Stripe User Reviews
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Definitely WILL NOT RECOMMEND, GET READY TO SAY "GOODBYE" TO YOUR MONEY Date: Sep 22 2021
Summary: Very bad. Nothing good to say since we had very bad experience. Using on daily base for business. Problems almost once a week, poor service.
Positive: I definitely would not recommend Stripe!
Being with them for 2 years we experienced, money loss on several occasions.
Funds are simply vanishing from balance and despite of phone calls, numerous chats and emails problems are left unresolved. Once you lost your funds that is it! Don't rely on their unprofessional customer's support, they are totally lost, with no skills whatsoever! You will get standard responses whilst the problem will be left aside. They are never responsible for anything,"our hands are tie we have limited role" this is what you are going to hear... all this BS. BE AWARE!Negative: Good analytics, I have nothing more to say. Poor service.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Avoid Stripe Date: May 07 2021
Summary: Awful experience. The returned my money to my clients and terminated my account!!! And there was no complaint, dispute... I’m supposed to be high risk merchant.
Positive: Easy to use and integrate to the OpenCart e-shop. Dashboard is ok. If they don’t terminate your account, they are ok.
Negative: They terminated my account without prior notice. They just wrote me, I’m not low risk merchant. The support is awful or non-existent. You can only communicate by e-mail and they don’t replay for weeks. Now they retuned money to my clients and there was no complaints from them.
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