Sabienzia Description
Sabienzia revolutionizes telephony by transforming it into intelligent communication, enabling businesses to make data-driven decisions based on metrics, context, and meaning, all while streamlining workflows through automation. With over ten years of experience in offering cloud telephony solutions, Sabienzia enhances customer service for established firms in the travel, automotive, and e-commerce industries around the globe, utilizing a completely GDPR-compliant infrastructure that is entirely hosted in Europe, ensuring the highest level of PCI security. In just a few minutes, you can establish a fully customizable cloud-based customer service system to effectively engage with your international audience. Our goal is to create a centralized platform that empowers your users to deliver a more personalized, meaningful, and empathetic experience to customers from any location. You can initiate the cloud contact center solution for your business in just one minute without any installations required. By leveraging the appropriate channels and metrics, you can maintain a closer connection with your customers, remote agents, and employees, fostering a more collaborative environment. This seamless integration allows for improved communication and service efficiency, ultimately leading to enhanced customer satisfaction.
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Sabienzia Features and Options
Cloud PBX Provider
Telephony Software
Sabienzia User Reviews
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Reliable and well-thought-of platform Date: Nov 23 2021
Summary: For agents, managers and operators the system provides all necessary tools to perform and monitor all necessary customer services activities.
Positive: No installations, voice quality simply excellent, working as remote agent you can set your different status in case you are not talking.
Many, many futures included that don't require programming or configuration by specialized IT teams. With check boxes and drop downs you configure all you need. Very good design.
Keen to test the video functionality available.Negative: Nothing that I can think of. Probably because all what we need for customer service is available.
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