Soft-ex Description

Soft-ex provides interactive billing communication solutions for B2B and B2C to help Digital Service Providers improve customer experience, reduce billing costs and improve customer care. We deliver innovative UC Analytics solutions for UC providers and enterprise clients to optimize infrastructure, performance and costs. Our solutions provide tangible results through consolidation and leveraging of existing billing (CSG Amdocs Netcracker etc.). Microsoft Teams, Cisco HCS/WebexCalling (Zoom, Mitel, Avaya etc.) and UC platforms. As an approved technical partnership with UC market-leaders, we also provide differentiated value to SBC's Resellers in response to demand from enterprise clients. We seamlessly integrate with all systems, whether you are replacing or implementing them. This allows us to provide the important touchpoints of billing communication and collaboration analytics to your customers.

Integrations

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Company Details

Company:
Soft-ex
Year Founded:
1989
Headquarters:
Ireland
Website:
www.soft-ex.net/solution

Media

Soft-ex Screenshot 1
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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
In Person
Customer Support
Phone Support
Online

Soft-ex Features and Options

Telecom Expense Management Software

Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting

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