SeeClickFix Description

SeeClickFix excels in areas where other solutions fail. Everything you need to track and complete work will be in one easy-to use package. SeeClickFix gives your staff modern tools for their job. SeeClickFix data can help you plan for the future and make your budget stretch further. Before you go onsite, eliminate duplicate requests and identify the root causes of any issues. A brandable mobile app, embeddable portal, Facebook app, and call taker interface. Service requests can be routed and assigned based on their location and category. Automatically detect duplicate requests, even before they are submitted. Category-specific questions make it easier to resolve requests faster. Request types help you protect your privacy and increase visibility. You can respond to the public by providing status updates and answering follow-up questions. Assign member roles and access levels to manage the visibility of request information. Operational accountability is achieved by assigning work orders and requests.

Integrations

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Company Details

Company:
CivicPlus
Year Founded:
2001
Headquarters:
United States
Website:
www.civicplus.com/seeclickfix/citizen-request-management

Media

SeeClickFix Screenshot 1
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Product Details

Platforms
SaaS
iPhone
iPad
Android
Type of Training
Documentation
Live Online
Webinars
In Person
Videos
Customer Support
Phone Support
24/7 Live Support
Online

SeeClickFix Features and Options

Public Works Software

Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management