SwipeSimple Reviews

Summary: All of a sudden 75.00 extra is removed from my account - they said it was an inactive fee - there were 2 months without any charges. I did not sell anything - so then they take $75.00 - I had no sales - so now I am further in the hole. This was NEVER disclosed to me.

Positive: The money is placed in the account in a timely manor. However the fees are all over the place. This is a small craft business that really makes very little profit if any, its a fun thing. Apparently it is not that much fun anymore.

Negative: Hidden Fees - advertised - no hidden fees - not true

Summary: Awful Lies Lies. Salesman will tell you what you want to hear. All lies. He told me the card reader was free I got charged for that. Told me it was just under 15 dollars a month to use lie. I have been hit with ever fee they have. Two months later still taking money from my bank account. But don’t worry he said he would put in a request for a refund. SMH. It’s a nightmare

Positive: There are no pros. They tell you what you want to hear. Charge you fees you know nothing about. Oh I’m sure it’s in the small print. They claim its a family owned business it’s not. Save your self a lot of head aches. Don’t do business with them.

Negative: Was told they charge a min fee of just under 15 dollars for the month. Not true. You have to have ex amount of credit card charges or you will be charged fees. Then you have to fill out something they call pci if that isn’t done it’s big dollar fees. Which I did do it but they say I didn’t. Two months later they charged my bank account a $144.90. Now keep in mind this account is closed for 2 months.

Summary: HORRIBLE. Absolutely, extremely Horrible. Terrible customer service! Hidden (I’m sure it’s in the “fine print” somewhere) fees. Ridiculously horrible company.

Positive: I wish there was a pro but there is not! I would not recommend this company, or CLEARANT, the main company you have to deal with, to ANYONE. Quickbooks is the way to go!

Negative: The rep we had lied through his teeth. We asked him REPEATEDLY about the monthly cost and we were told $14.95, that’s it! Needless to say we have gotten charged hundreds over the last few months with BS feels and charges. Then there’s the issue of “trying” to cancel! WHAT A NIGHTMARE!!!! All I can say is BEWARE!!!

Summary: Horrible!!!!!!!!! Never will I trust Miles or anyone else for that matter. I have learned a lesson here and that is that so many people can be deceiving and misleading.

Positive: Absolutely nothing. They work with Paysafe, which SwipeSimple won’t tell you most likely, because they didn’t tell me and Paysafe will take your money like they did to us and SO many others. Just look it up for yourself! Do not use this platform. It is a scam. I am telling you this because it just happened to my business. They took over thousands of dollars and saying it’s on hold for up to 6 months. Paysafe literally won’t tell us the reason they are holding OUR money. It is crazy that this company is not shut down by now.

Negative: Everything is wrong with the company. They work with Paysafe who is a financial institution and a risk department. Don’t do it. It is a SCAM. Just look up other reviews from many other people and companies that got their money taken.

Summary: So far I can't sleep at night, when I do here from customer service they aren't kind by any means so I don't for see this problem getting fixed it's obvious customer service deals with A LOT of upset customers.

Positive: I have to use 100 character to tell you about the pros, yeah I think i would rather spend a higher fee. The ease of the product is good.

Negative: I have used several services but swipe simple is the worst customer service, the payouts are a week later, yes literally a week later it takes 4 days of processing, and that clock starts the next business day after the transaction is completed. Yes they tell you 48 hrs, and even put in emails 48 hrs but that is not true. I have a clover POS for my store and online bill pay for my service customers. Fees are the lowest but you know the saying you get what you pay for I have been waiting for 3 days now to hear from a supervisor but total silence. I'm not sure what to do, my bank is trying their best to help me out but because of these time frames of how dreadfully long it takes to get payouts I can't make payroll for the first time in the history of my company, and with how hard it is to build a labor force I may have even worst problems on my hands than just card processing.