local or toll free) that you would like to point to your existing mobile number or call center. You can track your outbound and inbound calls. You can choose your source phone number to make a call, or send a message, to one destination or all of them. You can track your top sources with graphs and reports.

CallScaler makes it easy to track inbound calls and get call tracking numbers with your clients, team, or affiliates. CallScaler will save you both time AND money. You can quickly set up hundreds of call tracking numbers for the lowest price on the internet with just a few clicks. You can also track marketing attribution automatically in the CallScaler platform. You can easily assign numbers to names based on a marketing campaign and track how each campaign performs. What are you waiting to do? CallScaler processes over 1,000,000 minutes each month. Get started scaling your lead generation business by joining CallScaler now. CallScaler's call monitoring software allows you to create hundreds or even thousands of numbers to test different online marketing strategies, Google Ads, SEO campaigns, and other ideas.

Salestrail allows remote sales teams to keep track of sales calls. The solution includes an analytics dashboard and a smartphone application that automatically captures calls data. You can track the data to Salesforce, Salesforce, or any other CRM using our APIs. Setup in 5 minutes - No changes to the way you work Scale your team effortlessly and without hassle - 100% Automatic, 0% Technical Work - Accurate call statistics to support the incentive system

Nimbata is the #1 call tracking and conversion attribution platform enabling marketers and businesses to track phone calls generated by their marketing campaigns. It provides features such as call recording, call tracking, and call analytics to give businesses insights into the performance of their marketing campaigns across multiple channels, including website, social media, PPC advertising or even SEO. Nimbata offers a range of native integrations with the most popular tools in your martech stack, such as Google ads, Meta Ads, GA4, Hubspot, Salesforce, and Slack, as well as an API that enables you to help businesses streamline their workflows and improve their data analysis capabilities. It provides valuable insights into the performance of marketing campaigns, allowing marketers to optimize their strategies and improve their ROI.

CallSource - Own Every Prospect. CallSource is the most technologically-enabled business performance platform that maximizes our clients' revenues, profits, and brand reputation. CallSource was the first to offer call tracking and has since become a leader in actionable analytics. CallSource provides insights to help clients solve, strategize and implement solutions. CallSource has been recording and analysing over one billion phone calls since 1991. We provide cost-per-lead analysis and sales conversion percentages as well as sales recapture solutions and training and coaching solutions for thousands of businesses across the United States, Canada, and Australia. CallSource is a business that believes in improving the performance and accomplishments both of our clients as well as our employees.

AVANSER's real time call tracking solution will give you greater control over your business. You can track every inbound call to help you make better decisions, evaluate the effectiveness and ROI your marketing campaigns, and provide real-time business intelligence about internal systems and processes. AVANSER offers a complete suite of tools for call handling, integrations, and analytics.

Patient Prism is the only call tracking company to use artificial intelligence and human coaching validation to deliver patients directly into your dental practice. It holds five USPTO utility patents. Patient Prism's award winning platform is used by successful dental groups to track and analyze new patients, identify and schedule high value patients, receive alerts, expert call coaching to win back lost opportunities, train staff members, and get real-time intelligence to improve their staffing and patient experience.

800response offers a complete lead generation, lead tracking and customer interactions analytics solution to manage top of the funnel lead generating practices. It provides focused tracking and targeted lead nurturing with customer profile data, interaction analytics, and targeted tracking. We help businesses of all sizes, from small businesses to medium-sized businesses, to multi-location franchise systems and dealer networks, and contact centres, increase and optimize customer acquisitions and interactions. We also track and monitor campaign performance and monitor customer experience.

Online performance can be turned into tangible results. Real insights are possible with the right data at the right time and in the right format. Telmetrics is a company that helps agencies, direct response marketers, and enterprise-level brands measure, confirm, and improve the effectiveness and efficiency of their digital advertising campaigns and marketing campaigns. Our flexible, customizable, and reliable software manages your inbound calls/text channels. It ensures that every call is accurately measured, qualified, and monitored in a data-secure, spam-protected environment. Telmetrics' call analytics software integrates seamlessly with multiple marketing platforms to empower results driven marketers with detailed call metrics that link offline consumer actions with digital channels.

Mango Voice allows you to modify your phone system and call flow. Our Digital Switchboard is easy to use with drag-and-drop. Mango Voice makes it easy for you to control how each extension handles an inbound call. You can choose from a variety of operations and drag them onto the dial plan with our Digital Switchboard. Drag operations around to reposition them in the dial plan. Once you're done, click Save to save the changes. Mango supports all models of Cisco and Yealink phones. All phones other than those models will not work in our system. Yealink's phones are superior to any other phones currently on the market. To find out if your phone is supported, please contact a sales representative.

Aircall is the cloud-based phone service of choice for 3+ users modern brands. We integrate seamlessly with the most popular CRMs and Helpdesk tools to help sales and support teams communicate clearly. Administrators can instantly add numbers to 100+ countries, scale their team according to seasonality, gain deep insights through real-time analytics, and get detailed insights. Aircall is trusted worldwide by more than 3000 companies via desktop and mobile apps. Start a risk-free trial today!

What is Calldrip? And why should my sales team use it? Calldrip has been helping businesses respond to new inquiries for over 10 years. This experience has allowed us to create our suite of sales automation tools, which we have now made available to thousands of customers around the world. We were able to increase the number of conversations between your sales team members and your prospect by triggering a call while they are still on your website. This can result in up to 900% increase in conversation. Salt Lake City, UT is the home of this privately-held, fast-growing company. Today's Google Micro Moments world requires that businesses engage with prospects FAST. Calldrip provides instant engagement and highlights potential issues in sales processes.

Are you looking for a business phone system that is affordable and reliable? It would be great to spend more time with your customers than waiting on hold with your provider every little change. FluentStream is your home! FluentStream is committed to being the best business communication system. No-contract plans are available for all accounts. We provide 24/7 client support. We will be there for you throughout the onboarding process. We understand how difficult phone setup can be. We're happy to take over the heavy lifting so that you don't have too. It's all part and parcel of being the easiest business to work with.

Call tracking software can help you find the most effective advertising avenues for your company. Is it the billboard at Main Street? The ad spot on the busiest radio station during rush hour? Or are they the Google pay-per-click ads? Call tracking allows you to quickly determine which advertising campaign brings in the most calls. With this information, you can make informed decisions about how to spend your marketing budget. Caller Insight's call tracking software runs on a web-based interface. This allows you to log in from any Internet-connected device and view your reports. Caller Insight allows you to compare campaigns, test advertising campaigns and listen to call recordings.

Your advertising campaigns can't wait! A trackable phone number is the first step in setting up a new campaign. TrackMyLeads allows you to instantly access the phone numbers you need in order to get your marketing campaign off to a good start. You can select a local number for your area or for a specific city in the country. It takes only minutes and you can use it immediately. We have thousands of toll-free numbers that can be used for nationwide exposure. You simply need to choose the prefix and it's a matter of a few clicks. To determine if your marketing dollars have been maximized, you need to know how much each lead costs. TrackMyLead's dashboard is easy to understand and summarizes which campaigns are producing most leads, which leads convert well, and how much you are spending to get that lead.

Call analytics allows you to track all calls made from advertising and digital platforms. You can also learn which sources are high-converting calls. Monitor all calls to maintain product quality standards, improve market effectiveness, and ensure quality control. By merging thousands of agencies and businesses, you can share insights and deliver ROI to the client. Call forwarding service allows you to work from anywhere, without missing an important call, and gives your business the speed-paced flexibility it needs to make the most out of your business transactions. Record calls to gain information and keep track of what customers say so you don't miss any crucial action items. Dynamic number insertion allows you to dynamically change your business phone number on your website based upon the online marketing source. This helps marketers determine which marketing activity brought the most traffic to their site.

Free business numbers and call tracking No trial period. You get a free number that you can use to drive your business, be professional, and be safe. Unique phone numbers can help you find out who is calling and where they came from. Call data that you own (not ours) will help you learn more about your customers. Your mobile number should not be used to run your business. It's terrible! If you don't believe our word, Google it. It's easy and straightforward to sign up. It takes less than five minutes and there are no credit cards, commitments, or strings attached.

Voice Broadcast allows you to send important updates, alerts, and notifications to customers and employees as well as voters. You can quickly select your sender and receiver and send your message within minutes with our new simplified process. You can purchase local and toll-free numbers from our database and track the effectiveness and efficiency of each campaign. You can make smarter decisions based upon results and gain a better understanding about what works for your business. Our call tracking service will help market your business effectively and affordably. An IVR (Interactive Voice Response System) allows you to set up surveys, polls and reminders for appointments, payments, and other inbound or exbound purposes. Customers can interact with you by simply pressing a key. Our IVR technology is simple to use with a drag and drop menu or XML. IVR systems enable you to connect with customers like never before.

7twenty's CallWatchPro promotes a customer-oriented culture. Call Watch Pro is designed for companies that handle service and sales calls but don't have a formal call center. It reduces the need for managerial resources and increases customer satisfaction. Call Watch Pro allows managers to monitor all customer-facing employees according to current KPIs and provides real-time insights. This allows them to continuously improve customer service and internal communications. This results in a dramatic decrease in recurring conversations and an increase in organizational and financial efficiency.

Automated call intelligence. Get actionable insights from interactions between your customers and employees. Automate QA processes across all interactions, identify areas where additional agent training is required, and optimize team performance. You can ensure that your business is compliant with privacy and regulatory laws. You can pause/resume calls at your leisure and get alerts about potential compliance issues. Get insights from customer interactions and the tools to improve customer experience and business engagement. You can gain a clear understanding of your customers' needs and sentiments through powerful sentiment analysis, campaign monitoring and topics analysis, segments, and many other tools. Call recording and tagging made easy. CallN makes it easy for you to tag and organize your calls. You can also create custom rules to reduce repetitive tasks.

In minutes, you can set up dynamic number insertion, call recording and call heatmap. CallRoot allows your marketing team to efficiently run campaigns, track performance and generate better results. To track multiple call sources and referring keywords, dynamically insert tracking phone numbers into your website. CallRoot will dynamically insert and track numbers from a pool. CallRoot can measure and record phone calls from your digital, search (PPC keywords), or offline marketing campaigns. Access complete analytics and download reports from the easy-to-use tracking dashboard. Measure and record phone calls from your digital, search (PPC keyword) and offline marketing campaigns. Access complete analytics and download reports from the easy-to-use tracking dashboard. Track incoming calls to your website visitors by using local phone numbers

Phonexa, an all-in one marketing software, has eight products that cover calls, leads and clicks, emails, SMSs, and much more. The company provides services to D2C businesses with high volumes of consumer traffic. Financial services, insurance, home service, legal, realty, and healthcare are all industries. Phonexa is a tracking software that can be used for performance, partner and affiliate marketing. The Phonexa Suite provides the underlying technology that helps performance marketing teams to drive ROI for brands through affiliate, partner and paid channels. Phonexa prioritizes results-based marketing for customer interactions such as clicks, phone calls, form submissions and website behavior. The Phonexa Suite is a single operating system that gives D2C publishers and networks, as well as brands and agencies, unprecedented control over campaigns. It also eliminates the lack of transparency in lead generation and automates processes. The Phonexa Suite

Cogent is an on-premise debt collection system that can also be used for case management. Cogent features include a rules engine, onboarding, document management, calendar management, and other functionalities. Cogent's rules engine provides users with a set predefined rules and conditions that can be used to assess and evaluate data. Cogent's case management functionality allows users to manage case records as well as dates.

Prismana®, helps businesses quickly and economically understand where their efforts are paying off and where they aren't. It does this without affecting your existing systems. Inbound service should not cost you a lot if you have a good phone system. You can use your existing system and numbers, and we will handle the swapping. Even though we live in a mobile society, people don't use their phones as a phone all the time. They prefer to fill out forms or email. This will make traditional call tracking obsolete. Although traditional analytics platforms are great, they can be difficult to filter out. You don't have to. Prismana will only do what you ask it to. If this changes, Prismana will adjust. Don't ask potential customers how they found you. This information is automatically provided by Prismana for all channels you monitor. You will now know where they came.