Guru
Guru is an AI search and knowledge platform that delivers trusted information from your company's scattered docs, apps, and chats the moment you need it without leaving the apps you’re already in.
No need to dig for information, Guru’s personalized AI assistant gets you verified/trusted, relevant answers.
Guru's AI can turn those answers into an AI-powered knowledge platform to replace your legacy wiki and intranet too.
Guru natively integrates with Slack, Google, Microsoft Sharepoint, OneDrive, and Teams, Salesforce, Zendesk, Atlassian Confluence, Atlassian Jira, Dropbox, Box, Google Drive, Asana, HubSpot, ClickUp, GitHub, GitLab, Intercom, ServiceNow, Linear, Front, and more
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Haystack
Haystack connects every employee of your organization with the people, resources, and information they need to thrive and succeed. Haystack provides employees with a fun, intuitive and informative way to start the day. Custom branding with no-code and a modular layout make it easy to highlight key resources, organizational culture, and knowledge. Haystack's automated multi-channel delivery, combined with actionable analytics, makes it easy for you to reach your employees at the right time and place. Spend less time looking for information and more on achieving your goals. Haystack’s knowledge-sharing features make it easy for employees to get the materials they need, no matter where in the world they are. It can be difficult to stay connected with everyone as teams grow and change. Haystack’s rich employee profiles and company directory make colleagues around the world feel as if they are right across the room.
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Mindbreeze InSpire
Mindbreeze takes note of what you are most interested in, learns how to search intelligently and quickly recognizes information that other systems miss. To give employees and customers a 360-degree view, data is gathered from many sources. Mindbreeze automatically makes data accessible across all applications, departments, and company boundaries. Mindbreeze InSpire searches for all information about your company such as e mail addresses, telephone numbers and contact persons. It displays contact information for experts from different fields and their contact information. The preview function allows you to quickly find all documents, including the latest revisions. The 360-degree customer search app allows the user to interact with 360-degree views of one account. It indexes multiple structured data sources, such as SAP.
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SearchUnify
SearchUnify is a leading enterprise agentic platform for elevating self-service and customer support outcomes.
The platform powers a suite of next-gen products, including:
- Cognitive Search
- SearchUnify Virtual Assistant (World’s First Federated, Information Retrieval Augmented Chatbot for Fine-tuned, Contextual, and Intent-driven Conversational Experiences at Scale)
- Knowbler (World’s First Knowledge-centered Customer Service Software),
- Agent Helper (ML-powered solution for augmenting agent productivity and promoting case swarming) - Community Helper (AI-powered application to foster a personalized, engaging community and reduce community moderation effort)
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