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SmartDeploy Description

SmartDeploy is a leader in modern endpoint management solutions. IT can support 50 to 50,000 endpoints with a flexible, layered architecture. SmartDeploys award-winning technology is a combination of progressive solutions such as SCCM, VDI, and legacy imaging solutions such Ghost. It has none of the drawbacks. SmartDeploy is trusted by more than 3,000 organizations to deploy and manage end user devices.

Pricing

Pricing Starts At:
$1020/50 machines
Pricing Information:
Free, fully-functioning trial is available at the download on our website.
Free Trial:
Yes

Integrations

Reviews - 34 Verified Reviews

Total
ease
features
design
support

Company Details

Company:
SmartDeploy
Year Founded:
2008
Headquarters:
United States
Website:
www.smartdeploy.com
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Media

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Product Details

Platforms
SaaS
Windows
Type of Training
Documentation
Live Online
Webinars
Customer Support
Phone Support
Online

SmartDeploy Features and Options

Disk Imaging Software

Backup Scheduling
Bare-Metal Restore
Compression
Differential Backup
Disk Cloning
Encryption
Image Deployment
Incremental Backup
Web Access / Restoration

IT Asset Management Software

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Management Software

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
  • Name: Sahand A.
    Job Title: Service Desk Analyst
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: Administrator, Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Sophisticated features and capabilities and easy to use

    Date: Feb 10 2022

    Summary: Ease of use, great features like driver packs and cloud deploying, and excellent customer service make it unbeatable.

    Positive: -Very easy to deploy images across various machines despite hardware differences.
    -Extremely easy to set up and use.
    -Driver packs are updated with almost all models.
    -The cloud deploying option is wonderful.
    -1 month trial with all features
    -Customer service and Sales teams are very helpful and supportive.

    Negative: -The user interface needs an update I guess. It looks a bit old-fashioned.
    -Lack of proper documentation.
    -Deploying your Anti Virus through your golden image is a little bit challenging.

    Read More...
  • Name: Oscar G.
    Job Title: IT Specialist
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Speedy! Easy to setup and use!

    Date: Apr 12 2021

    Summary: Simple yet powerful program that will cut down setup times substantially. Great support team and lots of resources for getting started.

    Positive: Setup process was very easy and quick.
    Their site has tons of documentation and videos on how to get the product setup.
    Smart deploy cut down our imaging and setup times to a fifth of what it was before.

    Combined with WDS our imaging process from start to finish takes 15 minutes.

    Negative: Wish there was a way for multiple admins to be signed into SD at once on the same server.

    Read More...
  • Name: Ken W.
    Job Title: IT Manager
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: Administrator, Deployment
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Best Imaging Solution

    Date: Apr 12 2021

    Summary: This is the best imaging solution I have used. Deployment is simple and can be used with Windows Deployment System.

    Positive: Driver packs make deployment easy.
    Single gold image is all that is needed.
    Easy to customize answer file.
    Easy to create application packs.

    Negative: Nothing really.
    Would like more available pre-packaged apps.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Infrastructure Analyst II
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: Deployment
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great Tool For Imaging!

    Date: Feb 26 2021

    Summary: Solved a long problem of trying to image using old software, or even handloading! Would/have recommend to fellow industry contacts. A++++

    Positive: • Quick Golden Image Setup
    • Easy to Deploy local or Remote
    • No more manual Sysprep
    • Mgmt. of all machines in once location
    • Driver Packs deploy with EASE!!!!

    Negative: • More Built in Application Packs
    • No Cloud Mgmt. Tool (Hopeful in coming releases)

    Read More...
  • Name: Anonymous (Verified)
    Job Title: IT Administrator
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: Administrator, Deployment
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Best tool to roll out images

    Date: Feb 08 2021

    Summary: Good overall experience.
    Really fast distribution of Windows via our gold master image
    to different models.

    Positive: Easy to use software solution.
    Platform packs for each hardware we use available.
    Easy adjusting of answerfile so we can roll out different locations with one image.
    Excellent team and support.

    Negative: On downside is that for a really practical use i needs to be on a physical server otherwise you have to transfer the VM files to the virt Server to capture the image.

    Read More...
  • Name: Christopher L.
    Job Title: Associate Network Admin
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: Administrator
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great Product

    Date: Jan 28 2021

    Summary: SmartDeploy has certainly helped with business needs and management and their support is always helpful and responsive.

    Positive: Incredibly easy to use and configure, barely any setup time, along with useful features which are massive time savers.

    Negative: One of the only cons is driver platform packs not always applying, but this is generally fixed with an update to the pack. Can also always make your own.

    Read More...
  • Name: Lasse T.
    Job Title: Information Systems Manager
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: Administrator
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Solid solution

    Date: Jan 04 2021

    Summary: We have used it for 3-6 months now and it is working well for us. The user interface is good and deployments just work!

    Positive: We struggled with Microsoft MTD, it took too long to deploy and build a laptop and sometimes the PXE boot would fail. Using SmartDeploy with deployment on a USB stick works every time and is much quicker.

    Negative: If anything the trial version does not allow USB deployments, it got fixed by the support team, but it did hold us back for a little while.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: System Administrator
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: Administrator, Deployment
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great Product Zero Touch Deployment

    Date: Dec 30 2020

    Summary: The whole team have helped me from day one from when I started testing this product in answering all my quires and concern while before purchasing this product.

    Positive: This product as helped us a lot in the Covid-19 pandemic in imaging laptop for our users.

    Since we had no way to image are machine.

    Negative: N/A
    More packaged pre apps.
    Better interface which i know they are working on it.

    Read More...
  • Name: Geff M.
    Job Title: IT Admin
    Length of product use: 6-12 Months
    Used How Often?: Monthly
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    A great solution, with great support and service

    Date: Dec 15 2020

    Summary: The onboarding team was very patient and knowledgeable.
    They patiently explained how to utilize each feature and helped me plan my deployment.

    Positive: Incredibly powerful, and flexible.
    Installs all hw drivers and can join domain or azure.
    Can deploy different images to different ws or groups of ws's

    Negative: Lots of prep work to get to the point of "pushing the button"

    Read More...
  • Name: Armen S.
    Job Title: IT Manager
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User, Administrator, Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Best imaging solution with outstanding support!

    Date: Dec 04 2020

    Summary: Ease of use and well developed product support won us over. It's the easiest PC imaging solution we've ever used.

    Positive: Moved over from Symantec Ghost over to SmartDeploy and I've never looked back.

    Product support team has been outstanding. They truly back up their product and respond in a very timely manner for all feature requests.

    Negative: Licensing is annual and it seems a bit pricey. Not for every organization with tighter budgets.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: IT Technician
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User, Administrator, Deployment
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    All in one

    Edited: Oct 13 2020

    Summary: I've tried to wrap my head around getting MDT started from scratch but some of the post deployment steps were just too confusing. SmartDeploy has a wizard for it all. Creates an answer file, joins it to the domain, even adds wifi profile. I haven't been able to do that with any others I've tested.

    Positive: The best of deployment in one easy package. Best part is the driver platform repository. Honestly the whole thing is the best part. You can go back in your console and update drivers for the systems.

    Negative: None come to mind. I guess if I had to pick something it would be the price. But still worth it.

    Read More...
  • Name: Jason M.
    Job Title: Network Engineer
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: Administrator, Deployment
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    SmartDeploy is a valuable asset for our IT Operations

    Date: Aug 03 2020

    Summary: Overall, I'm impressed with the ease of use of this product. the fact that I can deploy payloads efficiently and globally is a time saver, and cuts down on our departments time.

    Positive: We utilize SmartDeploy across our global organization. The ease of use and simplicity of configuration are lifesavers! We were able to get our Golden Master online and deploying in around 3 hours from install. The application packs, and Platform packs make driver and app installs seamless.

    Negative: Nothing to note yet, I will update this review if I do find something I don't like.

    Read More...
  • Name: Andrew S.
    Job Title: Director of IT (Network & Telecommunications)
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: Administrator, Deployment
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great app

    Date: Jul 20 2020

    Summary: I've now imaged about 100 PCs using SmartDeploy. We've been imaging them leisurely, 1-4 a day, then taking them out of the IT room and deploying the physical boxes. This app is a huge time-saver.

    Positive: SmartDeploy makes it easy to deploy images, deploy applications, capture user data, check OS versions, and much more.

    Negative: Speed of building a USB drive, but that's a hardware thing.

    Read More...
  • Name: Ben R.
    Job Title: ICT Team Lead
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: Administrator, Deployment
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Cloud Deployment Made Easy

    Date: Jul 03 2020

    Summary: A complete, cost-effective solution.

    Being spread out over a large geographical area image management was a massive chore, in fact, we weren't maintaining it. A device was only imaged once then shipped to the user, never to be updated again.

    All it took to revolutions this shortfall was: building a golden image, adding the relevant platform pack, uploading everything to your preferred Cloud Platform (via the Console) and installing the SD client on the target machine (Microsoft Intune for us). That's it.

    Push an image to a client and everything take place over the internet, no requirement for user interaction.

    Once the image has been deployed application and drive updated a quick and easy via the layered architecture.

    Positive: Cloud deployment
    Layered deployment architecture
    Ease of Use
    Cost
    Knowledge base/User guide repository

    Negative: Sometimes getting newly installed clients to show as Online in the console is cumbersome. This can often involve a few restarts of the SD service.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Help Desk Analyst I
    Length of product use: 6-12 Months
    Used How Often?: Monthly
    Role: Administrator
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    SmartDeploy For Small Business

    Date: Jun 15 2020

    Summary: I've noticed SmartDeploy is always looking for feedback on their product, invites users to recommend features, and has incredible support when your stuck.

    Positive: It's easy to learn and fast to start deploying. I really like how they have everything broken down into layers and you can quickly switch out different layers in the event you need different drivers, apps, os image, etc. I really like that you can deploy to PCs remotely too.

    Negative: Sometimes connecting to the cloud is problematic and you have to uninstall the application and then log back in with your email. Uninstalling the app isn't so bad though because it's quick to reinstall and all your stuff comes right back.

    Read More...
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