• Name: Emma K.
    Job Title: Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    How good these guys are!

    Date: Jun 05 2023

    Summary: The best customer service ever, fast hosting, good value for money. Customer service reps always on hand via chat, all very knowledgeable and happy to help. All issues I've had have been resolved within minutes with their help. They have even provided advice on what to ask for from my existing host. Could not recommend them more.

    Positive: Great plans, pricing, and the support is instant and brilliant. I am just scratching my head and grinning at how good these guys are!

    Negative: Well as I have been using their services for a long while I dare say they work well for me.

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  • Name: Jesse C.
    Job Title: Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Fast, prompt.

    Date: Jun 02 2023

    Summary: I would absolutely recommend them to anyone who is looking for reliable and quality hosting services at modest rates!

    Positive: ScalaHosting is the best host company I have ever tried. And I am very happy as they are very helpful and their server is very fast.

    Negative: As I have been using them long enough to state they work well for me.

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  • Name: Kathy A.
    Job Title: Admin
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Very helpful and calming.

    Date: May 29 2023

    Summary: I am very satisfied with them as a high-quality, inexpensive web host.
    My website hasn't had any problems and I am just super happy with their services.

    Positive: ScalaHosting's tech support is always prompt and friendly. Their services are great. SPanel is user-friendly.

    Negative: Having a deal with this hosting provider, I have never had any serious problems.

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  • Name: Lara M.
    Job Title: Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    ScalaHosting is awesome!

    Date: May 15 2023

    Summary: ScalaHosting is awesome! Not only are they on the front edge of free SSL's via Let's Encrypt. They installed it within minutes on our dedicated server. I am looking forward to rolling it out asap for all of our clients.

    Positive: Their tech staff was really great. Told me exactly what I needed to find out to make a good transition.

    Negative: I have had no bad experiences using their services for a long time.

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  • Name: Zara W.
    Job Title: Admin
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Super-fast and professional, as always !

    Date: May 03 2023

    Summary: Every time I contact the support team at ScalaHosting, they are always pleasant, very informative, and always resolve my issues or answer my inquiries.

    Great work, ScalaHosting.

    Positive: Super-fast and professional, as always! Well done, ScalaHosting!
    You know what you are doing. Good indeed.

    Negative: Being their customer long enough, I have to say they work perfectly well for me.

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  • Name: Jan M.
    Job Title: Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    I'm impressed.

    Date: Apr 24 2023

    Summary: You know I often complain about how difficult it is to find good service, especially from an online chat support, but I just recently purchased space from this host and my experience has been the best I have had for a long time, the support I have received 5 star!!!

    Positive: Service was courteous, knowledgeable, timely. Absolutely no complaints. I would not hesitate to recommend you to anyone.

    Negative: I have no issues using their services. They are good for me.

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  • Name: Esumi K.
    Job Title: Admin
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Reliable around the clock.

    Date: Apr 21 2023

    Summary: This company provide quality hosting and support services. I'm beginning to feel guilty about taking up their time - but still they are consistently gracious.

    Positive: ScalaHosting continues to provide intelligent, thoughtful, polite support, even providing assistance in some areas I don't think they have to.

    Negative: You know I'd like to have more discounts on their services.

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  • Name: Kayla R.
    Job Title: Admin
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Always helpful and patient.

    Date: Apr 17 2023

    Summary: Always a great support experience with ScalaHosting. My last tech had my site down issue resolved with 5 minutes.

    Positive: I have some years with their service and they are always helpful and patient with all your questions and needs.

    Negative: Using their services long enough, I dare say they work smoothly for me.

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  • Name: Blake B.
    Job Title: Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Super kind and quick help!

    Date: Apr 14 2023

    Summary: Great customer service - The chat feature was SO fast - answered my questions right away - thank you!

    Positive: Super kind and quick help! SPanel is very convenient and has a nice navigation. And prices are also affordable.

    Negative: Having a deal with ScalaHosting company, I have faced no issues at all.

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  • Name: Martim C.
    Job Title: Admin
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Very helpful and answered all my questions.

    Date: Apr 10 2023

    Summary: Thank you for all your help around the clock. ScalaHosting is the best hosting company out there! +100 to them.

    Positive: Lightening fast response in chat. Very helpful and answered all my questions. I like the fact I get an email with all the chat conversation.

    Negative: I have no issues having a deal with them. I like how they work for me.

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  • Name: Alexis R.
    Job Title: Admin
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    ScalaHosting rocks!

    Edited: Apr 07 2023

    Summary: I contacted support on chat and resolved my site issues within minutes. The support at ScalaHosting is second to none. Thanks again for being such a great hosting service!

    Positive: There when you need them! ScalaHosting rocks!
    The person helping me was super friendly and accommodating.

    Negative: About their drawbacks I'd say I haven't noticed any serious one.

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  • Name: Beau N.
    Job Title: Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    As always, extremely prompt.

    Date: Mar 24 2023

    Summary: I got the information quickly and it was great that is was so fast.
    Very helpful & knowledge staff. SPanel is good for me too.

    Positive: As always, they are extremely prompt, efficient and to the point service on a display issue. Good for me.

    Negative: Well having a deal with ScalaHosting company I dare say they work well.

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  • Name: Xavier N.
    Job Title: Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Professional, friendly, helpful and polite.

    Date: Mar 21 2023

    Summary: Great and prompt service, as always. You guys are wonderful! And you know how to make their services attractive for many web masters.

    Positive: The agent on chat was professional, friendly, helpful and polite. Solved my problem straight away. Very impressed!

    Negative: I have no problems using their services. All is well with them.

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  • Name: Annot G.
    Job Title: Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    So helpful even when things were my fault.

    Date: Mar 01 2023

    Summary: As you know it's not easy to find a right host and ScalaHosting is the one which is worth every cent you pay for their services.

    Positive: ScalaHosting is so helpful even when things were my fault.
    They are skillful and knowledgeable to solve all issues.

    Negative: I have no negative experience using ScalaHosting services.

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  • Name: Emily S.
    Job Title: Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Asked a question. Got an answer. Success.

    Date: Feb 22 2023

    Summary: Good support, good service, 5/5! You know I have nothing else to add they they work smoothly and reliably.

    Positive: Asked a question. Got an answer. Success.
    It's a solid provider knowing much of making your business successful.

    Negative: Having a deal with them I dare say I have no noticed any issues.

    Read More...