SmartDeploy Reviews

Summary: We have used it for 3-6 months now and it is working well for us. The user interface is good and deployments just work!

Positive: We struggled with Microsoft MTD, it took too long to deploy and build a laptop and sometimes the PXE boot would fail. Using SmartDeploy with deployment on a USB stick works every time and is much quicker.

Negative: If anything the trial version does not allow USB deployments, it got fixed by the support team, but it did hold us back for a little while.

Summary: The whole team have helped me from day one from when I started testing this product in answering all my quires and concern while before purchasing this product.

Positive: This product as helped us a lot in the Covid-19 pandemic in imaging laptop for our users.

Since we had no way to image are machine.

Negative: N/A
More packaged pre apps.
Better interface which i know they are working on it.

Summary: The onboarding team was very patient and knowledgeable.
They patiently explained how to utilize each feature and helped me plan my deployment.

Positive: Incredibly powerful, and flexible.
Installs all hw drivers and can join domain or azure.
Can deploy different images to different ws or groups of ws's

Negative: Lots of prep work to get to the point of "pushing the button"

Summary: Ease of use and well developed product support won us over. It's the easiest PC imaging solution we've ever used.

Positive: Moved over from Symantec Ghost over to SmartDeploy and I've never looked back.

Product support team has been outstanding. They truly back up their product and respond in a very timely manner for all feature requests.

Negative: Licensing is annual and it seems a bit pricey. Not for every organization with tighter budgets.

Summary: I've tried to wrap my head around getting MDT started from scratch but some of the post deployment steps were just too confusing. SmartDeploy has a wizard for it all. Creates an answer file, joins it to the domain, even adds wifi profile. I haven't been able to do that with any others I've tested.

Positive: The best of deployment in one easy package. Best part is the driver platform repository. Honestly the whole thing is the best part. You can go back in your console and update drivers for the systems.

Negative: None come to mind. I guess if I had to pick something it would be the price. But still worth it.

Summary: Overall, I'm impressed with the ease of use of this product. the fact that I can deploy payloads efficiently and globally is a time saver, and cuts down on our departments time.

Positive: We utilize SmartDeploy across our global organization. The ease of use and simplicity of configuration are lifesavers! We were able to get our Golden Master online and deploying in around 3 hours from install. The application packs, and Platform packs make driver and app installs seamless.

Negative: Nothing to note yet, I will update this review if I do find something I don't like.

Summary: I've now imaged about 100 PCs using SmartDeploy. We've been imaging them leisurely, 1-4 a day, then taking them out of the IT room and deploying the physical boxes. This app is a huge time-saver.

Positive: SmartDeploy makes it easy to deploy images, deploy applications, capture user data, check OS versions, and much more.

Negative: Speed of building a USB drive, but that's a hardware thing.

Summary: A complete, cost-effective solution.

Being spread out over a large geographical area image management was a massive chore, in fact, we weren't maintaining it. A device was only imaged once then shipped to the user, never to be updated again.

All it took to revolutions this shortfall was: building a golden image, adding the relevant platform pack, uploading everything to your preferred Cloud Platform (via the Console) and installing the SD client on the target machine (Microsoft Intune for us). That's it.

Push an image to a client and everything take place over the internet, no requirement for user interaction.

Once the image has been deployed application and drive updated a quick and easy via the layered architecture.

Positive: Cloud deployment
Layered deployment architecture
Ease of Use
Cost
Knowledge base/User guide repository

Negative: Sometimes getting newly installed clients to show as Online in the console is cumbersome. This can often involve a few restarts of the SD service.

Summary: I've noticed SmartDeploy is always looking for feedback on their product, invites users to recommend features, and has incredible support when your stuck.

Positive: It's easy to learn and fast to start deploying. I really like how they have everything broken down into layers and you can quickly switch out different layers in the event you need different drivers, apps, os image, etc. I really like that you can deploy to PCs remotely too.

Negative: Sometimes connecting to the cloud is problematic and you have to uninstall the application and then log back in with your email. Uninstalling the app isn't so bad though because it's quick to reinstall and all your stuff comes right back.

Summary: Smart Deploy is a great product and will allow for any business to quickly deploy workstations. Things like these are why I love this product and would recommend it to any IT professional that manage devices.

Positive: Ease of use.
Quick and efficient way to deploy workstations.
Several Manufacturers are available.
Easy to update VMs and update machine.

Negative: The initial learning curve does take time. But once you figure it out it is easy to master.

Summary: SmartDeploy really saved time on initializing new desktops/laptops in my company. It saves hours of time and times of updates and honestly in this day in age of 2020 is much more secure. Knowing that our devices will be updated fully with drivers and BIOS versions that are up to date is key for company and network security. Things like these are why I love this product and would recommend it to any IT professional that manage devices.

Positive: - Ease of Use
- Updates all computers to latest Drivers including Bios
- Saves time!
- Every Manufacturer available
- Easy to update VMs and update machine

Negative: - The initial learning curve does take time. But once you figure it out it is easy to master.

Summary: Great so far. Managing this in 2 remote sites including over rough seas.

Positive: Runs like SCCM, but without the bulkiness of SCCM.
Ability to script/install software that does not image well saves us 90% of our previous workload.

Negative: There's a learning curve to first time use and setup. However if you actually read documentation that trying

Summary: Would recommend this to anyone using SCCM or struggling with their image process.

Positive: Amazed how straight forward the entire process is, from creating the image to deploying the image had the system up and ready within a day.

The single console to push images and capture profiles.

Negative: Needs to have more information when capturing a profile, like a meter or timer.

Summary: We've really enjoyed Smart Deploy, and it's cut down our imaging and deployment process time considerably. Their attentiveness to updates and upgrades has added useful features and made sure we're deploying up to date drivers.

Positive: -Deploying images is super easy with SD. We're just using a bootable usb flash drive at the moment, and it's done with everything installed in 20-30 minutes.
-Their driver packages are great, and they update them regularly. They seem to be very active with keeping things updated.
-They've also added a feature to push software packages so your golden image can JUST be a Windows installation. They've got some of the usual software packages pre-built and recently added one for Office 365 which works great.
-They have great tutorial videos online for setting up everything in the first place, and support has been very responsive when I've had questions.

Negative: -We use the "warm capture" feature to grab an image of a virtual machine we created, rather than use a physical machine as our golden image. It works great, but documentation on the process was pretty limited and took a lot of trial and error to get working.

Summary: Haven't been using it very long yet. Have yet to deploy an image through the console, USB only so far, but it's working great. Was easy to get up and running.

Positive: Ease of use, driver packs, BIOS updating and the ability to push software.

Negative: So far the only thing that bothers me is it seems like multiple techs can't use it at once...or I'm just doing something wrong / not understanding that part of it.