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Description
Combine social media platforms like Facebook, LinkedIn, Twitter, Instagram, YouTube, and RSS feeds to enhance your branding efforts and generate leads effectively. Benefit from unlimited streams categorized for easier management, along with features for scheduling posts, scraping pages, extracting images, accessing free images, implementing approval rules, and leveraging powerful analytics. Hipsocial seamlessly integrates with widely-used CRM, helpdesk, and project management tools, allowing you to schedule content across all platforms at once to maintain a cohesive brand voice and ensure consistency. By understanding customer needs and adapting your social strategy through advanced monitoring capabilities, you can engage more effectively with your audience on social media, accelerating conversion rates and elevating your social engagement. Gain valuable insights through comprehensive reports that empower you to make informed, data-driven decisions that optimize your social media strategy for greater advantages. Additionally, the User Approval Workflows feature facilitates the submission, review, and approval or rejection process for social media posts, streamlining content management further. This holistic approach to social media management not only saves time but also enhances collaboration within your team.
Description
The leading cloud helpdesk for managing social media, alongside email, chatbots, contact forms, and review platforms, consolidates all text-based customer support channels into one seamless inbox, ensuring that no customer inquiry is overlooked. This comprehensive social customer service solution collects all incoming requests in a single ticketing system, allowing for effective task sharing and keeping the team informed. It efficiently addresses support tickets from various social media platforms like Facebook, Instagram, YouTube, and Twitter. Additionally, with live chat capabilities on your website, issues can be resolved in real-time. Take control of your support emails and enhance your website and Facebook pages with custom forms. This tool reduces the volume of support tickets while providing valuable insights into customer interactions. Additionally, it features a smart self-service FAQ option for your website, enabling customers to find answers independently. With robust statistics and insights, you can make informed adjustments to your services. Furthermore, the API allows for seamless integration with your existing internal systems, enhancing operational efficiency. Overall, this platform transforms customer service by unifying various channels and providing actionable insights for continuous improvement.
API Access
Has API
API Access
Has API
Integrations
Facebook
Instagram
X (Twitter)
YouTube
Agile CRM
BPMapp by 500apps
Botup by 500apps
ClickDesk
Clockly by 500apps
Google
Integrations
Facebook
Instagram
X (Twitter)
YouTube
Agile CRM
BPMapp by 500apps
Botup by 500apps
ClickDesk
Clockly by 500apps
Google
Pricing Details
$14.99 per month
Free Trial
Free Version
Pricing Details
$9 per user, per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Hipsocial
Founded
2018
Country
United States
Website
hipsocial.com
Vendor Details
Company Name
Socialboards
Country
Norway
Website
socialboards.com/en/
Product Features
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
Social Media Marketing
Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling
Product Features
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring