Softbase Evolution Description
Softbase Evolution is a comprehensive dealership management system specifically tailored for the heavy equipment and trailer sectors, enabling seamless integration of all dealership functions. Backed by over three decades of experience supporting dealers in industries such as forklifts, agriculture, heavy construction, and material handling, we have crafted a complete solution that addresses every aspect of dealership operations. Recognizing the inherent challenges of running a dealership, our team designed Softbase Evolution to be user-friendly, connecting various processes while significantly contributing to your dealership's overall success. This innovative system empowers dealerships in the heavy equipment sector, including forklift, trailer, and heavy truck operations, to efficiently manage their daily tasks in a more organized manner. By streamlining these processes, Softbase Evolution enhances productivity and ultimately drives profitability for dealerships.
Softbase Evolution Alternatives
Numa is the AI Customer Operations System built for dealerships that are tired of losing revenue and customers to broken processes. Every day, service calls go unanswered, advisors spend their time fielding "where's my car?" instead of selling work, and managers only find out about unhappy customers after the bad review is already posted. Numa fixes this at the infrastructure level that can follow-up with your customers automatically and give visibility into customer satisfaction to your advisors, reps, and managers. Operator answers and routes every inbound call so nothing goes dark. Status Updates proactively reaches out to customers so advisors stop drowning in callbacks. Voice AI books appointments automatically so customers never wait. LiveCSI flags heat cases in real time so managers can intervene before a CSI score takes the hit. Opportunities can proactively reach out on declined services, open recalls, and equity moments. And it all runs through one unified system: one inbox, one shared context. The result: recovered revenue, freed-up advisors, and a customer experience that increases CSI and builds loyalty.
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Since 2012, AuctionMethod has provided white-label auction software and custom auction software development for the auction industry. Based in Massachusetts, serving the U.S., Canada, Australia, and New Zealand. Serving auctioneers, estate liquidators, farm and heavy equipment, industrial, salvage and recycling, non-profit, corporations, retail liquidators, auto/car dealers, real estate, and arts and collectibles auction businesses.
There are no commissions, no per-lot fees, no platform skim, and no contract, so clients keep the revenue from every sale instead of splitting it with the platform. Clients keep 100% ownership of their bidder lists, seller lists, item data, images, and transaction history on a fully white-label auction website.
The platform covers catalog and lot management, consignor management, bidder registration, invoicing, payment and tax handling, and reporting in one system. Auction event types include timed online auctions, simulcast auctions, blind timed auctions, catalog-only, fixed-price, and perpetual events. AuctionMethod includes a mobile app for iOS and Android. For operations whose workflows fall outside the standard product, AuctionMethod also builds custom auction software development solutions at a fixed rate. AuctionMethod's pricing starts at $100/mo with a $250 one-time setup charge. AuctionMethod offers a 30-day free trial, no credit card required.
Highly rated 4.9/5 on Capterra and SourceForge with a 94% renewal rate.
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CDK Global
CDK provides a unified, SOC 2-compliant dealership software solutions designed to simplify dealership operations, improve profitability and create a better customer experience across every department. Instead of relying on disconnected tools for Sales, Service, Inventory and Accounting, CDK brings everything together in one place through the CDK Dealership Xperience Platform.
CDK offers six connected suites inside the Dealership Xperience Platform, each one solving for a specific area of dealership operations:
• Foundations Suite: Ideal for enterprise and multistore dealers, this suite delivers advanced Accounting, DMS functionality, centralized management and CDK SimplePay for smooth deal workflows.
• Fundamentals Suite: Created for independent dealerships and smaller franchise operations, the Fundamentals Suite offers streamlined core tools with the same data connectivity as the Foundations Suite.
• Vehicle Inventory Suite: Uses AI and real-time market insights to help dealers source, price and manage inventory more effectively and profitably.
• Modern Retail Suite: Combines CRM, Digital Retailing and F&I workflows so customers can start buying online and complete the process in the dealership without rework.
• Fixed Operations Suite: Supports Service and Parts departments with communication tools like video and texting, accurate estimates and to-the-penny Service pricing.
• Intelligence Suite: Brings advanced analytics, forecasting and performance visibility across departments so decision-making is faster and more data-driven.
Dealers choose CDK for its ability to connect once-separate systems, support day-to-day operations, and provide measurable improvements in efficiency, profitability and customer satisfaction.
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NAXT
NAXT365 stands out as a premier solution tailored for equipment dealers utilizing Microsoft Dynamics 365. In addition to providing a comprehensive dealership management system that integrates the functionalities of both ERP and CRM, we offer over 700 pre-defined processes specifically designed for equipment dealerships, which also include valuable business intelligence reports and industry-specific partner ecosystem solutions. This end-to-end solution is crafted for heavy equipment dealers, combining an ERP suite with a distinctive array of operational business processes tailored to the industry. It’s truly the only customer engagement solution your dealership will ever need. Our capabilities extend across various sectors, serving not only heavy equipment dealerships but also materials handling firms. By upgrading to NAXT365, you gain access to cutting-edge product features, enhanced performance, and an improved support experience, ensuring your business runs smoothly and efficiently. With NAXT365, you can expect to see significant advancements in your operational efficiency and customer satisfaction levels.
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Pricing
Pricing Starts At:
$150 per month
Free Version:
Yes
Integrations
No Integrations at this time
Company Details
Company:
Softbase Systems
Year Founded:
1989
Headquarters:
United States
Website:
softbasesystems.com
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Product Details
Platforms
Web-Based
Mac
iPhone App
iPad App
Android App
Types of Training
Training Docs
Live Training (Online)
In Person
Training Videos
Customer Support
Business Hours
Online Support
Softbase Evolution Features and Options
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