Alternatives to Spryngtime

Offer website live chat support from the collaboration tools you already use: Microsoft Teams, Google Workspace, Slack, and Zoom. Build ChatGPT powered AI Chatbots in 1-Click and enable your chatbots when your agents are unavailable. Create WhatsApp, SMS, and Messenger chatbots with the ability to escalate to humans when it makes sense. No need to learn additional software to support customers. Engage potential customers when they need your help, close more deals, and increase online revenue.

Pylon is an All-in-one B2B Support Platform for modern B2B businesses. We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management. Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues. If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels

Dialogflow by Google Cloud is a natural-language understanding platform that allows you to create and integrate a conversational interface into your mobile, web, or device. It also makes it easy for you to integrate a bot, interactive voice response system, or other type of user interface into your app, web, or mobile application. Dialogflow allows you to create new ways for customers to interact with your product. Dialogflow can analyze input from customers in multiple formats, including text and audio (such as voice or phone calls). Dialogflow can also respond to customers via text or synthetic speech. Dialogflow CX, ES offer virtual agent services for chatbots or contact centers. Agent Assist can be used to assist human agents in contact centers that have them. Agent Assist offers real-time suggestions to human agents, even while they are talking with customers.

Mobile communication and payment solutions. Combine messaging channels such as WhatsApp with innovative payments to create Conversational Commerce. We help companies communicate. Our customers use voice, SMS, Voice, and the most popular chat apps, WhatsApp, Apple Business Chat, Google RCS, and WhatsApp. Let the AI bot handle the talking and start a conversation in the channel that your customers prefer. To increase conversions, integrate commerce into the conversation. CM.com is a payment service provider licensed by Apple Pay, Google Pay and WeChat Pay. It offers a variety of options for all channels with Apple Pay and Google Pay as well as Credit Cards and local payments such as Bancontact and Bancontact. CM.com also offers a ticketing platform that helps museums, stadiums and festivals sell and manage any type or ticket. The Customer Data Platform allows you to market on a personal level. Identity and esign solutions ensure authentication in all transactions

IBM watsonx Assistant is a next-gen conversational AI solution—it that empowers a broader audience that includes non-technical business users, anyone in your organization to effortlessly build generative AI Assistants that deliver frictionless self-service experiences to customers across any device or channel, help boost employee productivity, and scale across your business. -User-friendly interface with drag-and-drop conversation builder and pre-built templates. -Out-of-the-box Large Language Models, Large Speech Models, Natural Language Processing and Understanding (NLP, NLU), and Intelligent Context Gathering, to better understand the context of each conversation in natural language. -Retrieval-augmented generation (RAG) for accurate, contextual, and up-to-date conversational answers around the clock, grounded in your company's knowledge base.

WotNot automates customer interactions at scale using chatbots. Chatbots are a great way to solve business problems like booking more appointments and scaling customer support. WotNot is used by customers to offer a personalized customer experience to current and future customers. It is available 24/7, responds instantly and speaks the customer's language. WotNot's No code Bot Builder makes it easy to build bots with an intuitive visual builder. You can manage multiple bots for different activities using the triggers and conditions you have defined. WotNot also offers a service that does the job for you. Our team of conversation design experts can help you understand your business needs and create a conversation flow that suits your business. Then, we review the results and continue to optimize the flow. Join over 3000+ businesses around the globe who trust WotNot with customer interactions.

Userlike is the leading software for customer messaging and support automation in Germany. The heart of this solution is the Message Center - a central inbox for all messaging channels such as website chat, WhatsApp, Facebook Messenger and more. From here, all messages can be processed with professional features such as message templates, live translations and file sharing. Userlike has a powerful website messenger that companies can integrate into their website. The live chat tool lets your customers choose to either have a conversation at that moment or continue it at a later time - just like their favorite messaging apps. For complex inquiries or product demos, the software gives agents the ability to switch from a chat to a browser-based video call with one click, which also allows for screen sharing. That way, companies can personally guide website visitors throughout the entire buyer journey and strengthen the customer relationship. Self learning chatbots with GTP-4 integration, smart FAQ pages and dynamic contact forms can be integrated via Userlikes AI Automation Hub to automate your customer support. The software is developed and hosted in Germany, making Userlike a GDPR-compliant customer communication solution

Your customers have high expectations. Companies that can deliver personalized, fast and easy buying experiences are the ones that will succeed in a world that is increasingly on-demand and instant. Drift can help you with this. Drift combines chat, video, and automated to remove friction from business buying. Drift allows you to have conversations with potential customers on your terms. Drift is used by over 50,000 businesses today to increase revenue, reduce sales cycles, and make purchasing easy.

Ada's AI-powered platform empowers customers and non-technical staff to create personalized experiences. Ada can help you improve CSAT, optimize your costs, and generate revenue via Automated Customer Experience (ACX).

Your knowledge base can be transformed into a ChatGPT-like context aware bot. Upload your docs: technical documentation, educational program materials, product/services description, etc. You can create a bot in minutes using your favorite app. ChatGPT/AI-generated answers to questions about relevant materials. Free plan for up to 3 bots. 1K requests, 10K tokens and a 10Mb dataset. IngestAI allows you to quickly create and deploy ChatGPT-like chatbots that answer questions based on knowledge-based (technical documentation or educational program content, company knowledge, etc.). OpenAI will generate relevant and accurate answers about your product if you upload your knowledge base to IngestAI. Our new users are encouraged to spend just 2 minutes creating their first bot on Telegram.

All-in-one chatbots (web, social media, and knowledge base). Brands that are crazy about customer service. Brand trust is essential. Helpfruit has extra checks and balances built in so that you don't have to worry. Never have any hallucinations or anything leaked onto public GPT models. ISO27001 certified. All content is aligned with a single knowledge base that runs all chatbots, help pages and more. Only content that has been approved is published. Businesses use email, ticketing and call center systems to provide support for customers. The problem is that customers are not getting the answers they need when they want them. Helpfruit is the first-line self service solution that answers 80% customer questions via the channels they prefer: social (Instagram and Facebook), web chat and web help pages. Helpfruit provides your customers with the answers they require, when and where they are needed.

Gleen AI is a generative AI/ML that works with GPT-4 in order to maximize the accuracy of all generative AI answers. Your customers want action, not idle chatter. Gleen action chat bots can be configured in a way that they perform any action for your customer within the context of a generative AI conversation. Gleen AI can easily gather information from diverse sources, such as your help desk answers and community discussion boards. Gleen AI can be updated with just one click. Gleen AI crawls multiple sources of knowledge for your company in as little time as 2 hours. Gleen AI can be integrated with your help desk or deployed on your support channels. Gleen AI can be used to monitor consumer feedback, documentation inconsistencies, and update knowledge as the company grows. Use Gleen AI for greeting visitors, answering questions, and setting up appointments and demos.

With AI-powered chatbots, knowledge bases, AI-assisted tickets, and email support, you can help your users to help themselves. Support ecosystem that allows you to spend less time on your users and more time on growing your business. Create an AI chatbot that is an expert in your business. Create a custom form to collect user information. Handle all incoming emails from a single inbox. Create a knowledgebase for users and support to find answers. Identify knowledge gaps and improve your AI models. Our solution can be easily integrated with your existing tools. Connect your data sources to automate customer service. The AI chatbot learns from your data to deliver a humanlike support experience around the clock. Aidbase's unified mailbox allows you to manage all tickets and emails. Our AI will learn not only from the knowledge base, but also from all of your previous tickets.

Talla is an AI platform and automation platform that transforms the way businesses provide customer and employee support. Talla can integrate with your existing systems and workflows in order to build machine learning models for routine tasks, answer common queries, and increase productivity. You can quickly resolve issues with conversational support using your existing documents. Use AI to eliminate back and forth communication. We are putting AI at our frontlines of our support experience. Talla is being used to field customer inbound support requests. This will ideally make it the first interaction customers have with Talla. Talla revealed surprising information about our knowledge gaps between customers' needs and the content and answers that we were providing.

AIChatbot is a conversational chatbot built with AI for customer service. AIChatbot allows you to create your own GPT chatbot that is trained using your data. You can upload your website URL, PDF file, or sitemap. The AIChatbot is able to respond in multiple languages, and you can embed the chatbot widget on your website. The best part? AIChatbot can handle up to 75% common customer questions. This allows your real agents to focus on solving complex tickets. You can automate email support responses up to 10x faster. AIChatbot can answer questions in less than 5 seconds, compared to the 2 minutes average response time for human agents. AIChatbot is able to tell your customers all about your products and services, capture leads, give you insights into the geolocation of your prospects and make recommendations. It is important to remember that it learns from your customer interactions and stays within the knowledge base.

Connect to your knowledge sources, and automate incoming requests up to 80%. Knowledge articles are continuously augmented. Give precise and conversational responses for a delightful user experience. Use Generative AI for a quick start using your existing knowledge. Integrate with existing backend system, transfer conversations to agents seamlessly, and share images and external links. Self-service rates will improve when complex support scenarios are simplified. Promote process compliance, onboard and onboard. DeepConverse focuses on providing superior customer service and support using our AI-driven platform. Beyond traditional chatbots, we offer a seamless AI-driven solution that provides rich automation and improves customer satisfaction. Our AI chatbots primarily serve as a customer service tool, providing IT support and multi-channel assistance.

Conversations that increase conversions Chatbots for your website. Instabot is the most intuitive and powerful conversion chatbot platform for businesses. It understands your users and then curates information, answers queries, captures contacts and books meetings immediately. Our conversational marketing platform and experience platform has been proven to increase conversions as well as reduce costs. Instabot can be built, integrated, and launched on your website or landing page in less than 20 minutes. You can quickly leverage the data collected by Instabot and port it to your CRM, marketing automation platforms, or internal portals. Live chat with customers, rich bot analytics, optimization suggestions, and the ability to edit your bot as needed are all available once it is deployed. Instabot is a smart chatbot. Instabot uses AI functionality and natural language processing to quickly gain knowledge and answer hundreds of questions in a short time. Book Meetings in a Matter of seconds

In Brief : Brainwave automates customer service and can resolve over 70% of inquiries. Our solution automates text based responses and actions. ❌ Problem Support requests can be overwhelming, particularly for B2C/B2B SaaS companies, e-Commerce and Marketplaces, as well as FinTech firms. You probably have a growing number of support tickets. Your current bot, like Intercom or Zendesk only addresses 30% of issues, even after extensive training. This is a time-consuming and costly situation that leads to frustration and customer dropouts. ✨ Our Solution Our Automated Answering Bot - Increases your bot's efficiency by 2 to 3 times, increasing containment by 70 to 90%, by learning from your FAQs and website. - Provides accurate answers to ensure customer satisfaction. - More advanced than a simple search for embeddings in GPT. Our proprietary model automates, executes and collects actions such as collecting leads or booking meetings

Automatedly resolve customer service queries at the industry's best rate via messaging, chat, email, and voice. You can effortlessly manage unanticipated spikes and unlimited ticket volumes. Our AI is unrestricted and can simultaneously resolve infinite numbers of tickets. The best AI chatbots can see beyond the phrasing to understand your customers' intentions. We tailor each conversation to the customer and their context, just like a human. This results in meaningful, on-brand interactions that actually solve problems. You can provide exceptional support on any channel. You can provide meaningful and effortless solutions no matter where your customers may be. Relax and watch your customer satisfaction rise.

In less than four minutes, automate and optimize customer support using a ChatGPT bot. Your bot will answer questions, escalate them to an agent, if necessary, and require no training or maintenance. You offer the best online shopping experience. Upgrade customer convenience to ensure that no cart is abandoned. You can easily guide customers through complex workflows such as returns and refunds or changes to delivery details. Our technology allows customers to self-serve and frees up support agents to handle more complex cases. Our AI technology can quickly solve simple cases, such as shipping and ordering status, product inventory, and warranty information, giving customers the information they need.

Your support team will be able to work more efficiently and your customers will be happier. Easily integrate OMQ Chatbot to your website, WhatsApp Messenger, Facebook Messenger, Telegram, or as a plugin in Userlike.

No coding is required to create the best AI Chatbots. Our AI models and prebuilt agents use your data for accurate answers in any industry. This ensures excellent performance and satisfaction. With a simple JavaScript code, you can quickly set up your AI Chatbot on any website to assist visitors. Create your account, receive your unique code and add it to your website. Your AI chatbot is ready to assist. AI chatbots can be used to talk with your customers. Our chatbots can help them if necessary. So, each customer gets the help they require and feels taken care of. Retrain the chatbot models using new data to ensure it is always up-to-date. Review and access all previous interactions to better understand the customer's needs and improve your service. Use AI models that are contextually relevant and accurate to respond to user queries.

Chatbots can be created to manage conversations and work with your team to provide exceptional customer service. Automate customer contact and ensure 24/7 availability by centralizing and automating it. In five easy steps, you can create your chatbot and make it available 24/7. Your chatbot can be published to your website, Facebook Messenger and WhatsApp. The powerful AI will take care of the rest. You can centralize conversations across channels in a single dashboard, and your chatbot and live agents can work together. Reduce the need to switch between browser tabs or apps, and increase productivity. Your chatbot doesn't know the answer to a question? The intelligent handover automatically transfers the conversation from the chatbot to the appropriate team member, so your customer will always be taken care of. Website visitors are no longer anonymous.

SuperSupport transforms the customer service experience by resolving issues automatically, providing intelligent assistance to agents, and generating rich insight from every conversation. SupperSupport AI Agents enable your customers to solve problems, get answers, and take actions through a natural conversational experience. Conversations from all channels, including phone, email, and webchat are routed directly to your inbox, making it easier to prioritize and resolve issues. SuperSupport combines AI intelligence with human expertise to enhance your interactions, break down communication barriers, and unlock unparalleled productivity while delivering exceptional satisfaction. Intelligent and collaborative ticketing allows you to track, resolve and analyze customer issues. This ensures that critical conversations and customer concerns will never be lost again. SuperSupport allows you to automatically resolve customer issues through AI agents who take action.

Create a virtual assistant with just one click. Copy and paste a single Javascript line to integrate the bot anywhere. Whether it's your landing page, or your internal dashboard. Each Bubbly client receives a personalized onboarding by an AI expert. Your customer success team can use Bubbly from our dashboard directly to answer customer questions 10x faster. Integrate Bubbly into your website to reduce the number of questions your customer success team must manually answer. Bubbly allows you to create multiple bots. You can create separate bots for different purposes. For example, you can create one for your landing pages and another for your internal teams. Select the pages that you want Bubbly to use. We will instantly create an AI Bot for GPT-3 that can answer any questions about your product or services.

FrontDesk, a chat widget that you can add to your website, uses AI-powered text and voice calls to help and answer your customers. It uses ElevenLabs conversational AI, and securely stores all your data as an agent's knowledge base. AI agents can assist your customers in a variety of ways, including answering questions, assisting with bookings, and more. FrontDesk automates your customer service. AI conversation in real-time allows you to efficiently handle customers. A widget that allows you to chat with an AI agent and make voice calls from your website. Hire super-intelligence agents to be your frontline business. Automate your customer service with AI. AI agent that is fully customizable and controlled. You can customize the system prompts, upload your knowledge base, collect data and more according to your needs. Easy to use & secure. All uploaded data will be stored securely. Install the widget on landing pages and manage your knowledge base in minutes.

Supportzeal is an AI chatbot platform that provides businesses with 24/7 customer service, lead generation and growth. It addresses issues such as long wait times, inefficient support training, lead tracking and ticket volume. ChatGPT, an advanced AI, powers its AI chatbot to answer 90% of queries instantly and in 80+ languages. Multilingual support, lead collection, live monitoring and team collaboration are just some of the features. Use cases include customer service, ecommerce, knowledge management and event registration. They also include feedback collection, appointment setting, tutoring, and appointment scheduling. Supportzeal improves customer experience, team productivity and reduces costs when compared with hiring staff. AI chatbots are now affordable for businesses of all sizes thanks to competitive pricing, including a free plan as well as a 3-month discount on annual subscriptions.

Gaspar AI is the intelligent AI partner you need for optimal service desk operations. It uses Generative AI for instant auto-resolution of 40% of recurrent employees requests on Slack Microsoft Teams & Jira Service Management – so there is no need to switch platforms or workflows to automate repetitive processes such as employee onboarding. Admins can take full control of their Gaspar AI deployment through an easy-to use portal. Gaspar AI's dashboard analytics provides IT leaders with a comprehensive overview and real-time monitoring key KPIs. The proactive insights feature allows IT teams to improve knowledge sharing, management and create the ultimate knowledge base.

Get more sales with business text messaging. Artificial intelligence and human-powered mobile messaging platform. Reaching consumers on the mobile channels that they use the most to communicate with you will increase your revenue. You can guide actions by having personal conversations with customers. Our bots will handle lead qualification, meeting scheduling, following up, and follow-up, so your team can concentrate on the meaningful interactions that drive revenue. Our flexible solution integrates seamlessly with the most popular sales and marketing technologies. Our customer success team is a top-notch resource that will assist you every step of the way. Sonar's chatbots are able to provide automated responses. They are built with the most recent technology in natural language processing, artificial intelligence, and other technologies. You can schedule meetings with prospects, guide them through the qualification process, and answer common questions without any human interaction. This allows your sales team the ability to address multiple clients simultaneously, resulting in a better customer engagement from the beginning.

73% of customers believe that customer experience is important in their decision-making. A conversational AI-based chatbot can help you transform your customer experience to the next stage. The conversational chatbots at Engagely.ai deliver a positive customer experience on any platform and in the customer’s preferred language. Worldwide, there are more than 2B WhatsApp users! Engagely's Conversational Artificial Solutions will help you be there for your customers. Engagely's largest messaging app allows you to stay connected with customers. You can answer customer questions, send important notifications, pay bills, or just engage with prospects to convert them into leads. Engagely conversational bot for customer support automates inbound and outbound calls for customers. It uses state-of-the art speech recognition technology to make the conversations human-like.

Inforobo is the first voice-enabled automated information assistant bot platform platform. It also offers an artificially intelligent response system in Software as a Service mode. This provides all in one solutions for customer service, sales, website assistance, and natural language interfaces for knowledge-base. Your website visitors can engage in automated conversations via the Inforobo bot platform. This allows them to chat or simply talk to the virtual assistant using speech to text and speech to speech features. The bot, or virtual agent, acts as a guide and provides answers to customers, helping them make shopping decisions and seamlessly increasing your sales. Inforobo's artificial Intelligence provides front-line support, so your customer service staff can focus on more difficult tasks.

AI Chat is a popular solution that many of our clients have used before. They underestimated the amount of work required to keep AI Chat running smoothly and trained. It is not necessary to hire and retain software engineers and data scientists to build it. We do the heavy lifting, so you only need to focus on sharing information and gaining access to your system. Understanding what your customers ask is our specialty. Our AI combined with our Data Scientists are 30-50% more accurate than our clients in understanding their customers' intentions. As customer intents become apparent, you'll want to expand automation use cases, such as feeding the bot with business rules to authenticate users and adjust account settings. You can also have it process returns, exchanges, or refunds.

WebAgent.ai is a platform that allows you to create AI-powered chatbots without coding, improving website customer service and engagement. Users can train chatbots using uploaded documents or website data to ensure accurate responses to unique questions. The platform allows customization of the appearance to match company branding. Chatbots are programmable with specific instructions for tailoring interactions to customer support, sales or onboarding. Conversations are recorded for future insights that can be used to refine strategies and improve product development. The chatbot also facilitates lead generation, by collecting contact information and providing context to the conversation. WebAgent is also a knowledge base that streamlines access to company information.

Create a support agent who is familiar with your content and data. Let it handle any customer questions from realtime inventory to document generation. Increase your customer service while reducing your support workload.

PrimeCX is a chatbot built with AI that can be used to improve customer service, streamline lead generation and schedule appointments. PrimeCX is designed for brands who want to provide instant, accurate 24/7 customer service. It allows companies to automate 80% of routine questions, reducing the need for extra support staff. The platform integrates seamlessly to customer data and allows chatbots to provide precise, context-aware responses tailored to the user's inquiry. PrimeCX chatbots also support continuous engagement with customers, enhancing their experience and improving conversion rates. These chatbots can be easily deployed by businesses without coding. This makes it a useful tool for non-technical team members who want to automate key business functions and elevate customer interactions. A good support bot should be able respond to customer questions instantly and accurately about your brand, policies, products, etc.

Zoom Virtual Agent is a conversational AI solution that uses machine learning and natural language processing to understand and resolve customer issues instantly. Zoom Virtual Agent is available 24/7 on multiple support channels, allowing it to provide a fast, personalized experience for customers, reduce the number of calls and handling times for human agents and save significant costs for organizations. Zoom Virtual Agent integrates seamlessly into various CRM, chat and contact center platforms. Zoom Contact Center is our video-optimized CCaaS that helps businesses deliver prompt and accurate customer experiences. Self-Service Experience Knowledge Base Articles Searchable - Community Forums - Mobile Optimization - Personalization Self-Service Platform Branding Automation - Artificial Intelligence - Integrations Responses Customization - Control - Route to Human

Capacity, powered by artificial Intelligence, is the first Work Automation Platform in the world. It automates support for customers and employees. Capacity AI continually learns from your organization and the interactions within your company to automate your helpdesk processes and decisions in real-time. Key Benefits: Reduce costs and increase revenue. A new helpdesk allows you to easily move from tier-0 support to tier-1, reducing the time and money spent answering repetitive queries. Employee engagement can be increased Employees are overwhelmed by emails, phone calls and tickets. Give your team instant access to centralized knowledge so that your support team can concentrate on strategic goals or tasks that require higher-level thinking. Customer satisfaction can be improved Customers have many questions. Customers have many questions. Give them the experience they want with instant answers 24 hours a day.

Superteam is a great company that creates action-based AI chat technology. This is not your typical chatbot. It's ChatGPT that completes tasks on your behalf. Superteam is best suited for Shopify businesses at the moment. It can automate 100% of your inbound sales and customer service.

AI Chatbot Support is a leader in customer service technology, offering a sophisticated fusion of autonomous AI and live chat solutions that redefine customer interactions. Our platform integrates with a wide range of communication channels, including websites, social media, and messaging apps, through an intelligent AI chatbot that continuously learns from your content and interactions. Support Dashboard AI Chatbot Support provides customer support across multiple channels. Our dashboard—accessible via web, desktop, and mobile devices—allows businesses to manage customer interactions from a single, centralized interface. To train your AI chatbot and deploy it across various channels, including your website, Facebook Messenger, Instagram, WhatsApp, Slack, Viber, Telegram, and WeChat. Try AI Chatbot Support today!

Our AI is your best agent, trained to answer all questions and guide customers through every step of their journey, 24/7. Our AI is cost-effective, quick, and offers out-of-the-box domain knowledge and integration. Enterprise Bot's conversational AI is superior and can understand and respond to user requests in multiple languages. Our domain knowledge allows for high accuracy and record-breaking time-to-market. We offer automation solutions that integrate into core systems, whether it's commercial or retail banking, asset, or wealth management. You can check the status of trades, pay your credit card bills, send offers and much more. To increase sales and cross-sell, provide simple answers to complex questions about insurance products. Our smart flows will allow customers to quickly report claims using our smart flows. Our AI interface allows customers to ask questions about ticketing, book tickets, check train schedules and provide feedback.

By leveraging the advanced features of ChatGPT or Claude, we can provide ecommerce and websites with a transformative AI experience that reduces customer service costs while saving time. Create your knowledge base according to your exact needs. We provide four main methods to quickly and efficiently populate your database. Copy and paste your text content into our system. Our web scraping tool allows you to transfer content directly from your website, including your sitemap. Upload your Google Shopping XML feed to integrate your products into the knowledgebase. This flexibility allows you to create your knowledge base exactly how you want it. Utilize all of the tools that we provide to simplify data management. Our platform provides a user-friendly interface that allows you to easily integrate LiveChat Chatbot with ChatGPT in your website.

LivePerson's Conversational Cloud is a preferred choice for some of the most innovative brands in the world. Our AI-powered Conversational Cloud made it possible to have over a billion brand - consumer conversations. We make it easy to make purchases and ask questions in the same messaging channels that consumers use every day. LiveEngage now has the Conversational Cloud, an AI-powered command centre for consumer conversations. Intent Manager allows you to see the intentions of your customers in real-time, as well as how well they are being fulfilled and those that can easily be automated. Create chatbots powered by AI that can work with human experts to fulfill the needs of your customers at scale. Conversation Builder is a simple and intuitive interface that allows you to create automated conversation flows. Conversation Manager is a dynamic workspace that allows you to interact with consumers and manage conversations. It is available on both desktop and mobile.

Heyday's Conversational AI platform is for retailers. It combines the power and human touch of AI to deliver 5-star customer experiences. An online sales assistant that never sleeps can capture, engage, and convert leads. Heyday personalizes your website's customer experiences by connecting to your product catalogue to provide tailored search results and recommendations. Your associates are only contacted when customers are ready for purchase. AI powers Heyday to create the ultimate personal shopper experience. Are you overwhelmed by repetitive customer service inquiries? Heyday's powerful Conversational Ai technology eliminates repetitive customer service requests and saves your team time. This allows them to focus on customer conversations with higher value and our chatbot takes care the rest.

Macha makes sure that your support team doesn't have to "learn" a new tool. Our AI simply hands off the customer to a support agent using your existing support tool. Do not worry, the context of the hand-off is relevant. Our team will assist you with the onboarding process. We'll guide you through the entire process, from adding products and policies to managing integrations with other support apps, to getting the widget on your website. Our team will also monitor the performance of the chatbot and help refine the answers to ensure that your team sees a significant reduction in support tickets. You don't have to change your current ticketing and support software.

Twig semantically analyses your documentation, knowledge bases, support tickets, and past support tickets. Reduce costs by 30% and answer complex customer questions. AI models are trained using publicly available data. You can increase productivity and decrease variance in support quality. Twig is an AI layer which works on top your existing customer support applications. Twig improves customer service by allowing support agents to respond faster and more effectively to customers. To make every support agent a star, we use the most recent AI. AI scans all documentation, knowledge bases, support tickets, and other documents to recommend a response. Citations let you know that the response was accurate and increase trust. AI learns from agents to improve its performance. Every CX organization must improve agent productivity and maintain high-quality CSAT. Higher standards for response quality. Agents are able to spot potential risks in their responses.

Give your customer messaging experience a human touch. Live chat can increase customer satisfaction. Crisp is more than a chat software. It unifies all channels of customer service and simplifies customer support. Customers benefit from a shared inbox experience. Our live chat app allows you to respond to all your website visitors with one solution. This will help you to reduce costs and save money. Statistics show that website visitors who are assisted by chat are more likely make a purchase. You can create proactive customer service by sending automated messages using our chat solution. This will convert visitors into customers. CRM software is not about contact management. You might be wrong. Crisp CRM offers more than just a CRM software. Crisp CRM has a number of features that can be used to automate repetitive tasks and help small businesses close more deals. Get more hot leads right into your pipeline.

Crescendo solves the most difficult customer service issues with an end-toend CX platform that features advanced AI and a worldwide service team. You will provide excellent customer experiences at a reduced cost with guaranteed results within weeks. Imagine a customer service agent who is fluent in 56 different languages, available 24/7, and performs like your best service representatives. Our AI assistant is fine-tuned for your brand's voice, knowledge base and customer service goals. It adapts to these and escalates complex issues to human experts. It's constantly improving thanks to its built-in quality assessment. This ensures that your service will only get better with time. This powerful service can be up and running within days, not weeks.

An airtual assistant is a chatbot that can answer questions and provide assistance to users on their website. It is interactive and human-like and can be used 24 hours a days, 7 days a semaine. The virtual assistant (also known as VA, virtual agent or chatbot) can be contacted by customers just like any other human agent. Thanks to a variety of AI technologies, including machine learning and reasoning, the chatbot not only understands what the customer is saying but also what their intent is. eGain's chatbot is a frontline support tool that allows customer service staff to focus on more difficult tasks. The VA acts as a guide and helps customers navigate the website. Virtual assistants can answer any questions and even help with shopping decisions. If necessary, the virtual assistant can escalate seamlessly to agent-assisted channels such as chat.

Kimoby helps you communicate better with your target audiences and increase your business productivity. You can support your customers by answering their questions promptly and exchanging information via text message or multimedia messaging. Automate repetitive communication tasks such as order confirmations and service updates, reminders, approvals requests, and friendly follow ups. All your appointment confirmations, cancellations, rescheduling and rescheduling can be managed in one user-friendly interface. You can increase customer retention and sales by sending detailed inspections or diagnostic videos in a timely, efficient manner. With Kimoby's video feature, you can build trust with your customers as well as improve customer satisfaction. Send personalized feedback requests. You can immediately act on the visual insights you get by analysing comments in real-time.

Qualimero's AI-powered advisors guide customers towards ideal purchases and answer inquiries, boosting sales and cutting costs.