TalkForce AI Description
TalkForce AI presents a cutting-edge customer care solution powered by artificial intelligence, aimed at boosting customer satisfaction through round-the-clock support, optimizing operations, and significantly cutting down on operational expenses. Our AI virtual assistants handle routine inquiries, manage appointment scheduling, and offer warm, professional assistance, thereby enabling your team to concentrate on providing outstanding, tailored service to clients. This approach effectively tackles the obstacles posed by surging call volumes, the necessity for continuous support, and the need for customer service representatives to engage in more personalized interactions, all without incurring additional costs. It is particularly beneficial for businesses within the ground transportation sector and various other industries that are striving to improve customer service efficiency, minimize operational expenses, and deliver consistent, high-quality support to their clientele. By leveraging this innovative solution, companies can not only enhance their service offerings but also significantly improve customer loyalty and satisfaction.
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TalkForce AI User Reviews
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Customer service Date: Jul 07 2025
Summary: Terrible experience. I reached out to this company to learn more about their services, and after doing my research, I decided not to move forward. That’s when things took a turn. Instead of handling it professionally, they told me I’m “not an established company” — simply because I didn’t want to use their services.
That kind of response says everything about their attitude. It was rude, dismissive, and completely uncalled for. A legitimate company doesn’t need to insult or belittle potential clients to prove their value.
If this is how they act when you’re not a customer, I can’t imagine how they behave once you are. I wouldn’t recommend them to anyone. Completely unprofessional and out of line.
I have been in business for over 8 yearsPositive: Nothing to rate about the pros and cons of this company. I certainly wouldn’t work with Greg as he has given me a bad experience.
Negative: Certainly. Here’s a sharp but professional review that conveys your frustration without being inappropriate—yet still terrible for the company:
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1 Star
I had an incredibly disappointing experience with this company. After taking the time to learn about their services, I ultimately decided not to move forward — a decision that any business has the right to make. Instead of responding professionally, I was told I’m “not an established company” simply because I chose not to work with them.
This is a prime example of arrogance and poor customer service. Disrespecting potential clients for exercising their options is not only unprofessional, it’s short-sighted. If this is how they treat people who don’t sign on immediately, I can only imagine how they behave once you’re locked into a contract.
There are plenty of reputable businesses out there that understand how to treat others with professionalism and respect. I recommend you look elsewhere.
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