Speedy Reviews

Level 6 offers an array of solutions, from versatile reloadable debit cards to tailored software, aimed at enhancing the efficiency and cost-effectiveness of your existing incentive initiatives. If you are in the process of creating a brand-new program, our low minimum requirements allow you to launch your vision with just a simple phone call. Explore how our cutting-edge technology and efficient systems can cut your management costs by 30% or even more. We understand that crafting and executing a successful incentive program can be quite difficult. Our entire staff has been selected from client-facing roles, ensuring that your priorities are always at the forefront of our efforts. Remarkably, we have never lost a client project to a competitor, which speaks volumes about our commitment to excellence. Discover the unique aspects that differentiate Level 6's service from others in the industry. Our incentive programs deliver results, and we are so assured of the measurable return on investment you will achieve that every Level 6 contract features generous exit clauses for our clients. Moreover, we provide a custom program website, comprehensive documentation collection, submission verification, and dedicated customer support via email and phone to ensure a seamless experience for you and your participants. Your success is our priority, and we’re here to support you every step of the way.

SearchUnify is an enterprise Agentic AI platform built to transform customer support through autonomous, intelligent operations. Powered by SearchUnifyFRAG™ (Federated Retrieval Augmented Generation), the SCORE framework, and Agentic RAG, the platform unifies siloed enterprise data to deliver contextually accurate, real-time responses across the support lifecycle. Its core product suite includes Cognitive Search for AI-powered retrieval across fragmented knowledge sources, SearchUnifyGPT™ for cited generative AI answers across every support touchpoint, SUVA (Virtual Assistant) for autonomous multi-turn query resolution, Knowbler for knowledge creation and management, and Agent Helper for real-time AI assistance during case resolution. The Agentic AI Suite deploys eight purpose-built agents across the support lifecycle. The AI Support Agent handles end-to-end self-service case resolution. The AI SupportPlus Agent autonomously resolves CRM tickets, initiates clarification loops when context is missing, and hands off complex cases with full context. The AI Classification Agent manages real-time case tagging and routing. The AI Escalation Manager predicts and mitigates escalation risk. The AI Knowledge Agent automates knowledge creation and identifies content gaps. The AI Competency Agent resolves complex L2 technical workflows autonomously. The AI Agent Partner provides in-the-moment guidance to support teams. The AI Case Quality Auditor evaluates 100% of closed cases for continuous improvement. The platform supports BYOLLM, Model Context Protocol (MCP), and a governance layer with role-based access control, PII masking, and compliance with ISO 27001, HIPAA, and SOC 2. It integrates with 100+ enterprise platforms including Salesforce, Zendesk, and ServiceNow.