• Name: Sofia B.
    Job Title: Manager
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Ease
    Pricing
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    It's nice to be with them.

    Date: Sep 25 2023

    Summary: Their support was full of experience and instant support in my issues with the website access due to plugin errors. Peace of mind with this service on hand. Thank you.

    Positive: A very good hosting website, my online shop is very fast and they have very helpful customer support. They help me to solve any I have.

    Negative: I have no bad words to state about ScalaHosting company as they are proven to be the best.

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    ScalaHosting Company Response
    Date: Dec 29 2023
    Hello Sofia, Thank you for the positive feedback! I'm delighted your online shop is fast, and our customer support has been helpful. We're here to ensure a seamless experience, and I'm glad we provided instant support for your website access issues. If you ever need assistance or have further insights to share, feel free to reach out. We appreciate your trust in ScalaHosting. Warm regards, Gabriella
  • Name: Russom G.
    Job Title: Manager
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Rep was knowledgeable, to the point, provided the solution needed.

    Date: Aug 30 2023

    Summary: Extremely quick and efficient help. Their SPanel is user-friendly and pricing policy is simple and straightforward.

    Positive: Rep was knowledgeable, to the point, provided the solution needed.

    Servers are as solid as a rock. Good.

    Negative: Well using them long enough I dare say they are quality and reliable for me.

    Read More...
    ScalaHosting Company Response
    Date: Dec 29 2023
    Hello Russom, Thank you for sharing your positive experience with ScalaHosting. I'm pleased to hear that our representative was knowledgeable, to the point, and provided the solution you needed. It's great to know that you find our servers as solid as a rock and, in your experience, quality and reliable over the long term. I'm glad you've found our help extremely quick and efficient. Your recognition of the user-friendly SPanel and our simple, straightforward pricing policy is appreciated. We're here to maintain the high standards you've come to expect. Warm regards, Gabriella
  • Name: Christopher S.
    Job Title: Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    I'm really impressed.

    Date: Aug 25 2023

    Summary: I am always amazed with the quality customer service at ScalaHosting. This time I had an admin, which was very professional and solved my problem in less than 4 minutes. I'm really impressed.

    Positive: I am very happy with the service provided by ScalaHosting, they active around the clock. Uptime is high.

    Negative: I have no problems using their services for a long while.

    Read More...
    ScalaHosting Company Response
    Date: Dec 29 2023
    Hello Christopher, Thank you for sharing your positive experience with ScalaHosting. I'm delighted to hear that you're very happy with our service and appreciate our round-the-clock availability, resulting in high uptime. It's fantastic to know that you've had no problems using our services for a long while. Your satisfaction is our priority. I'm thrilled to hear that our customer service, especially the professional admin you interacted with, left a lasting impression by swiftly resolving your issue in less than 4 minutes. If there's ever anything specific you'd like assistance with or if you have further insights to share, please feel free to reach out. We're here to provide top-notch support and hosting services! Warm regards, Gabriella
  • Name: Lilian W.
    Job Title: Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    The staff is the best.

    Date: Aug 21 2023

    Summary: Perfect support 24/7, great service with a lot of useful features in their cheap plans with high uptime.

    Positive: The staff is the best. Every single rep that I have dealt with always comes thru with the solution to whatever problem I am having.

    Negative: Well dealing with ScalaHosting company I have found no issues.

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    ScalaHosting Company Response
    Edited: Dec 29 2023
    Hello Lilian, Thank you for your kind words and positive feedback about our staff. I'm pleased to hear that every representative you've interacted with has consistently provided solutions to your concerns. It's fantastic to know that, in your experience, there have been no issues dealing with ScalaHosting. We appreciate your recognition of our 24/7 support, great service, and the useful features included in our affordable plans with high uptime. If there's ever anything specific you'd like to discuss or if you have further insights to share, please feel free to reach out. We're here to ensure your hosting experience remains excellent. Warm regards, Gabriella
  • Name: Alyssa V.
    Job Title: Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great experience.

    Date: Aug 18 2023

    Summary: We had a problem with our domain and it required the support of the ScalaHosting team. They were great. Got us back up and running within a few minutes!

    Positive: I have always had great experiences with the support team. They are quick to help and get things back on track.

    Negative: Overall their services are all right for me. Like them.

    Read More...
    ScalaHosting Company Response
    Date: Dec 29 2023
    Hello Alyssa, Thank you for sharing your positive experiences with our support team. I'm glad to hear that they've been quick to assist and get things back on track for you. It's great to know that overall our services are working well for you. Your satisfaction is our priority. I appreciate your recognition of the ScalaHosting team's effectiveness in resolving the issue with your domain promptly. If there's ever anything specific you'd like assistance with or if you have further insights to share, please feel free to reach out. We're here to help. Warm regards, Gabriella
  • Name: Azevedo P.
    Job Title: Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Very Good! It was a pleasure working with you.

    Date: Aug 09 2023

    Summary: I am impressed with their blisteringly fast performance of the sites, all is online around the clock.

    Positive: Very good! it was a pleasure working with you as your SPanel is simple to use and very effective for me.

    Negative: Using their services I want to say thet they work with no problems at all.

    Read More...
    ScalaHosting Company Response
    Date: Dec 29 2023
    Hello Azevedo, Thank you for your positive feedback about ScalaHosting! It's been a pleasure working with you, and I'm delighted to hear that our SPanel has proven to be simple and effective for your needs. I appreciate your acknowledgment that our services work without any problems. It's fantastic to know that you're impressed with the blisteringly fast performance of your sites, ensuring they are online around the clock. If there's anything specific you'd like to discuss or if you have further insights to share, please feel free to reach out. We're here to ensure your hosting experience remains top-notch. Warm regards, Gabriella
  • Name: Roger D.
    Job Title: Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Thumbs up!!!

    Date: Aug 04 2023

    Summary: Fantastic customer service - super helpful and knowledgeable. I wouldn't hesitate in recommending this service to a novice who needs help along the way.

    Positive: Awesome support agent. Resolved my problem with patience and calmness. SPanel is second to none. Thumbs up!!!

    Negative: Their services are good and reliable for me and I have no bad words to state about their activity in the Internet.

    Read More...
    ScalaHosting Company Response
    Date: Dec 29 2023
    Hello Roger, I appreciate your positive feedback on our support agent and SPanel. It's wonderful to hear that your problem was resolved with patience and calmness. I'm glad to know that our services have been good and reliable for you. Your recognition of our fantastic customer service and the willingness to recommend our service to novices means a lot to us. If there's ever anything specific you'd like assistance with or if you have further feedback, please feel free to reach out. We're here to help and appreciate your recommendation. Thank you for choosing ScalaHosting! Warm regards, Gabriella
  • Name: Prospero M.
    Job Title: Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    I have never experienced customer support like I have here.

    Date: Jul 17 2023

    Summary: They're tech support team are fantastic and go the extra mile to help resolve any type of issue. We can tell that they really care about their customers.

    Positive: I have never experienced customer support like I have here. Servers are as stable as a rock and SPanel is rather user-friendly.

    Negative: I have no bad things to state about their activity in the Internet.

    Read More...
  • Name: Colby W.
    Job Title: Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    I'm impressed with ScalaHosting's services.

    Date: Jul 14 2023

    Summary: There's no doubt about the best hosting support team I know. It's a fantastic team! And their SPanel is also worth mentioning as it's very usable and simple to use.

    Positive: I'm impressed with ScalaHosting's level of support. Best from any host I've tried in 21 years of building websites.

    Negative: I'd like to have more discounts on their services.

    Read More...
  • Name: Dylan V.
    Job Title: Manager
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    A pleasure to work with.

    Date: Jul 10 2023

    Summary: Quick, accurate and high attention to detail. My service experience just saved me hours of mistakes and headaches. Thank you! 5 stars all the way.

    Positive: A pleasure to work with. Honest, quick, and wiling to research what was needed to get my questions answered.

    Negative: I have not faced any bad things using their services.

    Read More...
  • Name: Taylah M.
    Job Title: Manager
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Nice to host a web site.

    Date: Jul 07 2023

    Summary: The operator was quick and to the point which made it easy to navigate to the right screens. You are always fast and responsive.

    Positive: They have provided fast, efficient support and solved the SSL certificate issue for our website. SPanel is very usable.

    Negative: I have no drawbacks concerning using of their services.

    Read More...
  • Name: Kate H.
    Job Title: Admin
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    ScalaHosting review

    Date: Jun 19 2023

    Summary: Amazing service and feedback...I love working with them.
    Servers are well-balanced and SPanel has a comfortable navigation.

    Positive: Super, very fast to respond!
    I'm very happy with this company. Thanks to ScalaHosting and their technical support.

    Negative: I have never experienced any issues having a deal with this company.

    Read More...
  • Name: Lola J.
    Job Title: Manager
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    So impressed!

    Date: Jun 14 2023

    Summary: The best customer service I have ever experienced, and I have used them a lot of times. Actively sought to leave this review, and I am not someone who usually leaves reviews. So impressed!

    Positive: I would really recommend ScalaHosting, because you really get what you pay for! Awesome support, uptimes and much more!

    Negative: I have to say that there is no bad experience having a deal with this company.

    Read More...
  • Name: Mateus M.
    Job Title: Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great and immediate help.

    Date: Jun 08 2023

    Summary: ScalaHosting are #1 - don't bother going anywhere else. They know how to make their clients business prosperous.

    Positive: ScalaHosting have a great helpdesk agent and they immediately pinpointed the problem and provided solution.

    Negative: I have used them long enough to state they work well for me.

    Read More...
  • Name: Emma K.
    Job Title: Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    How good these guys are!

    Date: Jun 05 2023

    Summary: The best customer service ever, fast hosting, good value for money. Customer service reps always on hand via chat, all very knowledgeable and happy to help. All issues I've had have been resolved within minutes with their help. They have even provided advice on what to ask for from my existing host. Could not recommend them more.

    Positive: Great plans, pricing, and the support is instant and brilliant. I am just scratching my head and grinning at how good these guys are!

    Negative: Well as I have been using their services for a long while I dare say they work well for me.

    Read More...