
SearchUnify is an enterprise Agentic AI platform built to transform customer support through autonomous, intelligent operations. Powered by SearchUnifyFRAG™ (Federated Retrieval Augmented Generation), the SCORE framework, and Agentic RAG, the platform unifies siloed enterprise data to deliver contextually accurate, real-time responses across the support lifecycle.
Its core product suite includes Cognitive Search for AI-powered retrieval across fragmented knowledge sources, SearchUnifyGPT™ for cited generative AI answers across every support touchpoint, SUVA (Virtual Assistant) for autonomous multi-turn query resolution, Knowbler for knowledge creation and management, and Agent Helper for real-time AI assistance during case resolution.
The Agentic AI Suite deploys eight purpose-built agents across the support lifecycle. The AI Support Agent handles end-to-end self-service case resolution. The AI SupportPlus Agent autonomously resolves CRM tickets, initiates clarification loops when context is missing, and hands off complex cases with full context. The AI Classification Agent manages real-time case tagging and routing. The AI Escalation Manager predicts and mitigates escalation risk. The AI Knowledge Agent automates knowledge creation and identifies content gaps. The AI Competency Agent resolves complex L2 technical workflows autonomously. The AI Agent Partner provides in-the-moment guidance to support teams. The AI Case Quality Auditor evaluates 100% of closed cases for continuous improvement.
The platform supports BYOLLM, Model Context Protocol (MCP), and a governance layer with role-based access control, PII masking, and compliance with ISO 27001, HIPAA, and SOC 2. It integrates with 100+ enterprise platforms including Salesforce, Zendesk, and ServiceNow.
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LM-Kit.NET is an enterprise-grade toolkit designed for seamlessly integrating generative AI into your .NET applications, fully supporting Windows, Linux, and macOS. Empower your C# and VB.NET projects with a flexible platform that simplifies the creation and orchestration of dynamic AI agents.
Leverage efficient Small Language Models for on‑device inference, reducing computational load, minimizing latency, and enhancing security by processing data locally. Experience the power of Retrieval‑Augmented Generation (RAG) to boost accuracy and relevance, while advanced AI agents simplify complex workflows and accelerate development.
Native SDKs ensure smooth integration and high performance across diverse platforms. With robust support for custom AI agent development and multi‑agent orchestration, LM‑Kit.NET streamlines prototyping, deployment, and scalability—enabling you to build smarter, faster, and more secure solutions trusted by professionals worldwide.
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Claude Opus 5
Claude Opus 5 is Anthropic’s new state-of-the-art Opus model for coding, knowledge work, automation, science, and everyday AI assistance. The model is designed to provide near-frontier intelligence at a lower cost than Claude Fable 5 while keeping the same base pricing as Opus 4.8. Claude Opus 5 performs strongly on software engineering benchmarks, business task automation, computer use, novel problem solving, visual generation, and scientific research tasks. Users can adjust effort settings to trade off intelligence, speed, and token usage depending on the task. The model is also better at verifying its work, iterating carefully, building test harnesses, debugging root causes, and solving multi-step engineering problems. Anthropic highlights improvements in life sciences, including structural biology, organic chemistry, bioinformatics, and protein-related tasks. Claude Opus 5 includes alignment and safety safeguards designed to support beneficial work while blocking higher-risk cybersecurity and biology misuse. It is available through Claude.ai, Claude Max, Claude Pro, Claude Code, Claude Cowork, and the Claude API under the model name claude-opus-5. By combining stronger reasoning, coding ability, scientific capability, configurable effort, Fast mode, and enterprise-ready deployment options, Claude Opus 5 gives users a powerful model for demanding daily work.
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GPT-5.6 Sol
GPT-5.6 Sol is OpenAI’s flagship model in the GPT-5.6 series, built for high-end reasoning, coding, scientific analysis, cybersecurity, and agentic automation. The model is designed to handle complex tasks that require planning, iteration, tool coordination, long-horizon reasoning, and careful execution across multiple steps. GPT-5.6 Sol introduces max reasoning effort, giving the model more time to reason deeply through difficult problems. It also introduces ultra mode, which uses subagents to accelerate complex work and extend capability beyond a single-agent workflow. For coding, GPT-5.6 Sol is positioned for command-line workflows, software engineering tasks, debugging, testing, and multi-step tool use. In biology and quantitative research workflows, the model is designed to support genomics analysis and other long-context scientific tasks while using tokens more efficiently than prior models. For cybersecurity, GPT-5.6 Sol supports legitimate defensive work such as vulnerability research, code review, patch development, security education, and defensive testing. The model includes a layered safeguard stack with trained refusals, real-time cyber and biology misuse classifiers, account-level monitoring, differentiated access, human-in-the-loop review, and ongoing red-team testing. GPT-5.6 Sol helps trusted users and organizations access more powerful AI for technical work while maintaining stronger controls around misuse, sensitive requests, and high-risk activity.
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