CardPointe Description
Our merchant processing solution provides you with a single, easy-to-use portal. This payment platform features numerous add-ons and integrations that enhance its functionality and enable you to offer greater convenience to your clients. This is the best credit card processing solution available if you want to offer a seamless transaction experience. This comprehensive portal allows you to get a high level overview of payments for your business in real time, or drill down into each transaction and conduct refunds, voids or resend or reprint receipts. You can go even more granular to separate new customers from returning customers, and the payment methods they choose, such as magstripe cards, EMV chip card, or NFC enabled cards and mobile devices. All of these transaction management analytics can be viewed in real-time, directly through your POS software.
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Awful Customer Support Date: Jun 04 2024
Summary: Awful. This also wants a hundred words to describe how the overall experience using CardPointe was and it was awful.
Positive: The few times it worked. This paragraph wants a hundred words to say that this doesn't work so this is the long version of me saying they do not work or help you make it work.
Negative: Having to wait on the phone for 3 going on 4 hours now for support to refund a customer they charged 4 times instead of once.
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