• Name: John J.
    Job Title: Manager
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    They are always knowledgable, courteous and patient.

    Date: Aug 12 2024

    Summary: Peaceful, stress-free, effective hosting at great prices.
    East to setup and use. Clear and efficient user interface.

    Positive: I have used this service since 2015. I have probably spoken with dozens of tech support people over the years. They are always knowledgable, courteous and patient. They always resolve my website issues.

    Negative: I have no negative experience using them. All is all right.

    Read More...
    ScalaHosting Company Response
    Date: Aug 13 2024
    Hello John! Thank you for being with ScalaHosting since 2015! It’s wonderful to hear that you’ve had consistently positive experiences with our support team over the years. I’m glad that we’ve been able to provide the help you need knowledgeably and patiently. It’s also great to know that your overall experience with us has been stress-free and effective. Your kind words about our pricing and user interface mean a lot to us. Gabriella
  • Name: Lærke P.
    Job Title: Manager
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    I would highly recommend them.

    Date: Aug 09 2024

    Summary: SPanel is also easy to navigate and prices are competitive on their services. Servers are very reliable.

    Positive: ScalaHosting is a fantastic company with great features and excellent support, and I would highly recommend them.

    Negative: I haven't found any cons. This is a great product.

    Read More...
    ScalaHosting Company Response
    Date: Aug 12 2024
    Hi Lærke! Thank you for taking the time to share your experience! I’m thrilled to hear that you’re enjoying the features and support we offer. It’s wonderful to know that SPanel has been easy for you to navigate and that our services have been reliable and well-priced. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. We're always here to help! Gabriella
  • Name: Zainab A.
    Job Title: Manager
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    A very good experience I have had with Scalahosting.

    Date: Jul 31 2024

    Summary: Scalahosting has been a dream to work with due to their quality product and support. Working with their team is always a great experience.

    Positive: A very good experience I have had with Scalahosting. They are very helpful every time that I need support.

    Negative: None at all. At least I have not noticed any one.

    Read More...
    ScalaHosting Company Response
    Date: Aug 01 2024
    Hello Zainab! Thank you for your thoughtful review! I’m delighted to hear that you’ve had such a positive experience with ScalaHosting. It’s great to know that our team has been helpful whenever you needed support and that you find our product to be of high quality. Your kind words about working with our team are much appreciated. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. We’re always here to help! Gabriella
  • Name: Caitlyn H.
    Job Title: Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Always have the 24/7 online live support.

    Date: Jun 28 2024

    Summary: Their trouble-ticketing system is unbelievably efficient and their response times can be measured in minutes rather than the days and weeks of other companies. Keep it up!

    Positive: They always have the 24/7 online live support + user-friendly SPanel with nice interface and affordable prices.

    Negative: I have nothing bad to state about this company's activity.

    Read More...
    ScalaHosting Company Response
    Date: Jul 02 2024
    Hello Caitlyn! Thank you for your review. I’m delighted to hear that our 24/7 support, user-friendly SPanel, and affordable prices have met your expectations. It’s wonderful to know that you have no negative feedback about our services. Your praise for our ticketing system and quick response times is greatly appreciated. We strive to provide prompt and effective support, and your feedback reaffirms our efforts. Gabriella
  • Name: Rosella E.
    Job Title: Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Worry free experience.

    Date: Jun 10 2024

    Summary: I am very impressed with the efficiency and value of the hosting service they provide! Happy to be their customer.

    Positive: Have been a customer for more than 5 years - worry free experience and they are very fast in replying. Great work and service.

    Negative: From time to time I experience little downtime but it doesn't influence my IT business anyhow.

    Read More...
    ScalaHosting Company Response
    Date: Jun 11 2024
    Hi Rosella, Thank you for being a loyal customer for over five years! I'm thrilled to hear that you've had a worry-free experience with us and appreciate your kind words about our service and responsiveness. I'm sorry to hear about the occasional downtime you've experienced. I'm glad it hasn't impacted your business. We continually strive to improve our services and your feedback is invaluable. It's wonderful to know that you find value in our hosting service. We're happy to have you as a customer and look forward to continuing to support your IT business. Gabriella
  • Name: Harley N.
    Job Title: Manager
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Stability and reliablity!

    Date: May 08 2024

    Summary: I enjoy being their successful client and plan to stay with them as long as possible. I doubt I'll be able to find a better company elsewhere. That's true.

    Positive: You know I like the best at ScalaHosting - it's server stability and reliability and they provide them on the highest level.

    Negative: I have experienced little downtime but it happened once and on a short period of time.

    Read More...
    ScalaHosting Company Response
    Date: May 09 2024
    Hello Harley, Thank you for your feedback! I'm glad to hear that you value our server's stability and reliability. While we aim for zero downtime, I apologize for the inconvenience caused by the brief interruption. We're committed to continuously improving our services to ensure your satisfaction. It's fantastic to have you as a valued client, and we look forward to serving you for years to come. Warm regards, Gabriella
  • Name: Tom S.
    Job Title: Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Excellent company with great support and services.

    Date: May 06 2024

    Summary: I have been absolutely pleased by the responses I get from my horrible questions! I have received the best help from the tech support department, from difficult to silly questions, they have treated me professionally in every aspect! Customer for life!

    Positive: It is an excellent company with great support and services. Plus their user-friendly SPanel which has a perfect navigation.

    Negative: I would like to have their services cheaper but if you want quality services, you have to pay.

    Read More...
    ScalaHosting Company Response
    Date: May 09 2024
    Hello Tom, Thank you immensely for your kind words and detailed feedback! I'm thrilled to hear that you're satisfied with our support, services, and sPanel's user-friendliness. Your loyalty means the world to us, and we're dedicated to continuously providing top-notch assistance. Thank you for being part of the ScalaHosting community! Warm regards, Gabriella
  • Name: Eemil P.
    Job Title: Manager
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Fast, easy to access.

    Date: May 03 2024

    Summary: These guys do a great Support! They know their work well and SPanel is quite usable and simple to use for me.

    Positive: ScalaHosting is really fast and easy to access around the clock. Prices are modest too and support is second to none.

    Negative: I would like them to provide their discounts oftener.

    Read More...
    ScalaHosting Company Response
    Edited: May 09 2024
    Hello Eemil, Thank you for your detailed feedback! I'm delighted to hear that you find ScalaHosting fast, accessible, and reasonably priced. Your suggestion regarding discounts is duly noted, and we'll certainly consider it. It's fantastic to hear that our support team and sPanel have met your expectations. If you have any further suggestions or need assistance, feel free to reach out. We are here to help! Warm regards, Gabriella
  • Name: Marion G.
    Job Title: Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    A happy customer!

    Date: Apr 19 2024

    Summary: I’ve been with ScalaHosting for years and they’ve been so helpful and supportive. I would definitely recommend this company to others .

    Positive: Amazing Company, they don't put you in hoops, you have a problem, you send a ticket, and from the first reply it's solved!

    Negative: I have no issues using them, I mean serious issues.

    Read More...
    ScalaHosting Company Response
    Date: Apr 22 2024
    Hello Marion, Thank you for your thoughtful review! I'm delighted to hear that our support team has been able to promptly resolve any issues you've encountered. Providing seamless assistance is a priority for us, and I'm glad we've been able to meet your expectations over the years. Your recommendation means a lot to us. If you ever need further assistance, please don't hesitate to reach out. Thank you for choosing ScalaHosting! Gabriella
  • Name: Strahimir I.
    Job Title: Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Very grateful.

    Date: Apr 15 2024

    Summary: I am clueless when it comes to all things website, and their technicians made the process far less painful than I've experienced before.
    Thank you and I will be definitely recommend ScalaHosting to all my friends and therapist colleagues.

    Positive: I am very grateful to their tech staff for being so diligent and genuinely friendly whilst supporting my domain and web hosting transfer for my business.

    Negative: No bad things to state about their services from me.

    Read More...
    ScalaHosting Company Response
    Date: Apr 19 2024
    Hello Strahimir, I'm thrilled to hear that our tech staff provided you with attentive and warmly supportive assistance during your domain and web hosting transfer. Making the process less daunting for our customers, especially those unfamiliar with website management, is always our goal. Thank you for your recommendation, and please don't hesitate to reach out if you need any further assistance in the future. Gabriella
  • Name: Caelan H.
    Job Title: Manager
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Nice

    Date: Mar 22 2024

    Summary: Affordable services with high uptime and quality support. I like them a lot. Happy to be with them.

    Positive: Excellent service, I can't believe how quickly their support got to the heart of the problem and solved it.

    Negative: I have never had issues using their services for a long while.

    Read More...
    ScalaHosting Company Response
    Date: Apr 05 2024
    Hello Caelan, Thank you for sharing your experience with ScalaHosting. I'm thrilled to hear that you've found our service to be excellent and that our support team was able to quickly resolve any issues you encountered. It's great to know that you've experienced high uptime and quality support throughout your time with us. We're committed to providing affordable services that meet your needs. Warm regards, Gabriella
  • Name: Zander C.
    Job Title: Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great site!

    Date: Mar 18 2024

    Summary: They are so much fast and available 24/7 which is super convenient. Super cost effective too. + 100 to them.

    Positive: Have used them for hosting my forms. They pick up the ticket in 5 minutes and they are so responsive. And their knowledge is amazing.

    Negative: As I have used them for a long while I dare say they work well for me.

    Read More...
    ScalaHosting Company Response
    Date: Apr 05 2024
    Hello Zander, Thank you for your detailed feedback and for choosing ScalaHosting to host your forms. I'm glad to hear that our team has been responsive and knowledgeable in addressing your tickets promptly. Your continued trust in our services means a lot to us. It's fantastic to know that our fast response times and 24/7 availability have been convenient for you. We're committed to providing cost-effective solutions and ensuring that your hosting experience remains positive. Warm regards, Gabriella
  • Name: John C.
    Job Title: Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Very competent.

    Date: Feb 21 2024

    Summary: ScalaHosting's support team is always incredibly responsive and quick to identify and implement solutions to any glitches your website might have.

    Positive: I've used ScalaHosting for probably a decade now. The team has always been extremely responsive to support requests, and very competent.

    Negative: I have never had any issues using their services for a long while.

    Read More...
    ScalaHosting Company Response
    Date: Feb 28 2024
    Hello John, Thank you for being a long-time customer of ScalaHosting! It's been a pleasure serving you for a decade, and we truly appreciate your loyalty and trust in our services. We're thrilled to hear that you've found our support team to be extremely responsive and competent. Providing timely and effective solutions to any issues is a core value for us, and we're glad to have met your expectations in this regard. It's also great to know that you have not encountered any issues while using our services. Your satisfaction and seamless experience are what we aim for. Should you ever need further assistance or have any questions, please feel free to reach out. We're here to ensure your website continues to run smoothly for many more years to come. Warm regards, Gabriella
  • Name: Gabrielle M.
    Job Title: Manager
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Top-class support & service.

    Date: Feb 16 2024

    Summary: I'm happy with the service and would recommend them to those who are interested in getting quality services.

    Positive: Competent, stable, reliable and trustworthy company. It's my impression that my websites are in good hands.

    Negative: I have no bad words to state about ScalaHosting's services.

    Read More...
    ScalaHosting Company Response
    Date: Feb 28 2024
    Hello Gabrielle, Thank you for sharing your experience with ScalaHosting! It's truly rewarding to hear that you find us to be a competent, stable, reliable, and trustworthy company. Knowing that your websites are in good hands is exactly the confidence we strive to provide our customers. We're delighted to hear that you have no complaints about our services. Your satisfaction is our priority, and we're committed to maintaining the quality of our services. If there's anything more we can do to enhance your experience or if you have any questions, please don't hesitate to let us know. We appreciate your recommendation and look forward to continuing to serve you. Warm regards, Gabriella
  • Name: Belinda P.
    Job Title: Manager
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    A Beacon of Excellence.

    Date: Feb 13 2024

    Summary: ScalaHosting has become a beacon of excellence for me due to their unmatched services with high uptime and quality support.

    Positive: Fast around the clock support and high uptime and quality SPanel, prices are not high for my budget.

    Negative: I have got only positive experience having a deal with them.

    Read More...
    ScalaHosting Company Response
    Date: Feb 28 2024
    Hello Belinda, Thank you so much for your wonderful review! We're thrilled to hear that our fast support, high uptime, quality SPanel, and budget-friendly prices have made ScalaHosting a beacon of excellence for you. Providing unmatched services and ensuring a positive experience for our customers are top priorities for us, so it's fantastic to know that we're meeting your expectations. If there's anything else we can assist you with or if you have any questions, please feel free to reach out. We're here to continue providing you with top-notch hosting services. Warm regards, Gabriella