SimpleACD Description

Step into the innovative realm of Automatic Call Distributors with SimpleACD, a comprehensive cloud-based solution that can be implemented immediately. Designed for efficiency and user-friendliness, SimpleACD is the ideal choice for those facing tight deadlines, needing to launch a client test campaign, or wanting to avoid prolonged IT integrations before initiating their projects. This platform enables users to access detailed metrics regarding team performance and call handling all within a single, convenient interface. Additionally, you can conduct quality assurance checks and listen to calls effortlessly with just a click. Your data remains secure and readily available for analysis and evaluations at any time. We prioritize the creation of tools that are not only smart but also highly effective, ensuring that SimpleACD serves as an intuitive ACD platform that aligns with the needs of both frontline employees and leadership teams looking to expand. With a free trial option and complimentary technical support and training, there’s no reason not to explore how SimpleACD can transform your call distribution processes. Experience the difference today and see how easily you can streamline your operations.

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Pricing

Pricing Starts At:
$30 per month

Integrations

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Company Details

Company:
Simple ACD
Headquarters:
United States
Website:
www.simpleacd.com

Media

SimpleACD Screenshot 1
SimpleACD Screenshot 1
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
In Person
Customer Support
Business Hours
Online Support

SimpleACD Features and Options

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

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