Smartnumbers Description
Smartnumbers guarantees that your voice network remains secure, dependable, and compliant, whether your goal is to combat fraud in the contact center, authenticate callers, or transition to SIP safely. By equipping organizations to mitigate business disruptions, Smartnumbers enhances caller authentication and fraud detection in contact centers. The service offers pre-answer caller authentication, which optimizes the customer experience by identifying and redirecting suspicious calls before they are answered. It also minimizes identity verification questions, thereby shortening call durations and saving both time and money while enhancing caller authentication. Over 350 organizations trust Smartnumbers to provide their essential services, including financial institutions, the Ministry of Defence, and emergency services, all of which have stringent security and reliability needs. We collaborate with top communications providers and technical vendors, allowing you to acquire Smartnumbers through your preferred supplier, ensuring a seamless integration into your existing systems. With these comprehensive solutions, you can focus on your core operations while maintaining peace of mind regarding security.
Smartnumbers Alternatives
aiReflex
Fraud.com's aiReflex is a digital risk and trust solution designed to simplify your fraud defences, making life easier for you and safer and fairer for your customers.
aiReflex determines which transactions are legitimate in real-time using a multi-layer defence coupled with explainable AI to fight fraud and improve customer trust.
Everything you need to eliminate transactional and application fraud, including:
- Transactional Orchestration
- Adaptive Rule Engine
- AI Engine (Supervised and Unsupervised Machine Learning)
- Simulation Engine
- Dynamic and static lists
- Journey-Time Orchestration
- OmniChannel Case Management
- Centralised Fraud Reporting
Contact us at fraud.com on how we can help you improve your fraud defence while reducing costs and improving customer experiences.
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VirtualPBX
At VirtualPBX, we offer a comprehensive suite of communication solutions tailored specifically for businesses like yours. This includes our versatile business phone plans, which are designed to be both flexible and scalable, allowing you to customize features such as call routing, voicemail, and conferencing to meet your organization's unique needs. With our contact center solutions, we empower you to enhance your customer service and support efforts through features like interactive voice response (IVR), call queuing, and real-time monitoring. Additionally, our business texting service enables convenient communication with both customers and colleagues via SMS. And if you're looking to transition from traditional analog phone systems, our Airdial Pots replacement solutions offer a seamless move to modern, cloud-based alternatives. Overall, at VirtualPBX, we're dedicated to equipping businesses like yours with the necessary tools to streamline communication, improve customer service, and enhance overall productivity. Get a free demo today!
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Phone by Google
Google has released its official phone call application for download, marking its debut. This app simplifies communication with loved ones, allows users to block unwanted spam calls, and provides caller identification for better decision-making before picking up. It also alerts users to suspicious calls, helping them steer clear of spammers, telemarketers, and scammers, while enabling the option to block specific numbers for added privacy. With a robust Google Caller ID feature, users can identify incoming business calls, allowing for more confident responses. Additionally, the Call Filter feature manages calls from unknown numbers, automatically sorting out spam and offering insights about unfamiliar callers. Users can also check their messages easily without dialing into voicemail, as the app lets them view or play messages in any sequence, read transcripts, and manage their messages directly within the app. The user-friendly design ensures that accessing contacts is quick and efficient, requiring just a single tap. This new app aims to enhance your calling experience with useful tools and a seamless interface.
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Tags+
Discovering unknown phone numbers has never been easier, thanks to our extensive network of over 50 partnered databases from across the globe. Our skilled engineers have implemented advanced AI technology to guarantee you receive the most precise information available. You can swiftly uncover the identity of an unknown caller before deciding to return the call. Additionally, our application allows you to creatively label your friends with fun tags that capture their essence. With Tags+, you can search for phone numbers without restrictions, ensuring you have access to the information you need. Our service boasts quick response times and reliable number recognition, thanks to nearly two years of integration with more than 50 global yellow pages. Furthermore, you can enhance your friends' profiles with multiple tags, which will become public only after their approval. Tags+ also enables you to securely back up your contacts, allowing for the option to save all your contacts or select specific ones for added convenience. This combination of features ensures you remain connected and organized, making phone number identification a breeze.
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Integrations
Company Details
Company:
Smartnumbers
Year Founded:
1995
Headquarters:
United Kingdom
Website:
smartnumbers.com
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Web-Based
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Online Support
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