Sinch Description

Connect with your customers like never before across all channels. With CPaaS and APIs for SMS, Voice, Video, and Verification, you can reach any mobile device globally in mere seconds. By effectively engaging your customers, you can significantly increase webshop orders, a fact proven by our collaboration with a leading telecommunications company that utilized a user-friendly online chatbot. Additionally, we assisted a prominent automotive firm in re-engaging potential buyers who had not responded to emails, leading to impressive results from their tailored Rich SMS campaign. Are your clients missing important appointments? Implementing engaging SMS reminders not only benefits them but also enhances your revenue streams. Trusted by developers worldwide, our solutions allow you to build with assurance and elevate your business using just a few lines of code. Strengthen your connection with customers and enhance their journey at every touchpoint, ultimately driving greater satisfaction and loyalty. Embrace this opportunity to transform your customer interactions and watch your business thrive.

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Pricing

Free Trial:
Yes

Integrations

View Integrations

Reviews - 2 Verified Reviews

Total
ease
features
design
support
See More Reviews Write a Review

Company Details

Company:
Sinch
Year Founded:
2008
Headquarters:
Sweden
Website:
www.sinch.com

Media

Sinch Screenshot 1
Sinch Screenshot 1
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Customer Support
Online Support

Sinch Features and Options

Cloud Communication Platform Software

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

SMS Marketing Software

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Sinch Lists

Sinch User Reviews

Write a Review
  • Name: Dominik R.
    Job Title: CEO
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Unreliable

    Date: May 16 2024

    Summary: A pity to turn a good service into such crap.
    I've spent thousands of euros with them, and it is definitely time to find something else.

    Positive: It used to be a good service a few years ago - it was a CLX Communication brand in the past. After the acquisitions, it got only worse.

    Negative: They claim SMSes have been delivered and charge you even if the SMSes do not reach the destination—that is totally unacceptable. After some communication ping-pong, the service recommends resetting the headset!
    The problem persists for a few months now.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Developer
    Length of product use: Free Trial
    Used How Often?: Daily
    Role: Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Extremely slow support service

    Date: Aug 31 2022

    Summary: As previously mentioned due to terrible support, I guess we could consider ourselves one of the lucky ones. We were able to find out how bad this company is before ever getting anything off the ground with them.

    Positive: They appeared to have all the functions I needed in their API but unfortunately, because of their horrendous support, we never got up and running with them.

    Negative: As mentioned above, we never got "launched" with Sinch, and it was completely on them that we didn't.

    Read More...
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