Salesforce Integrations

Transition away from traditional spreadsheets and adopt the superior, top-tier integrated enterprise planning solutions offered by Jedox. These solutions from Jedox amalgamate enterprise planning, data analytics, and reporting functionalities, empowering organizations to enhance teamwork, generate precise forecasts and analytics, and achieve improved visibility and transparency in processes. Furthermore, Jedox can be accessed on any device and features seamless integration capabilities, making it a versatile choice for businesses. This shift not only streamlines operations but also fosters a more collaborative work environment.

ViewCenter by ICM Document Solutions, a scalable document management system, is designed to be accessible from any device that has an Internet connection, whether it's a desktop, laptop, or mobile. It is flexible enough to be used by businesses of all sizes and can be customized to meet specific company needs. ViewCenter features include customizable permissions, support of all file types, detailed logs, keyword/content searching, revision control and automated retention and disposition processes. ICM's suite includes eForms portals, high-volume scanning modules, custom development, and a suite of supporting services. This gives companies all the tools they need to improve their business processes around the collection, maintenance, distribution, and retention of important documents and records. ViewCenter meets industry-specific security and regulatory compliance requirements.

Qualtrics Customer Experience software is an advanced solution designed to help organizations deliver exceptional customer interactions at scale. It consolidates data from multiple touchpoints such as surveys, calls, emails, chat, and digital behavior into unified customer profiles. With AI-driven analytics, the platform uncovers insights, predicts future behavior, and provides actionable recommendations to improve experiences. Businesses can identify at-risk customers early and implement targeted strategies to reduce churn and retain loyalty. The platform supports omnichannel experience management, ensuring seamless and consistent interactions across all customer touchpoints. Real-time dashboards and alerts allow teams to respond quickly to emerging issues and changing customer expectations. Automated workflows help streamline operations by routing feedback and triggering actions without manual intervention. Qualtrics also connects customer experience data to business outcomes, enabling organizations to measure the impact on revenue and performance. Its integration capabilities allow it to work seamlessly with existing systems and tools. Ultimately, Qualtrics helps organizations transform customer feedback into meaningful actions that drive growth and long-term success.

Kannu by Kadenze, a cloud-based learning management platform, is designed to support digital learning. Kannu is known for its user-friendly interface and rich multimedia features. This makes it a great choice for educators and businesses looking to improve training and education for students and employees. Kannu can be accessed on a subscription basis.

Ontrack Workflow allows local sales and marketing professionals to easily market products and services. Ontrack Workflow's Marketing Asset Management Software gives businesses and their teams access online to a portal that stores relevant, current and on-brand sales and marketing assets. The features include: Flexible Online Portal and Administrative Tools & Workflow management, Brand Control, Localization & Personalization. Variable Data & Data merge, Vendor Linking. Reporting & Analytics. API Integrations. Ontrack Workflow is a cost-effective solution with large capabilities and quick setup. Register for a free demo!

Paminga is a modern marketing automation platform engineered to meet the evolving needs of today’s marketing operations professionals. Known as the “MAP for MOPs™,” it reimagines marketing automation with an elegant, intuitive interface and enterprise-grade functionality. Its unified builders for emails, forms, CTAs, and landing pages share a consistent foundation—so teams learn once and build everywhere. Paminga’s token-based personalization, folder cloning, and brand kit system ensure campaigns remain scalable and perfectly on-brand. Integrated directly with Salesforce, Dynamics 365, and IFS Cloud CRM, it offers unmatched data sync speeds of up to 250,000 records per hour, empowering real-time marketing orchestration. The platform’s Segment Builder provides advanced, nested logic to drive workflows, scoring, content personalization, and reporting—all with consistent simplicity. Unique capabilities like CRM Sync Actions and CSV Import Actions allow marketers to automate operations during record updates or imports, saving hours of manual work. Fair, transparent pricing, backed by world-class live support and SOC 2/ISO 27001 compliance, make Paminga a trusted partner for enterprise marketing teams worldwide.

Graduway is a cloud-driven networking solution designed to provide educational institutions like schools and universities with an efficient method to connect with their alumni, former students, and supporters. Based in London, Graduway has earned the trust of over 500 organizations, helping them to enhance and strengthen their connections with alumni. This platform not only facilitates engagement but also fosters a sense of community among graduates, ensuring lasting relationships.

Email marketing software designed by an award-winning agency will boost your B2B and B2C communications. Enabler offers enterprise software, email templates design and campaign management services to your business. Key features include segmentation, trigger campaign, personalization, campaign reporting, advanced analytics, and lead scoring. Enabler has partnered with renowned brands such as Ralph Lauren, Hiscox, and RSA to provide a comprehensive GDPR-compliant, email solution that drives customer retention, and strong ROI. Enabler can help you with sophisticated email software, strategy, and template design.

Akkroo serves as a dependable solution for capturing leads at events, effectively bridging the gap between events, sales, and marketing efforts. Utilizing Akkroo enables you to effortlessly connect with and gather event leads right from your smartphone or tablet. Additionally, you can incorporate event-qualified leads directly into your marketing automation and customer relationship management (CRM) systems. Notable functionalities encompass advanced form logic, management of guest lists, registration of attendees, optical character recognition (OCR), analysis of return on investment (ROI), electronic signature capture, and a variety of other features designed to enhance your event experience. With its comprehensive toolkit, Akkroo empowers users to maximize their event engagement and streamline their lead capture process.

ProcessMaker serves as an open-source solution for business process management (BPM) and workflow management. With its easy-to-navigate drag-and-drop interface, it empowers users to enhance their operational efficiency while creating, executing, analyzing, and refining business processes. For those seeking a robust, production-ready BPM platform that supports multiple languages, ProcessMaker is an excellent choice. Key functionalities encompass a Rest API, a versatile form designer, fundamental dashboards, a document output builder, user portals, a cases inbox, and management tools for users, among various other features. This comprehensive set of tools makes it an ideal option for organizations aiming to streamline their workflows.

AdvoLogix stands out as an innovative cloud-based solution for legal practice and matter management, leveraging the capabilities of Salesforce. Tailored specifically for mid-sized and large law firms as well as general counsel, it offers extensive functionality, customizable options, and top-notch security and reliability, alongside a myriad of features and possible integrations with numerous applications. Essential functions encompass contact management, matter management, time tracking, calendar/docketing, mobility, document management, and email oversight. Recognizing that each organization has its own unique needs, AdvoLogix empowers you to streamline your workflows, tailor settings with ease, and enhance your operational efficiency on a robust, trusted enterprise platform, allowing you to concentrate on your primary objectives. By providing such adaptability and support, AdvoLogix ensures that legal professionals can effectively manage their tasks and services without compromise.

Multipub is an advanced platform designed for managing subscriptions and audiences, streamlining tasks related to fulfillment, accounting, and marketing. Offered both as an on-premises solution and a cloud-based service, Multipub enables organizations to enhance their accounting practices, improve customer support, and optimize fulfillment and marketing strategies. By efficiently tracking subscription purchases, reducing the need for repetitive data entry, documenting event registrations, and managing invoices for various products, Multipub significantly boosts operational efficiency. Its comprehensive features ensure that businesses can focus on growth while minimizing administrative burdens.

Amicus Attorney serves as a comprehensive Practice Management software designed to enable legal practitioners to unify all essential aspects of their work into a single, user-friendly platform. Its dashboard provides a range of customizable tools for overseeing Billing & Invoicing, Calendar, Case & Client History, Cases & Client Data, and even includes an in-app Email feature that supports integration with other applications. Additionally, this software enhances efficiency by streamlining various tasks, allowing professionals to focus more on their clients and less on administrative duties.

FundCount is an analytical and partnership accounting software that tracks, analyses and reports on complex investments. FundCount is suitable for fund administrators, family offices and hedge funds as well as private equity firms. It features an integrated multicurrency general leadger and automated workflow tools that bring greater efficiency to day-to-day processes. It also includes flexible, easy-to-use reporting tools that allow firms to quickly create and deliver customized reports to meet each client's specific requirements. Hedgeweek voted FundCount the Best Fund Accounting and Reporting System Firm.

Northpass, formerly Schoolkeep was a cloud-based learning management software (LMS) that aims to provide the best online learning experience. Northpass is designed for modern teams and allows businesses to offer training across all channels, including customers, partners, and employees. The platform has a user-friendly interface that is optimized for learners. It also includes a suite of tools to create online courses, deliver engaging content, monitor learner's progress and more.

BIO-key PortalGuard IDaaS, a cloud-based IAM platform, offers the most flexible options for multi-factor authentication and biometrics. It also allows customers to reset their passwords and provides a user-friendly interface. All this at a reasonable price. PortalGuard has been trusted by many industries, including education, finance, healthcare, and government, for over 20 years. It can be used to secure access for employees and customers, regardless of whether they are on-premises or remote. PortalGuard's MFA is unique because it offers Identity-Bound Biometrics with the highest levels of integrity and security. They are also more accessible than traditional authentication methods.

Fonteva for Associations offers a streamlined and efficient platform for member-based organizations looking to expand their membership base. As the sole end-to-end association management software designed specifically on the Salesforce platform, it caters to medium to large organizations that employ over ten staff members. This innovative solution operates entirely in the cloud, eliminating the need for hardware or ongoing maintenance. Key features encompass a self-service web portal, a unified system for collecting, accessing, and monitoring all member-related information, as well as tools for engagement, event management, e-stores, and beyond. Users can conveniently access all membership software resources across desktops, tablets, and mobile devices. Additionally, it allows for seamless management of event registrations and certifications within the same community. By utilizing powerful self-service membership software, organizations can foster member interactions anytime, anywhere, and on any device, while also enabling the creation of collaborative and branded online communities that enhance member engagement. Overall, Fonteva for Associations empowers organizations to thrive in a digital world.

Effortlessly communicate with your contacts by automatically leaving voicemails, emails, and text messages without needing any specialized equipment. Ytel offers a comprehensive, cloud-based marketing suite that helps small to medium-sized call centers and businesses streamline their multi-channel communication efforts. The platform boasts features such as auto-dialing, call distribution, voice response systems, and a scripting module for enhanced functionality. Users can also access real-time reporting on agent performance metrics, including call duration and effectiveness. Moreover, Ytel is compatible with both iOS and Android devices, providing flexibility for on-the-go management. Enhance your communication capabilities in any programming language and accelerate your production timelines. With a focus on high uptime and substantial capacity for SMS and voice channels, Ytel provides robust bandwidth for large-scale messaging through a single API. While your business excels in its core areas, it’s essential to integrate and elevate customer engagement to optimize operational efficiency further. This allows for a more cohesive approach to handling customer interactions and ensuring satisfaction.

DemandJump is the most popular Marketing Insights & Attribution Platform. It shows marketers what their target audience does, what their competitors do, and what actions they should follow to achieve better results. Customers can be empowered by knowing what content they should write, which keywords to use, which websites to target, and what videos to produce. DemandJump assembles disparate data to build networks of customer touchpoints around any topic. This allows customers to prioritize what actions to take next. Companies can also close the loop between marketing and sales by seeing which actions are driving revenue growth and pipeline growth.

Veelo offers a comprehensive cloud-based sales enablement platform that integrates tools for training, continuous support, optimization, and onboarding all in one place. The onboarding capabilities enable the creation of role-specific learning paths for new hires that utilize engaging and interactive materials. Additionally, the Guided Selling functionality helps streamline the process by automatically delivering suggested content to sales teams, enhancing their effectiveness. This holistic approach not only facilitates employee integration but also drives sales performance through tailored resources.

Astera ReportMiner, a data extraction platform, provides users with a complete solution to data integration and ingestion. ReportMiner allows users to extract business data from TXT, PDF, and DOC files. ReportMiner offers business rules-based data quality assurance, data cleansing, transformation, and loading into a variety of databases platforms.

The contract intelligence company pushes the boundaries of what’s possible with contract lifecycle management.

Elevate your calendar and inbox integration with SmartCloud Connect for Salesforce, a versatile all-in-one solution designed specifically for contemporary sales teams. This innovative tool seamlessly connects Salesforce to your inbox, enhancing the ease of document management. With SmartCloud Connect, sales representatives, managers, sales operations staff, and service professionals can enjoy a comprehensive view of their clients directly from their inbox, effortlessly synchronize emails, calendars, and contacts with any custom object, track email activity after sending, and access a multitude of additional features. Furthermore, SmartCloud Connect is compatible with Office365, Outlook, Gmail, Mac, and iOS, making it an adaptable choice for various work environments. This integration not only streamlines workflow but also enhances productivity across the board.

Streebo is an intuitive and user-friendly application that enables you to create and manage forms seamlessly from your computer, tablet, or smartphone. It offers a platform to design or alter forms, eliminates the need for paper documentation, features drag-and-drop functionality, and ensures high security, allowing for quick and easy data collection and transmission. With capabilities such as offline support, PDF integrations, GPS functionality, E-signatures, and more, Streebo is the essential tool for your business. As major enterprises pivot towards mobile technology, why spend precious time waiting for a developer to create a form for you? We simplify this process with our robust form builder, which empowers you to design appealing and user-friendly forms effortlessly using just drag and drop. This enterprise-ready solution enhances your mobile data collection applications, optimizes business workflows, and removes the reliance on paper forms. You can easily create mobile form applications once and deploy them across various platforms, including browsers, tablets, and smartphones, making it a versatile asset for any organization. Additionally, the flexibility and efficiency of Streebo's solutions position your business to thrive in an increasingly digital landscape.

Qualtrics Employee Experience software is an advanced solution built to help organizations listen to their workforce and turn insights into impactful actions. It captures employee feedback across multiple channels, including surveys, pulse checks, and lifecycle touchpoints, providing a complete view of employee sentiment. Using AI-powered analytics, the platform identifies trends, highlights risks, and generates actionable recommendations tailored to managers and leadership teams. It connects employee experience data with customer outcomes and business performance, allowing organizations to demonstrate measurable ROI. The platform supports the full employee journey, from candidate experience and onboarding to engagement and development. Real-time dashboards and insights help leaders make faster, data-driven decisions. Qualtrics also enables predictive analytics, such as identifying flight risks and addressing retention challenges proactively. Managers benefit from clear guidance on how to act on feedback rather than simply reviewing reports. The system fosters a culture of continuous improvement by encouraging ongoing listening and responsiveness. Ultimately, Qualtrics empowers organizations to build stronger teams, improve engagement, and drive long-term business success.

Our vision is to End Month End. For nearly 30 years, Multiview has been proudly advancing corporate finance and back-office operations alongside our clients so they can spend more time focusing on their business. Corporate Finance and accounting have been leveraged as a way to discuss past performance. There is value in that. We believe, however, there is even more value if you can leverage that information not only monthly, quarterly, or annually, but daily to drive results and decisions with the information. Not talk about the results after it is too late to do something about it. The power of data control is at the hands of the CFO or centralized in an organization is you can share it throughout the company. Trusting the information you’re making decisions on is incredibly important. Ultimately, the finance team’s job is to tell stories. Tell the stories about what is actually going on within an organization, and support the story with accurate, timely data. Join us on our vision to End Month End, and help your organization Stop Chasing Numbers. Start Using them.

Our custom VoIP solution allows you to connect with your clients from any location around the globe. Say goodbye to high hardware expenses and the burden of multiple line rentals each month. Whether you are working from home or in the office, our cloud-based communication platform is always available, ensuring you stay connected at all times. In today's world, having a communication system that is both adaptable and easily accessible is crucial. As remote work continues to grow, traditional hardware becomes increasingly expensive and less effective compared to a VoIP system. No matter where you or your team members decide to work—be it at home or in the workplace—our innovative system offers not only flexibility but also a variety of communication options to engage with your clients effectively, enhancing your overall business operations. With this approach, you can streamline communication while ensuring that your team remains productive and responsive.

In the current market landscape, brand recognition plays a vital role in driving business expansion. Successfully operating within a B2B or B2C framework necessitates a robust inventory management system and a strong focus on delivering value to customers. To address the challenges of an efficient platform, WedgeCommerce offers a centralized commerce solution on Salesforce, featuring an attractive storefront and an impressive checkout experience. This powerful application integrates data warehousing with Customer Relationship Management, enabling the creation of self-service portals to efficiently manage inventory, track associated opportunities, execute personalized marketing initiatives, and gain a comprehensive 360-degree perspective to boost productivity through seamless interactions across the platform. By leveraging these capabilities, businesses can enhance their overall operational efficiency and customer satisfaction.

Communicate with your campaign members, leads, and contacts directly through Salesforce by sending emails effortlessly. Utilize an intuitive email Wizard to create, send, and schedule visually appealing emails without any need for HTML expertise. Overcome the typical email restrictions found in Salesforce by dispatching messages that exceed daily or batch limits. Monitor the effectiveness of your emails in real-time to inform future strategies, as you can track metrics such as opens, click-through rates, bounces, complaints, and unsubscribe rates. Craft individual emails for your contacts and leads instantly or plan them for later delivery, ensuring you are informed when your message has been opened or engaged with, allowing you to strategically decide on your next actions. Prioritize the authenticity of contacts on your email list before sending to minimize bounce rates by as much as 98% and enhance your email deliverability. Share marketing materials like PDFs, documents, and videos without any added complexity, and if needed, you can set expiration dates and times for any urgent content to ensure timely access. This comprehensive approach makes email marketing through Salesforce not only efficient but also effective in reaching your audience.

FieldAx: Field service software that provides a central solution for field service companies. With enterprise-level features, you can track your business from anywhere. FieldAx makes it easy to manage customer details and communication history. FieldAx will give you a complete view of all your customers, including insights into how to engage them and details about the deals they are involved in. This report must include a complete overview of any repair, maintenance, or installation that was done on the site by your technician. The work can be visually verified by your customer or supervisor. You can manage each invoice's payment details, including credit card and net banking. Enterprise edition users can configure an online gateway for Stripe, Authorized.net, and PayPal. FieldAx allows field technicians to report their travel time and time spent on the job using their device. It can also be included as a labor charge in an invoice.

We offer an extensive and distinctive array of telecom network services tailored to your specific needs. Effective communication, both with clients and internally, is a crucial component for achieving success. Real success is not just a dream but an attainable goal. Coztel excels in delivering top-notch domestic and international termination services to telecom providers around the globe. By providing high-quality direct connections with tier-one and direct carriers, Coztel enhances both profitability and overall value for your business. We ensure that SMS can be sent to you or your customers anywhere across the globe, supported by a robust telecommunications infrastructure. Our adaptable software can scale to manage phone numbers, sender selection, compliance, content, and responses seamlessly. Coztel’s hosted PBX platform is an all-encompassing business phone solution that enables you to accomplish more than what other providers can offer. By simplifying the complexities of traditional business phone systems, Coztel presents a better alternative for your communication needs, ensuring you can focus on growing your business effectively.

Leady identifies the corporate guests visiting your website and provides you with insightful reports. By leveraging this information, you can initiate targeted campaigns that focus on the most promising prospects. Discover who is prepared to make a purchase and facilitate timely, context-driven interactions. Leady transforms your anonymous site visitors into valuable business leads by providing comprehensive profiles of both companies and individuals. Picture having access to in-depth details about each visitor, including their company affiliation, the source of their visit, and their points of interest on your site. With this knowledge at your disposal, you can effectively engage potential customers who are keen on your offerings right when they are most receptive. Since only a limited percentage of visitors share their contact details, the Leady application empowers you to identify those you've engaged with, allowing you to follow up with them proactively. This strategic approach not only enhances your outreach but also increases the likelihood of converting visitors into loyal clients.

Plecto, a business performance platform, is ideal for mid-market companies and enterprises that need real-time information about their sales, marketing, and finance performance. It integrates all company data into adaptable dashboards that can be viewed on TV's, mobile devices, or desktops. Plecto can be used by all employees of a company, from the CEO to the management to the commercial staff. It allows them all to work from the same data and produce the same results.

entomo is an experience platform for people built for the digital workplace. entomo powers 30mn+ users and more than 30 million workplaces worldwide. It enables workforce experiences that transform engagement, performance, and talent development through hyper personalized insights and nudges. Fortune 500 companies and other large corporations are among the clients of entomo, as well as forward-thinking Governments that have undertaken transformational initiatives at an enterprise, industry, or national level. entomo has been voted a leader in G2's software marketplace across multiple categories. entomo was founded on the belief that the current way enterprises view talent development and performance is not appropriate for the new workplace. This is especially true when employees are expected to give their best every day. It should be a continuous process, tailored to each employee, and done every day.

SutiSign offers an economical, secure, and compliant online eSignature solution tailored to the requirements of various businesses, regardless of their size or industry. This innovative platform effortlessly connects with your website and other applications, enabling swift document uploads and signatures. With SutiSign's signature authentication service, users benefit from both image-based (static) and real-time (dynamic) verification of handwritten signatures, ensuring the authenticity of their identities. By analyzing unique features of a signature and comparing them to pre-registered templates, SutiSign employs an intelligent algorithm for accurate user verification. Additionally, SutiSign includes a fingerprint authentication feature that enhances the security of essential business transactions by confirming a user's identity through thorough fingerprint analysis. This method of authentication not only improves convenience but also empowers businesses to access sensitive information securely while safeguarding their data against unauthorized access. Overall, SutiSign exemplifies a modern approach to digital security, making it a vital tool for organizations striving to protect their operations.

MYOB Business is a robust cloud-driven software solution aimed at enhancing the financial and operational efficiency of small to medium-sized enterprises (SMEs). This platform encompasses an array of functionalities, such as invoicing, expense tracking, payroll management, inventory oversight, and compliance with tax regulations. Through its real-time financial reporting and intuitive dashboards, MYOB Business equips business owners with critical insights necessary for making well-informed choices. The software also facilitates smooth integrations with various banking systems, payment processors, and additional business applications, promoting automation and minimizing manual workloads. Renowned for its adaptability, MYOB Business is designed to support the evolving needs of expanding businesses by offering versatile pricing structures and customizable options tailored to different sectors. Moreover, its user-friendly interface ensures that even those with limited accounting experience can navigate the software with ease.

Event managers can use eShow's complete line of event management tools to manage any size event. Founded in 1996, eShow helped thousands of event managers and staff worldwide. Our business model is simple. eShow helps clients build relationships and long-term success stories through excellent products and services. Choosing the eShow products that best suit your needs will give you a powerful engine that no other supplier can match. eShow has been providing solutions for every stage of a successful event for over 20 years. Our products include Registration Management and Virtual Event Management. eShow is the official event solution provider for ASAE and Association Forum.

Tools that make it easy for your shop's estimators to process RFQs in minutes, not days will empower them. Your customers will love the modern experience. They can drag-and-drop CAD files to see pricing and place orders 24/7 online. DigiFabster is easy to use, quick to implement, and flexible enough to fit your business processes. We wanted to change the way shop software was used. Our browser-based quoting system is instant-on and does not require any installation or maintenance by your staff. Our support staff is available 24/7 to help you with any number of machines, whether you have one or 100. Our goal is to make it easy and quick to automate RFQs and grow your business. We know that not all businesses want and need an automated e-commerce solution. DigiFabster offers four configurations: instant pricing, manual review, manual pricing, price threshold, and TBD mode.

Accelerate your daily tasks and workflows across various software platforms with greater efficiency and effectiveness. With a single interface, you can consolidate everything that is important to you, optimizing your business processes seamlessly. There's no need to overhaul your current software systems, as UnifiedVU operates alongside them in real-time without retaining any data on our servers. Customer information from your marketing, sales, finance, projects, and support departments is integrated into one cohesive view, enabling actionable insights that empower you to concentrate on enhancing revenues and efficiently managing expenses, instead of wasting valuable time gathering reports from disparate systems and teams. Previously, the emphasis was on exporting data to CRM systems, which inadvertently restricted access to enriched data for non-licensed users—an approach we consider detrimental to business growth. UnifiedVU allows for the sensible sharing of data snippets and relevant functionalities across your organization, fostering collaboration and efficiency. By breaking down barriers to information access, we improve decision-making processes and drive innovation within your team.

To design and execute an exceptional marketing automation campaign, it is essential to focus on features that ensure a seamless customer journey, facilitate convenient lead generation, simplify lead management, and ultimately convert leads into satisfied customers. Elevate your marketing efforts and streamline repetitive tasks by mastering marketing automation with Aritic PinPoint, which is supported by our dedicated team of marketing and sales professionals available around the clock. By utilizing Aritic's marketing automation software, you can enhance your marketing strategy through the creation of distinctive automated workflows that engage users across various online platforms, transforming leads into loyal customers. With the support of bi-directional native CRM integration technology, fully leverage the capabilities of an effective marketing automation system to build relationships more swiftly with prospects, leads, and customers alike. Moreover, gain valuable insights by accessing and utilizing detailed performance data through Aritic's comprehensive marketing automation tools, allowing you to continuously refine your strategies and improve results. Investing in these tools not only enhances efficiency but also fosters a deeper understanding of your audience's behavior and preferences.

Ada is the omnichannel AI platform transforming customer service. Built to automate, scale, and elevate the customer experience, Ada’s generative AI agents deliver always-on, multilingual support across voice, messaging, and email, resolving up to 83% of inquiries instantly. Trusted by global brands like Square, Pinterest, Canva, and monday.com, Ada has powered over 5.5 billion customer interactions since 2016. With Ada, organizations can eliminate long wait times through AI Voice, which provides natural, fast, and frustration-free phone support - no IVR menus required. AI Messaging powers personalized service across social, web, mobile, and SMS, while AI Email transforms inboxes by resolving 70% of customer emails automatically. Designed for enterprise use, Ada combines automation and intelligence with unmatched control, transparency, and security. The platform is HIPAA, SOC 2, and GDPR compliant, ensuring sensitive data is protected at every level. Through Ada Playbooks, businesses can automate complex SOP workflows - like refunds or trial extensions - with precision. Measure ROI with built-in analytics tracking CSAT, NPS, automation rates, and other KPIs that matter most. With robust APIs and out-of-the-box integrations, Ada fits seamlessly into any tech stack. Discover how Ada reduces costs, scales customer service, and delivers faster, higher-quality support - without compromising brand voice or experience.

Connect TCM is a purpose-built call center solution that has evolved over a quarter of a century within the telecom sector. This software seamlessly integrates with either traditional phone systems or VOIP telephony, depending on compatibility, enabling click-to-dial features. It efficiently handles numerous telemarketing initiatives and generates insightful reports instantly, drawing from responses to specific campaign surveys. The platform also facilitates email fulfillment, leads, and appointment scheduling directly from within the interface, allowing agents to concentrate fully on their calls. Designed to enhance the efficiency of any telesales or telemarketing team, as well as internal departments seeking better organization and productivity, this technology stands out in lead generation. Its exceptional transparency and reporting capabilities help maximize outcomes in phone-driven sales and marketing efforts. Moreover, this web-based solution operates on a prioritized calling list tied to campaign questionnaires, ensuring that agents are equipped with relevant data tailored for each campaign. With its comprehensive features, Connect TCM is a valuable asset for organizations striving to improve their call center operations and achieve superior results.

Playvox provides modern businesses and BPOs the most comprehensive, collaborative, and insightful agent optimization suite. It includes Quality Assurance, Performance Management Software, Coaching, Learning, and Agent Motivation Software. Our centralized and automated solutions integrate with your existing platforms, empowering agents, team leaders and QA analysts with the tools and real time intelligence required to improve customer experience and generate revenue within hours. Playvox believes that great customer experiences begin with people.

Relay Network introduces the Business Feed Platform, an entirely new way for organizations to connect with customers through personalized, secure, and interactive feeds. Unlike traditional outreach tools such as email or portals, Relay’s feed format mirrors the usability and engagement of social media, delivering the right information at the right moment. Businesses initiate these personalized experiences with SMS invitations that guide users to their private feeds—no app downloads or credentials needed. Inside the feed, customers can access rich multimedia, complete forms, sign documents, or chat directly with businesses, all from one seamless interface. Relay’s compliance with HIPAA, SOC 2, TCPA, and HITRUST ensures enterprise-grade privacy and trust across industries. The platform empowers sectors like banking, healthcare, and membership associations to onboard new users, boost renewals, and drive participation in digital programs. Case studies highlight dramatic results, including 10x higher engagement than email and up to 46% increases in account funding. With its mix of personalization, automation, and security, Relay is reshaping how organizations build lasting, results-driven customer relationships.

Artificial intelligence has the capability to uncover sales opportunities that might typically be missed, thereby boosting overall sales throughout the organization. By implementing a tailored weekly strategy, it provides insights on which products and services to promote and to whom they should be offered. Leverage AI to discover, take ownership of, and finalize deals before they become widely known. Advanced AI and machine learning tools can detect patterns and forecast potential opportunities, identifying leads that even the most skilled sales professionals might overlook. Gain comprehensive insights into account-level transactions, total revenue by individual SKUs, and trending products or services, all consolidated in a single platform. This allows for targeted weekly outreach focused on the most relevant contacts. Additionally, the predictive lead scoring system identifies buying signals, ensuring that every sales representative engages with their most promising prospects effectively. Ultimately, utilizing AI not only streamlines the sales process but also enhances the likelihood of closing deals successfully.

Your field data will be available faster, richer, and without errors. DoForms data collection app can be used on any device, including smartphones, tablets, laptops, and desktops. It is ready to empower your entire team anytime, anywhere. You can distribute forms, updates, and other task-critical information to as much users as you want. They can be reached across devices in almost real-time. In seconds, turn your data into insights. DoForms makes it easy to create reports in a few clicks. You can also automate the whole process with scheduled reporting. Flexible mobile data collection solutions are available from doForms for all industries. The doForms healthcare-specific mobile solution, combined with our organization-specific system management portal, provide a safe method for collecting patient data and a powerful way to view and manage it. doForms uses the most recent technologies for Data Encryption and Multifactor Authentication to ensure the highest level of security.

Annex Cloud offers enterprise-ready loyalty solutions that meet ever-changing consumer expectations. Loyalty Experience Platform is a combination of best-in-class loyalty program management capabilities and powerful engagement modules. It allows you to seamlessly connect, engage, and grow your customer relations at scale using loyalty SaaS solutions. Engaging experiences can be created to build loyalty and advocate; your brand will always be top of mind. Customers will respond to you in a humane way. You can encourage behaviors, personalize messages, and gamify your interactions. Loyalty Experience Platform allows you to track, ingest, and deliver messages at every touchpoint of your customers' journey. All the components that you need to create memorable customer experiences. We cover everything from social media integrations to SMS, email, and print.

Alooma provides data teams with the ability to monitor and manage their data effectively. It consolidates information from disparate data silos into BigQuery instantly, allowing for real-time data integration. Users can set up data flows in just a few minutes, or opt to customize, enhance, and transform their data on-the-fly prior to it reaching the data warehouse. With Alooma, no event is ever lost thanks to its integrated safety features that facilitate straightforward error management without interrupting the pipeline. Whether dealing with a few data sources or a multitude, Alooma's flexible architecture adapts to meet your requirements seamlessly. This capability ensures that organizations can efficiently handle their data demands regardless of scale or complexity.

Enhance decision-making in supply chain operations by creating a digital twin of your physical supply chains that offers comprehensive visibility, sophisticated analytics, real-time alert management, and enhanced collaboration between teams. A well-functioning supply chain is crucial for driving business efficiency, agility, and informed decision-making. By leveraging centralized data, organizations can effectively implement a digital framework that interlinks every component of their supply chain. Utilizing Smart Control Towers, businesses can achieve full visibility throughout their supply chains, thereby strengthening resilience, addressing exceptions, and adapting to unexpected challenges. Furthermore, AI-driven optimization and simulation can significantly boost supply network efficiency through superior inventory management and refined demand forecasting. By continuously innovating and refining every aspect, the supply chain can be streamlined to consistently meet and surpass customer expectations, ensuring long-term success. This approach not only promotes operational excellence but also fosters a culture of adaptability within the organization.

Analyzing customer phone calls is crucial for increasing revenue and minimizing expenses. Infinity equips businesses with the tools to enhance sales, refine operational workflows, and make the most of their marketing budgets. As a cloud-based call intelligence solution, Infinity serves as a key component of the technology ecosystem for marketing, sales, and contact center operations. The platform's advanced call tracking capabilities are essential in gauging the genuine sentiment expressed during customer interactions. By grasping the underlying context and emotions of these calls, you can significantly elevate the results of your customer engagement efforts. Infinity meticulously connects user journeys, granting comprehensive insights into the factors that drive awareness, engagement, and conversion, thus optimizing your marketing investments and allowing you to concentrate on what is most important. Furthermore, it provides profound data insights that facilitate smarter sales strategies, empowering businesses to stay ahead of the game by understanding the context of conversations, which ultimately leads to faster and more substantial deal closures. By leveraging these insights, organizations can create more meaningful connections with their customers, fostering long-term loyalty and satisfaction.