Stripe Reviews

Summary: Stripe is well known in the tech industry as the standard of payments and they’ve earned the right to be called so, they offer a modern suite of tools for small to large startups to integrate and start accepting payments in various forms from customers.
The support is also by far one of the best you’ll receive on any service

Positive: API is incredible, it’s obvious how much detail and attention the team at stripe pays to their APIs, it’s a developers dream with how it works.
One of the key features is the ease of integration and the multiple ways to offer payments to users from subscriptions and billing systems to invoicing.

Another pro of Stripe is how easily you can build and run your payments infrastructure on their system.
They offer other services like financing, card issuing, business spend and fraud protection to make sure you have everything you need.
Another thing id point out is that it feels like they move with the times as well, when they launched products like Atlas and Crypto, it felt like they were constantly adapting to the needs of their customers every step of the way.

Negative: Their API documentation is amazing, but implementing it was a little tricky when we first started, I also think Stripe isn’t up there yet with Square (Now Block) when it comes to the physical aspect of supporting small businesses and collecting payments.

Summary: Love the product, the setup, the ease of integration with our bank and the ease for our customer to make secure payment and get on with the day.

Positive: This product was extremely easy to setup. We worked on it as a team for 1 hour and we had fully integrated with our website for processing payments and taking orders. The way the product notifies you when a payment is coming helps us to keep up to date with our orders and make sure that we don't fall behind.

Negative: Processing fees are more expensive than we would want. I guess this comes with the ease of setting it up. Eventually we will consider the processing fees more closely once we are hitting our bigger transaction goals.

Summary: Stripe works for all the purposes we need it for. It's a reliable payment processing solution and I recommend it to other companies that need a stable and reliable payments infrastructure solution.

Positive: Stripe is the de facto payment processing solution for thousands of businesses around the world. It does everything we need it to. We use it for accepting online payments and sending invoices.

Negative: We haven't had any issues with Stripe thus far. Does everything we need it to.

Summary: Overall, I would recommend Stripe to any nonprofit seeking a payment processor given its high quality features.

Positive: This software solution is a great payment processor, especially for nonprofits that get a discounted rate.

Negative: The only con is that there are many missing integrations.

Summary: Overall I enjoy using stripe, have done so for a few years now and will likely continue to use it in the future.

Positive: Super intuitive to use, easily save info on customers, payments, and send invoices. I like the design of Stripe as well, and the reporting features.

Negative: Wish it had some more features, such as more options for payment methods.

Summary: If you have younger customers and adapted to the use of new technologies, it is a good choice to include Stripe because they are more familiar with the Internet and paying in electronic commerce. Some time ago we had problems with executing certain sales because customers had to leave the website and go to the PayPal platform to make the purchase, then to increase sales and visits we decided to implement the software, it offered us and allowed customers to make payments directly from our website.

Positive: Stripe allows us to have our payment processor online from our website which makes it easier for our customers to process their payment immediately without leaving the website, improving our sales and visits.

Negative: The integration process of Stripe to eCommerce can be a bit complicated. It does not offer security to customers when paying through our website. You must have basic programming knowledge to use Stripe.

Summary: Stripe has a banking technology infrastructure that is really reliable in terms of security, which allows you to make and receive any type of economic transaction that will be automatically placed in your bank accounts (no matter what it is). Even though their security policies are sometimes inconsistent with those of these banks.

Positive: It is a program that provides you with a complete financial technical infrastructure for the resolution of management and receipt of online payments. In addition to having a wide range of international bank subscriptions providing that more people can make their payments no matter where they are.

Negative: This program has quite extreme technical policies. Due to its constant monitoring and notification of movements through webhook application and API calls, it can generate a confusion that can lead to security problems caused by the banks of our credit or debit cards.

Summary: Overall I like the platform and would recommend it if it's available in your country. The invoice generated for bills has a very clean UI and feels premium as well.

Positive: I like how hassle-free it is to set up stripe and API documentations are really nice and clear. There is a demo setup to test the whole integration first and then move to production.

Negative: International payment rates are quite expensive and can be less.

Summary: Easy to integrate and they have the best support I've ever seen from a company.

Positive: I can get someone on the phone or via chat within 2 minutes every time.

Negative: You require a developer to do many things, though the dashboard is great too.

Summary: Stripe is one of the best payment processors from a developer perspective, I don't really know of any other that makes it so easy to set up payments in my apps.

Positive: As a developer, I love how easy Stripe's well-documented Rest API makes it for me to set up payment processing in my apps. It supports a wide variety of coding languages and has good examples that make it clear how to use each command.

Negative: I don't really have many complaints at this time, but maybe there are edge cases I haven't encountered.

Summary: Love the easy approach that stripe offers for businesses to integrate into their website with their platform.

Positive: I love how Stripe is all in one. I can accept payments but also set up reoccurring subscription payments too.

Negative: It's a little tricky to learn to navigate but one you figure it out it's easy.

Summary: With the use of Stripe, I can allow myself to accept payments much more easily both from people within the USA and also from international people (or rather, clients), so I generate better trust and payment accessibility and then at the end of each week to have funds available in my bank account without so many setbacks or wall of problems along the way. I can affirm that this payment processing system is one of the most flexible that I have found and that it can be used for practically any type of business, for the most part it is the low commission that stands in the way of each transaction made and that it does not charge a monthly fee stipulated that in the long run could be detrimental to a small business. Another thing that also made Stripe my payment processor is that the registration facility is very simple, so I didn't have to fill out a lot of forms, just everything cumbersome was left behind, this being the fastest for me. opt as a good payment processor for any type of business.

Positive: Setting up Stripe is easy, I can even say that you can access this payment processor as soon as you open your account on this platform, so you won't have to wait long days for approval to receive payments, but simply it's an easy sign up and then start using. Another advantage of ease that allows the practical use of Stripe is its interface and it is not very difficult to understand the features it offers, so I can safely say that the way in which this platform can be used is intuitive, making it like this, As I mentioned at the price, a very easy platform to use.

The commissions are really low, there is not even a subscription wall in front of you, there are only commissions for transactions that are made, and they are really very low and accessible for any type of business. Other payment processors have subscriptions that can be detrimental since if sales are not generated then there is a loss just by having the payment processor active without doing anything, so Stripe is a good option to "charge" only when a payment occurs payment and not because there are subscriptions involved. I am aware that there are some small things that can be expensive, such as the conversion, since accepting international payments can be expensive just because you have to charge for the conversion and then the transaction, thus having a double charge. It could be solved if only the currency was left as I am receiving it and oneself makes the exchange on another platform or within the same bank account, if possible, I am last, since the bank would have to allow it.

Another feature of Stripe that I can't forget to mention is the integration with multiple platforms since I can integrate this payment processor with other platforms to be able to link payments with what I need. For example, I can process a payment with this platform and link the agreements with DocuSign in order to have a centralization of customer information and thus not generate invoices manually, but with the same contract that DocuSign offers me, include it automatically with the payments made. via Stripe. I can also have the accounts of the clients in Salesforce included in the payments made with Stripe in order to have everything connected and centralized without having to link everything manually or have another platform to "link" everything, noting that a payment is from this client or this other, simply to avoid confusion and make everything much easier with payments.

Negative: It's amazing how difficult it can be to try to contact support on this platform. The randomness of tech support makes it very unpredictable whether someone will provide an answer or I'll just have to be answered by a bot which doesn't fix anything I'm asking about. I can't even count on live assistance through chat since it is not available all the time, having to opt for traditional methods such as email, slowing down the process of finding solutions by this company since that it takes time to get a response by email which can take up to weeks to be able to have technical assistance by that means. Of all the times I have had to seek help from Stripe support, more than half or the vast majority of answers were not very useful, having answers that are constantly repeated, which is very annoying because I can never find an accurate answer to what I am asking. Also, if I get involved in solving something or getting an answer about such a thing, in most cases they answer me with I will have assistance after talking with technical experts who address the issue more and I would have to wait for an answer that I will get when Stripe support team pleases you. I hope I don't have to assume that Stripe's support team is a small handful of people, which is unheard of for the number of businesses that use this payment processing platform.

Just as the commissions are very low, they should also lower the settlement time since it takes approximately 7 days for the payments to be processed in my bank account, so the cash closing is practically slow compared to other payment processors. I understand that payments cannot be made on the same day, but the time should not be that long either, since payments would have to be managed very slowly due to the long time Stripe takes to reflect all payments, so a week seems like a long time to me. This is not an inconvenience that prevents the daily use that is normally given to this platform, but it would not hurt if payments could be processed quickly, it is an inconvenience which, if it did not take so much time, could allow me to have a better workflow than the one I currently have when receiving payments from clients and see that reflected in my bank account in a short time.

Summary: I like stripe. They haven't gotten on my case very much, and seem to be very supportive with helping me handle disputes.

Positive: I like that they make it very easy to fight disputes on here. The dashboard is very easy to use on PC. The fees aren't great, but you get good functionality.

Negative: The mobile app is atrocious. You can barely do anything on there.

Summary: Stripe offers a range of tools that, in addition to customization, have functions that are aimed at the UI. It allows us to focus on onboarding activities and its online payment management is very efficient. However, it does not have a simple overall usability and some elements have become outdated.

Positive: This tool is used to manage online payments with affiliations to different banking methods. It has excellent options for debit card payments and creates backups of all the financial information of our organizations, it is also very good to work in conjunction with JavaScript.

Negative: Among the most notable flaws we could mention that it has implemented business models and payment management procedures that are no longer current or do not work. Similarly, its interface sometimes hinders the usability of the application when it comes to implementing external models within workflows.

Summary: They are trying to kill my startup!
Try to avoid them they are not serious!

Positive: Easy to sign up and easy-to-use application. Technically great, and offers a lot of useful payment methods worldwide.

Negative: They lure you! It's too easy to set up and initially be accepted!
The problem starts first when your sales pickup.
They let me sign up and paid me twice a month; after 8 weeks, my TTV increased in a healthy way as I added more of their offered payment methods and countries. But instead of paying me the same way, as usual, they put the payment on hold and asked questions. As soon I answered their question, additional questions were asked by always different people, and as well some of the questions were duplicated. Four weeks passed now and all payments are still on hold in total approx, US$450.000! Support-wise, they give you the runaround, and finally, it was escalated, and I received the message that my Travel business is a big risk for them. But no explanation of a payment schedule and how they will pay me for the outstanding amount.! In my opinion, this is criminal! They let me sign up and accept my business transaction but when sales picked up. They stopped paying.