Solutions by Text Integrations

Collect! is the flexible and scalable debt collection software built to automate your workflow. From startup to enterprise, we have the solution for you. Collect! was built for 3rd party collection agencies, debt buyers and 1st party collectors of all sizes. Collect! is built to be configured for your needs. Use Collect!'s many settings and options to create the workflow your want. Collect! comes pre-set for 3rd party debt collection processes. Adapt as little or as much as you want. Collect! is integrated with an ever-increasing number of other systems, and building white label add-on programs. Collect! is scalable. Start where you need - change editions and add seats as you grow. Configurations and customizations are retained through updates, upgrades and edition changes. Collect! is packed with features. Automate your system from first contact to last payment. Enable consumers and clients to self-serve. Use Collect!'s robust import functions, user permissions, reporting tools, account segmentation, credit bureau reporting, forms and document attachments, legal features and more to create your bespoke collection system.

InterProse ACE is a modern, cloud-based debt collection software platform built for collection agencies who specialize in consumer or commercial debt, including healthcare, property management, education, and government accounts. ACE also serves collection attorneys, property managers, original creditors, financial institutions and government entities. Heavily configurable and flexible with no one business use case in mind, our debt collection application facilitates account management, secured/unsecured payment plans, client invoicing and reports, legal judgment tracking, data reporting/analytics, and process automation while doing it all in a highly efficient and cost-effective way. Key features include account bundling, account-level documents attachments, heavy process automation, client access, trust accounting, credit reporting, consumer self-service tools, and numerous tech integrations. ACE customers enjoy monthly updates/upgrades to the platform, real-time data & document backups, inherited third-party security audit attestations (SOC2Type2, PCI, PENTEST, HIPAA, StarAlliance, etc.), real-time consumer and client portals, open-API connections, among other modern conveniences that let them focus on business.

One integrated business management suite that includes ERP/Financials CRM and ecommerce. It can be used by more than 20,000 customers. It has never been more important to be flexible. You have the control and visibility to make the right decisions now. NetSuite's flexibility allows you to scale up, spin-off, and adopt new business models quickly and easily. Your configurations and customizations are seamlessly migrated with every NetSuite upgrade. Your core business system is now your customer-facing commerce platform. It can be customized to meet customer needs and provides a pixel-perfect experience. The NetSuite user interface offers real-time analytics. The NetSuite user interface lets users know what to do and how they can help the business. Vital business data is available right from the system.

Salesforce Sales Cloud is a robust sales force automation platform that enhances the sales process with AI-driven insights and automation. The platform helps businesses streamline their sales operations, offering comprehensive tools for managing leads, opportunities, and customer activities. Sales Cloud enables sales teams to forecast sales in real time, optimize pipeline management, and improve decision-making by leveraging predictive analytics. The platform’s automation features eliminate repetitive tasks, allowing sales reps to focus on high-value activities that drive conversions. Sales Cloud’s integration with Salesforce Einstein and other tools helps users gain deeper insights into customer needs and sales performance, ultimately helping them close deals faster. With customizable dashboards, activity tracking, and reporting, Sales Cloud provides a unified view of sales progress, giving businesses the ability to stay ahead of the competition and optimize revenue growth.

Connect with your customers like never before across all channels. With CPaaS and APIs for SMS, Voice, Video, and Verification, you can reach any mobile device globally in mere seconds. By effectively engaging your customers, you can significantly increase webshop orders, a fact proven by our collaboration with a leading telecommunications company that utilized a user-friendly online chatbot. Additionally, we assisted a prominent automotive firm in re-engaging potential buyers who had not responded to emails, leading to impressive results from their tailored Rich SMS campaign. Are your clients missing important appointments? Implementing engaging SMS reminders not only benefits them but also enhances your revenue streams. Trusted by developers worldwide, our solutions allow you to build with assurance and elevate your business using just a few lines of code. Strengthen your connection with customers and enhance their journey at every touchpoint, ultimately driving greater satisfaction and loyalty. Embrace this opportunity to transform your customer interactions and watch your business thrive.

Customers today demand payment options that are both convenient and secure, which may seem straightforward, but why leave it to chance? With Elavon’s expertise in integrating cutting-edge technology, robust security measures, and adherence to PCI DSS standards, you can transform your payment processes into a source of customer delight rather than just satisfaction. Our eCommerce solutions are user-friendly and consistently secure, allowing you to rely on Elavon whether you need a basic payments page or a fully customized online store, tailored specifically to your business objectives. Join the myriad of businesses that trust Elavon for seamless and flexible payment solutions that facilitate transactions anytime and anywhere. Don’t let access to your earnings be delayed; experience rapid funding without any hidden fees. From individual entrepreneurs to multi-location operations and large corporations, our adaptable payment solutions are designed to grow alongside your business. You can be confident that your customers' cardholder information is safeguarded with the highest level of security through EMV authentication, encryption, and tokenization, ensuring peace of mind for you and your clients alike. In today’s fast-paced market, prioritize security and convenience with Elavon.

Shaw Systems offers a state-of-the-art loan management solution. We are a respected leader in this space with over five decades of experience. Our solution manages every aspect of the servicing life cycle through customer service, delinquency management, recovery, and placement. Our fully integrated loan servicing system offers seamless support for the needs of the borrower, dealer, internal staff, and management. Shaw supports a variety of consumer loan servicing software products. Our products have integrated features to automate processes and navigate the dynamic credit landscape. We support loans, lines of credit, direct/indirect, floor plan, commitments, securitization, and insurance products.

With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is a global leader in omnichannel communication. We make it our business to simplify how brands connect with, engage and delight their customers at global scale. Our programmable communications platform delivers a suite of tools for advanced customer engagement and support, plus security and authentication. We make this available to you across the widest range of communication channels possible. THE INFOBIP ADVANTAGE (1) Personalized omnichannel customer connections Achieve deeper customer engagement across the widest selection of local and global channels, including: SMS, RCS, WhatsApp, voice, video, email and the most popular chat apps. (2) Global reach, local presence Our 60+ offices around the world allow us to react faster. We provide 24/7 customer support, technical solutions in-line with needs and local requirements — based on proven best practices. (3) Full stack customer engagement Deliver better outcomes for your business by enhancing your communications with fully integrated contact center, marketing automation, and chatbot building solutions informed by our customer data platform.

Debtmaster®, 360 is a premise or cloud-based collection software that provides everything you need to manage your collections department and collect debt efficiently. Your agency will be the best. It will be easy to set up and run smoothly with secure features. This will allow you to reduce capital expenses and increase reliability and redundancy. This allows you to concentrate on your core business of Debt Collection. Advanced communication modules allow you to communicate with debtors quickly and efficiently using text and email messaging. These advanced tools, backed by consent controls as well as innovative third-party outsourcers like Solutions by Text, allow you to reach your Debtors electronically. Because of its proven track record, smart business owners trust Debtmaster®, debt collection software to increase productivity for debt collector agencies.

Inovatec’s cloud-based technology allows lenders to streamline loan processing, decisioning, and management with intelligent automation that can be configured to meet lender needs. Inovatec’s systems allow lenders to adjust workflows as needed, helping them to grow their business in a competitive industry, without compromising on data security, privacy, and regulatory compliance.

AdvantEdgeTM, a powerful software platform created by ADS, serves a variety of purposes, including complex CRM solutions, the management of government records, comprehensive debt buying applications, and the most advanced accounts receivable software on the market. Rather than requiring businesses to adapt to its framework, ADS customizes AdvantEdgeTM to align with specific business models, allowing companies to retain their existing structures while implementing our software. With an extensive range of functionalities available immediately, users benefit from thousands of hours of features without incurring extra charges for additional modules. Although AdvantEdgeTM is designed as a cloud-based solution, it can also be self-hosted if a company has a SQL server within its infrastructure. Developed by Accelerated Data Systems®, AdvantEdge Collection Software stands out for its exceptional functionality and adaptability tailored to the debt industry. Whether utilized by first-party creditors, collection agencies, or debt purchasers, AdvantEdgeTM is engineered to enhance profitability and operational efficiency, ultimately leading to improved financial outcomes for businesses.

Our offerings are firmly anchored in cutting-edge data science applications, equipping credit unions with the essential tools and technology needed to thrive in a competitive landscape. We provide a cloud-based and API-enabled solution for comprehensive portfolio risk and delinquency management that enhances awareness of both risks and opportunities while simultaneously lowering collection expenses. Our platform serves as a holistic loan portfolio management system, adept at overseeing performance, strategizing effectively, and managing anticipated losses. Additionally, we offer advisory services and supplementary support from a dedicated team of industry specialists, aimed at helping your collection and origination teams maximize their capabilities. The workspace for collectors is designed to be clean and modern, featuring streamlined information for efficient research, auto-dial functionality, and standardized commentary. With pre-packaged features, enriched data history, and automated monitoring, our solution ensures optimal performance. Furthermore, we provide a robust collection of dashboards that highlight vital information, tools for alert management, and comprehensive analysis of key performance indicators (KPIs) and behavioral trends, ensuring that your team is always informed and ready to act. Ultimately, our goal is to empower credit unions to not only meet their challenges but to excel in their endeavors.

Our software employs the Potential Delinquency collection method, a strategy recognized by enterprise lenders for boosting month-end collections by as much as 30%. Utilizing Net Balance at Risk (NBAR), we assign risk grades ranging from A to E for every active loan, which is driven by six sophisticated scoring models operating in the background. The system intelligently determines the optimal time to reach out to borrowers for each contact number, informed by historical activity. This approach enhances your chances of making successful right-party contacts while reducing unnecessary call attempts within your portfolio. Our advanced work queues dynamically organize each agent's tasks through smart sorting algorithms, ensuring that accounts, such as those where customers defaulted on their payment promises, are prioritized. With risk grades assigned to every loan, you have the ability to delegate the most challenging accounts to your top-performing collectors. Additionally, our comprehensive reporting tools will enable you to pinpoint your most effective collectors. The software also offers actionable recommendations based on the current account status and borrower engagement levels, ensuring that you are always equipped with the best strategies moving forward. This holistic approach not only streamlines operations but also maximizes the efficiency of your collection efforts.

GOLDPoint Systems origination software forms part of GOLDPoint's cloud based loan management suite. It covers all aspects of the loan lifecycle. GOLDPoint Systems origination software offers a variety of features that allow organizations to approve and fund loans quicker and better serve their clients. It allows online applications, eSignature Authorization, dealer, portals and automated text and email messaging.

DataView360 was created to facilitate seamless integration with both internal and external data sources, including credit bureaus and providers of fraud and identity verification services. This software solution is customizable, enabling clients to select the specific data they need for immediate decision-making within their workflows. As a web-services application, DataView360 can be easily incorporated into existing infrastructures or external systems. The Data Engine component of DataView360 has proven to be an indispensable resource for implementing effective and adaptable risk management strategies. It allows users to access, analyze, and integrate data with any host or proprietary systems, making it suitable for those aiming to upgrade their legacy systems as well as for those seeking a comprehensive, modular solution that meets their evolving needs. Additionally, the flexibility of DataView360 ensures that it can evolve alongside the changing demands of its users.

LiveVox, a next-generation contact centre platform, powers more than 14 million interactions annually. LiveVox seamlessly integrates CRM, omnichannel, and WFO capabilities to provide exceptional customer service and agent experience. We also reduce compliance risk. Our reliable and easy-to-use technology allows for effective engagement strategies across all communication channels to improve performance in your contact centre. Our proven security and risk mitigation tools allow clients to maximize their potential in a constantly changing business environment. LiveVox has 20 years of experience in cloud contact centers. More than 500 of our global employees are based in San Francisco. There are also offices in Atlanta, Columbus, Denver, New York City, St. Louis, Medellin, Colombia, and Bangalore, India.

How can a business manage an account with a 20% fee while still achieving profitability? Many of these obstacles can be tackled with current technologies, particularly through the use of artificial intelligence and expert systems. "Expert systems" refer to software that simulates the decision-making abilities of a human specialist. The term artificial intelligence was coined to set it apart from "human intelligence," which, despite its remarkable capabilities, is prone to flaws such as memory lapses, inconsistencies, fatigue, and the necessity for breaks. In 1990, Quantrax Corporation made a groundbreaking proposal that led to the creation of a system rooted in artificial intelligence, ultimately transforming the software industry. To fully grasp the significance of this product and its development, it is essential to recognize the distinction between traditional data-centric systems and expert systems, also known as knowledge-based systems. While data-based systems involve computer programs that process data to generate outcomes, expert systems utilize a repository of knowledge to make informed decisions that can lead to better results. This shift towards intelligence-driven software marks a pivotal advancement in how we approach problem-solving in various industries.