Stripe User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: Company director
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Definitely WILL NOT RECOMMEND, GET READY TO SAY "GOODBYE" TO YOUR MONEY

    Date: Sep 22 2021

    Summary: Very bad. Nothing good to say since we had very bad experience. Using on daily base for business. Problems almost once a week, poor service.

    Positive: I definitely would not recommend Stripe!
    Being with them for 2 years we experienced, money loss on several occasions.
    Funds are simply vanishing from balance and despite of phone calls, numerous chats and emails problems are left unresolved. Once you lost your funds that is it! Don't rely on their unprofessional customer's support, they are totally lost, with no skills whatsoever! You will get standard responses whilst the problem will be left aside. They are never responsible for anything,"our hands are tie we have limited role" this is what you are going to hear... all this BS. BE AWARE!

    Negative: Good analytics, I have nothing more to say. Poor service.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Owner
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Avoid Stripe

    Date: May 07 2021

    Summary: Awful experience. The returned my money to my clients and terminated my account!!! And there was no complaint, dispute... I’m supposed to be high risk merchant.

    Positive: Easy to use and integrate to the OpenCart e-shop. Dashboard is ok. If they don’t terminate your account, they are ok.

    Negative: They terminated my account without prior notice. They just wrote me, I’m not low risk merchant. The support is awful or non-existent. You can only communicate by e-mail and they don’t replay for weeks. Now they retuned money to my clients and there was no complaints from them.

    Read More...