SnapAppointments Description

Efficient online appointment scheduling, comprehensive client management, detailed business reporting, automated reminders, and additional features are all included. This adaptable and highly scalable appointment system is designed to serve businesses and organizations of various sizes effectively. It combines robust functionalities with a sophisticated user interface, ensuring top-notch security, reliability, and performance that meets enterprise standards. The system features PCI-compliant processes for capturing, storing, managing, and processing customer payments, allowing for the option to charge or securely store credit card information during the scheduling process. Users can also upload and manage images, forms, receipts, signed contracts, and other relevant documents linked to their clients. SnapAppointments accommodates various business locations within a single account, with each location able to be customized to any global time zone. Furthermore, it offers embeddable scheduling options, enabling clients to make appointments stylishly without navigating away from your website, enhancing user experience and convenience. This flexible solution empowers businesses to streamline their operations while providing clients with a seamless scheduling experience.

Pricing

Pricing Starts At:
$14.99 per month
Free Trial:
Yes

Integrations

No Integrations at this time

Reviews - 3 Verified Reviews

Total
ease
features
design
support

Company Details

Company:
SnapAppointments
Year Founded:
2011
Headquarters:
United States
Website:
www.snapappointments.com

Media

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Product Details

Platforms
Web-Based
iPhone App
iPad App
Android App
Types of Training
Training Docs
Live Training (Online)
Customer Support
Business Hours
Live Rep (24/7)
Online Support

SnapAppointments Features and Options

Appointment Scheduling Software

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Scheduling Software

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

SnapAppointments User Reviews

Write a Review
  • Name: Sharon F.
    Job Title: Owner
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Mostly good

    Date: Feb 20 2021

    Summary: I would give a higher rating if support would be more responsive. I'm not sure what's going on but I have had a lot of problems in the last 6 months. At one point I was told their site was hacked. That's scary. I'm glad my clients don't pay through this site.

    Positive: I like that my clients can make, change or cancel their own appointments. It's easy to use for my clients. I find it easy for me too.

    Negative: I have loved this scheduling software up until the last 6 months or so. I have used it for about 12 years. I'm the past 6 months the site has been completely down, then my clients didn't get the scheduled reminders for several weeks and then there was a problem with the second email reminder. When I send an email to support most of the time I don't get a response even after many emails. Now several clients are complaining about not getting their confirmation email and I have sent several emails with no response.

    I wish my clients could access their own appointments and be able to edit their own profile.

    Read More...
  • Name: Pamela U.
    Job Title: Dog Groomer
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Unable to get support

    Date: Nov 18 2023

    Summary: Used for ten years and now they don't send any emails or texts and never answer inquiries. I have sent many firms from my app asking for help. There is no phone number listed.

    Positive: Easy to set up and use for my business. I enjoyed the product for many years, but now it does not send any reminders to me or clients.

    Negative: Too many system bugs. Unable to get a response to system errors. I can't get anyone to respond to my inquiries.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Owner/Operator
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    This is a scam

    Date: Jul 30 2021

    Summary: Scam! Do not trust this company. It has been scamming my business, and I haven't found a way out of its grip.

    Positive: Nothing! I don't believe that this company has been in business for multiple years. Beware of this business!

    Negative: I had never heard of SnapAppointments until random appointment notices started appearing in my email inbox. They have set up an appointment page for my business, leading people to think that they can actually schedule with my business at extremely low prices. We have been getting calls from people who thought they had appointments and actually showed up to our office. I have tried calling, emailing, and even contacting them through the Better Business Bureau to have my listing removed. No response from the "company" to me or the BBB. I believe this is their way of making money, to "strong-arm" small businesses into paying for a membership. Beware!

    Read More...
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