CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation--resulting in a more personalized customer experience. Find out which marketing campaigns are generating leads or conversions and use that data for automated call flows and to power your contact centre. Our phone, text, online, and live chat tools allow you to unify communications across your organization. CallTrackingMetrics is trusted by more than 100,000 users worldwide to manage communications for their sales, marketing, and service teams.
Call tracking features include reliable dynamic numbers insertion (DNI), for session-level attribution, local and toll-free tracking numbers, and omnichannelattribution across calls, texts and form fills.
Contact center features include a browser-based softphone and smart routing options.
Learn more
Fathom is the free AI meeting assistant that instantly records, transcribes, and summarizes your Zoom, Meet, or Microsoft Teams meetings so you can focus on the conversations instead of taking notes.
Fathom is an AI-driven meeting assistant that automatically records, transcribes, and summarizes your virtual meetings across platforms like Zoom, Google Meet, and Microsoft Teams. Designed to save time and increase productivity, Fathom generates actionable summaries in under 30 seconds and syncs with your CRM for streamlined follow-ups. The platform's unique features include real-time transcription, meeting highlights, and the ability to share clips, making it ideal for teams looking to improve meeting efficiency and reduce administrative work.
Learn more
Super Intern
Super Intern serves as an innovative AI assistant for meetings, streamlining the process of note-taking, offering support during discussions, and facilitating easy access to previous conversations. This tool records audio in real-time, transforms spoken words into text, and constructs organized notes concurrently as the meeting unfolds. Unlike conventional meeting bots that require an invitation to join, Super Intern utilizes the user's audio system to capture sound, thus avoiding the need to include another participant and alleviating the discomfort of having an automated entity present. Throughout the meeting, attendees can utilize the integrated Ask AI feature to ask questions about the dialogue, receive suggested responses, look up specific terms, retrieve references, or create follow-up inquiries, all while maintaining the meeting's momentum. Once the meeting concludes, Super Intern generates an enhanced summary that includes action items, a clickable transcript for easy navigation, and an option for downloading the notes. This comprehensive approach ensures that all participants leave with a clear understanding of the discussion and next steps.
Learn more
Proactor
Proactor AI stands out as the pioneering proactive AI collaborator that actively participates in meetings, transcribing dialogues, recognizing speakers, and providing support rather than merely eavesdropping. While conversations take place, it crafts live summaries, emphasizes essential insights, identifies and allocates action items, and offers suggestions for ideas and subsequent steps effortlessly, without the need for prompts. Additionally, it maintains memory across different sessions, allowing users to inquire about past decisions, such as "What did we agree on last week?" or to access information from earlier meetings. Proactor also performs real-time research, retrieving pertinent data and resources on demand as discussions progress. Equipped with integrated tools for managing tasks, extracting insights, and generating ideas with a single click, it significantly minimizes the workload following meetings and enhances overall efficiency, helping users save approximately 30 minutes for every meeting. This innovative approach not only streamlines meeting processes but also empowers teams to focus on what truly matters.
Learn more
