TURNOVER Helpdesk Description
Software problems and incidents can have a direct effect on the quality of applications' maintenance over time. A solution that integrates with corporate change management processes will bring many benefits, including ease of control, seamless workflow and audit compliance. The TURNOVER®, Helpdesk provides effective end-to–end incident tracking and reporting. The system optimizes technical support efficiency through combining a full-service IT Helpdesk with mobile-friendly, browser-based end user Self-Service. End users have a quick and easy way to search for answers to their technical questions, submit requests, and track the progress of their issues while on the go. Your IT staff can now focus their attention on more difficult and high-priority issues.
TURNOVER Helpdesk Alternatives
SimplyDesk
Our Helpdesk software will help you manage your IT assets and provide excellent support to your users. Our Helpdesk software will help you manage your customers, their service contracts, and increase their satisfaction. Your team will be able to meet the support needs of your customers with ease if you provide them with an IT helpdesk. The ideal solution for effectively identifying, physically inventorying with Barcode & RFID tags and managing your movable assets. It is a service that is responsive to your customers (internal and external). They can ask questions and get a quick answer. It is a central software that is fast and effective for the helpdesk team. It can be accessed anywhere, anytime and on any device.
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NetSupport ServiceDesk
Technology is vital to any organization's success. The help desk is at the heart and soul of any reliable and efficient IT environment. The helpdesk not only supports users' IT issues but also highlights recurring IT problems, allowing organizations to pinpoint the root cause and create a productive working environment. NetSupport ServiceDesk is easily integrated into your IT infrastructure and provides the necessary processes to help you track, organize, manage, answer, and resolve the most difficult support issues. Its intuitive, browser-based interface is fully customizable and supports desktop and mobile platforms. It also provides robust workflow processes. It provides a variety of management reports and a customer-friendly self service portal. This allows technicians to provide support efficiently. Customers can search the Solutions Database to find an answer before they log an issue.
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everything HelpDesk
Everything HelpDesk is a web-based help desk solution that was specifically designed for K-12 schools and local and state governments. This robust help desk platform was developed by GroupLink, a top K-12 and government help desk. It simplifies incident requests, improves productivity, and improves user satisfaction. Everything HelpDesk offers a variety of features that allow organizations to track and streamline issues and report progress. These include email and calendar integration, ZENworks, directory integration, asset discovery and mass ticket updates.
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Mint Service Desk
Mint Service Desk software is the next-generation in ITSM Software. The main functionalities of Mint Service Desk include: – Incident Management – Asset Management – Customer Portal – Multi Channel Communication Dynamic attributes Chat communication Ticket types Custom views.
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Integrations
Company Details
Company:
SoftLanding Systems
Website:
www.softlanding.com/products/turnover-helpdesk/
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Product Details
Platforms
SaaS
Windows
Mac
TURNOVER Helpdesk Features and Options
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