Talisma Chat & Co-browse Description
Talisma Chat and Cobrowse allows organizations to communicate with their visitors in real-time using powerful text dialogue and collaborative surfing. Agents can interact with multiple visitors simultaneously while providing immediate attention and personal attention to improve the visitor's online experience. Talisma Chat and Cobrowse give employees single-click access and a complete view of all customer interactions. They can quickly respond to queries using a knowledgebase that includes FAQs, response templates and Web links. Talisma DCEP chat triggers chat sessions based upon a pre-defined set visitor behaviour. This means that your visitors will receive a chat invitation whenever they visit your site or display certain browsing characteristics. It improves customer experience, reduces operational costs associated with customer service, decreases abandonment of shopping carts, and increases conversions.
Talisma Chat & Co-browse Alternatives
CoSurfing
CoSurfing.net allows customers to interact directly from their web pages. This platform allows you to guide customers through your website in an easy way. Chat, audio, video, and co-browse your customers using the platform. Our Wizzard will help you set up CoSurfing.net services within 3 easy steps. You can browse your website with your customer. It's easy and secure. No installation required. Co-Surfing is a new way to communicate. Live chat is the most popular method of communication on the Internet. It's easier than ever to build customer relationships. Your website can receive calls from customers. You can improve your communication now! You can allow customers to leave messages for you even if you're not there. They will be read at your convenience. Highlight the information that you are referring to. Highlight the information that you are referring to. Point your customer to the information he needs. Helping your customers saves time and money.
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Ochatbot
An eCommerce chatbot that lifts revenues from 20% to 40% when the shopper engages with Ochatbot and reduce support tickets from 25% to 45% with Ochatbot. Our Pro and Enterprise plans include an eCommerce Guarantee.
Ochatbot’s robust AI chatbot features are designed for ecommerce platforms for Shopify chatbots, BigCommerce chatbots, WooCommerce chatbots and Magento chatbots as well as B2B sales and support chatbot. No code, auto install AI platform.
Ochatbot engages customers to providing product recommendations, overcoming sales obstacles, upselling and cross-selling, capturing abandoned cart, and answering support questions including order tracking.
Ochatbots AI chatbot communicates through NLP conversations becoming smarter over time about your products and services. The AI chatbot determines the customers AI Happiness Sentiment, Customer Reaction data along with marketing and sales insights.
Ochatbot also includes 9 conversion optimization tools such as Leadbot with over 80 templates, Offer Sliders, Exit Popups, live chat and more.
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TeamViewer
TeamViewer, a popular remote support and access software, allows users to remotely connect and control computers or devices from anywhere on the planet. It is widely used to troubleshoot technical issues, manage IT services, and provide customer support. The software supports secure file sharing, real time collaboration, and remote desktop accessibility across multiple platforms, including Windows MacOS Linux iOS and Android. TeamViewer has a number of security features, including end-to-end encrypted connections and two-factor authentication. This ensures a safe and reliable remote connection. Individuals, IT professionals and large organisations use it to boost productivity, provide remote support and manage devices efficiently.
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Channel.me
Software that connects people because we believe that working together is better. Live chat for customer support, no need to deal with multiple chats simultaneously. Chat software specially designed for high volume customer service. We also offer cobrowsing for customer support. It is impossible to see what a website visitor sees on their screen. Remote screen sharing via web-based technology can be a great way to help website visitors. We have integrated co-browsing in our live chat. This makes it easier for customers to understand and helps them. Visitors will automatically be invited to chat once you have logged into live chat. Pre-defined responses can be sent to save time and ensure consistency. To temporarily stop new chats per agent, use the pause function. Website visitors can share their browser screens with a contact centre agent. This allows the agent see the customer's screen in less than 2 seconds.
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Integrations
No Integrations at this time
Company Details
Company:
Talisma
Year Founded:
1999
Headquarters:
India
Website:
www.talisma.com/products/live-chat-co-browsing-solution/
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Product Details
Platforms
SaaS
Type of Training
Documentation
In Person
Videos
Customer Support
Phone Support
24/7 Live Support
Online
Talisma Chat & Co-browse Features and Options
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