Shapo Description

Shapo is an all-encompassing platform aimed at easing the process of collecting, managing, and displaying customer testimonials for various businesses. It provides users with the ability to design personalized forms for collecting both text and video testimonials, which can be easily disseminated across multiple platforms without requiring any technical expertise. The platform features an array of customizable widgets, such as review grids, carousels, and marquees, enabling companies to present testimonials in formats that align perfectly with their website aesthetics. Additionally, users have the option to import existing testimonials from popular third-party platforms like Google, Facebook, and LinkedIn, which helps in gathering all customer feedback in one unified space for more efficient management. By utilizing genuine customer testimonials, businesses can significantly bolster brand credibility and potentially boost sales, as social proof has been demonstrated to positively affect purchasing decisions. Furthermore, Shapo's user-friendly interface ensures that even those with minimal technical skills can effectively harness the power of customer feedback.

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A Complete Call Center Package CallShaper’s cloud-based software solution for call centers keeps things simple. With CallShaper, inbound and outbound call center directors have a simple, dynamic, and flexible platform for efficient call management. CallShaper is designed to reduce costs and increase ROI in Call Centers. CallShaper works with businesses to increase contacts, track agents' performance, manage leads and sales processes, and maximize contacts. Managers can use the drag-and-drop interactive Voice Response (IVR) editor to transfer calls to third parties and other recipients based upon agents' availability, type, and time. CallShaper lets call centers analyze databases to determine landline or wireless leads, Do Not Call list numbers, and call abandonment rates whilst helping customers to maintain compliance with Telephone Consumer Protection Act (TCPA) regulations. Supervisors can import leads by uploading files in bulk and agents can utilize call scripts to communicate and resolve clients' queries. Using predictive and preview dialers, marketing agents can automate call handling processes and review lead information before client interactions.
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Vocal Video Reviews
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Vocal Video serves as a comprehensive platform that allows organizations to gather, edit, publish, and share high-quality video testimonials and reviews remotely. It facilitates users in sending tailored video request links, which enable participants to record their responses easily from any device without the need for additional software installations. With more than 49 professionally designed templates at their disposal, users can enhance the collection experience with options for video greetings and incentives aimed at increasing participation rates. Once a response is received, Vocal Video automatically compiles a polished video that incorporates the user’s branding, motion graphics, subtitles, and smooth scene transitions. The platform features user-friendly editing tools that allow for clip trimming, filter application, music changes, and the addition of calls to action. Furthermore, users can convert audio responses into captivating videos that include audiograms and subtitles displayed on the screen. Vocal Video also ensures ad-free hosting and embedding capabilities, making it easy for users to feature their videos and create dynamic galleries directly on their websites. Overall, this platform simplifies the entire video testimonial process, making it accessible and efficient for organizations of all sizes.
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Famewall Reviews
Famewall
Famewall serves as an effective and user-friendly solution for gathering and showcasing customer reviews on your website. The platform allows for a hassle-free, no-code configuration that lets you design tailored collection pages for receiving feedback in text, audio, or video formats. Integration with your site is seamless, which simplifies the process of managing and exhibiting testimonials, ultimately aiding in building trust and converting site visitors into loyal customers. Furthermore, Famewall enables the importation of testimonials from various platforms and features aesthetically pleasing widgets for display, ensuring that your social proof remains prominently featured. This comprehensive approach not only enhances your credibility but also fosters a more engaging experience for potential clients.
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Pricing

Pricing Starts At:
$29 per month
Free Version:
Yes

Integrations

API:
Yes, Shapo has an API
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Reviews

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Company Details

Company:
Shapo
Headquarters:
United States
Website:
shapo.io

Media

Shapo Screenshot 1
Shapo Screenshot 1 Shapo Screenshot 2
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Customer Support
Live Rep (24/7)
Online Support

Shapo Features and Options

Review Management Software

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Shapo User Reviews

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