Simpo Description

Engage with your users seamlessly inside your application. Simpo provides the capability to send automated notifications and in-app tutorials, allowing you to impart training and knowledge straight to your users without requiring any technical skills. It offers the autonomy and efficiency necessary to accomplish tasks swiftly. This user-friendly tool integrates smoothly with your existing software, enabling you to create, modify, and distribute information in mere minutes. You can push updates, knowledge, and surveys directly to users within the software they are already familiar with, precisely when they need it. No longer will you have to rely on them opening emails or remembering extensive training sessions. By automating the onboarding process with step-by-step guides, Simpo significantly cuts down on the time and resources needed to train both current and new users. Additionally, Simpo allows you to conduct surveys and assess NPS, giving you insights into user sentiment and allowing you to gather valuable feedback right from within the application. This ensures that you are always in tune with your users' needs and can make informed decisions based on their responses.

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Integrations

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Reviews - 1 Verified Review

Total
ease
features
design
support
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Company Details

Company:
Simpo
Year Founded:
2015
Headquarters:
United States
Website:
www.simpo.com

Media

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Product Details

Platforms
Web-Based
iPhone App
iPad App
Android App
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Customer Support
Live Rep (24/7)
Online Support

Simpo Features and Options

Onboarding Software

Course Management
Document Management
E-Verify / I-9 Forms
Electronic Forms
Electronic Signature
Employee Handbook
Employee Portal
File Management
Job Description Management
Orientation Management
Self Service Portal
Task Management
Tax Forms
Training Management

Customer Experience Software

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Customer Engagement Software

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Training Software

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce

Customer Journey Mapping Tools

Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates

Web Analytics Software

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

Simpo Lists

Simpo User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: Senior Technical Support
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Simple client communication platform

    Edited: Aug 25 2020

    Summary: Simpo is a very fantastic platform to communicate with customers. It helps to generate leads and sales. It allows us to build a knowledge-based self helps portal to reduce support requests. It works very well.

    Positive: (+) It makes a simple platform to communicate with customers.
    (+) Intuitive UI on both ends.
    (+) Knowledge-based self helps portal to reduce support requests.

    Negative: (-) No cons, we had an overall positive experience with it.

    Read More...
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