Skalin Description

Skalin empowers B2B SaaS businesses to enhance their customer onboarding, engagement, and growth through a comprehensive 360° perspective, utilizing AI-driven Health Scores and robust automation features. By seamlessly integrating with the existing tools you already use, such as your SaaS platform, CRM, and workspaces, Skalin effortlessly retrieves customer data. This allows you to quickly assess customer health, track product usage, monitor emails, handle support inquiries, review meetings, and evaluate revenue all in one place. Our self-learning algorithms diligently analyze your customer data, automatically identifying potential risks without any manual intervention. Move away from the outdated "if-then" logic of previous systems, as our integrated AI begins working for you from the moment you start, requiring no setup. You can easily spot customers who need assistance, reducing the time spent on uncertainty and increasing the time available for customer support. With customizable templates at your disposal, you can adapt workflows to fit your needs, preventing team members from duplicating effort while ensuring that necessary tasks are managed and executed on schedule. This streamlined approach not only enhances efficiency but also significantly improves customer satisfaction and retention.

Integrations

API:
Yes, Skalin has an API

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Company Details

Company:
Skalin
Headquarters:
France
Website:
www.skalin.io

Media

Skalin Screenshot 1
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Webinars
Training Videos
Customer Support
Live Rep (24/7)
Online Support

Skalin Features and Options

Customer Success Software

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Skalin User Reviews

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