Sefas Description
An all-encompassing solution that greatly enhances your return on investment across the entire communication process is offered by Sefas. As the sole customer communication management platform capable of fully integrating both print and digital formats, we stand out in the market. Our expertise lies in effectively capturing communication from various sources, standardizing it, and managing the complete production workflow. By providing insights into customer behavior, we enable you to serve your clients more effectively, leading to a marked improvement in their overall experience. In today's landscape, where customers anticipate a smooth journey, Sefas' omnichannel customer communication management solution fulfills those expectations with ease. Furthermore, our innovative approach ensures that every interaction is optimized for engagement and satisfaction.
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Infobip
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THE INFOBIP ADVANTAGE
(1) Personalized omnichannel customer connections
Achieve deeper customer engagement across the widest selection of local and global channels, including: SMS, RCS, WhatsApp, voice, video, email and the most popular chat apps.
(2) Global reach, local presence
Our 60+ offices around the world allow us to react faster. We provide 24/7 customer support, technical solutions in-line with needs and local requirements — based on proven best practices.
(3) Full stack customer engagement
Deliver better outcomes for your business by enhancing your communications with fully integrated contact center, marketing automation, and chatbot building solutions informed by our customer data platform.
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Integrations
Company Details
Company:
Sefas
Year Founded:
1991
Headquarters:
France
Website:
sefas.com
Media
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Product Details
Platforms
Web-Based
Windows
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Customer Support
Business Hours
Online Support
Sefas Features and Options
Customer Communications Management Software
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Sefas User Reviews
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