SPLICE Dialog Suite Reviews

SPLICE Dialog Suite Description

SPLICE Software supports businesses in creating engaging, effective communication programs that seamlessly integrate with existing workflows. SPLICE's patent-pending Dialog Suite™, which manages all customer opt-ins, ensures that all communications are legal compliant. SPLICE's automated communication can improve efficiency in any use case, and can be used for both inbound and external messaging. You can also see the impact quality communication can have on your business with our award-winning analytics tools.

SPLICE Dialog Suite Alternatives

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SlickText

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Infobip

With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is a global leader in omnichannel communication. We make it our business to simplify how brands connect with, engage and delight their customers at global scale. Our programmable communications platform delivers a suite of tools for advanced customer engagement and support, plus security and authentication. We make this available to you across the widest range of communication channels possible. THE INFOBIP ADVANTAGE (1) Personalized omnichannel customer connections Achieve deeper customer engagement across the widest selection of local and global channels, including: SMS, RCS, WhatsApp, voice, video, email and the most popular chat apps. (2) Global reach, local presence Our 60+ offices around the world allow us to react faster. We provide 24/7 customer support, technical solutions in-line with needs and local requirements — based on proven best practices. (3) Full stack customer engagement Deliver better outcomes for your business by enhancing your communications with fully integrated contact center, marketing automation, and chatbot building solutions informed by our customer data platform.

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NICE CXone

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NICE CXone is a SaaS-based contact centre software that empowers organizations by improving the quality of leads, and reducing client interaction costs. NICE CXone is robust and scaleable. It is built on multi-channel ACD and speech enabled IVR. This allows contact centers to process inbound support requests. Agents can connect seamlessly with customers via multiple channels, including email, voicemail, voicemail, social networks, chat, and voicemail. NICE CXone's key features include predictive dialers, CRM integrations, customer feedback, quality management, workforce optimization and disaster recovery, network connectivity, reporting and analytics, and predictive dialers.

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Pricing

Pricing Information:

Annual contract based on monthly volume with initial setup cost based on number of use cases / workflows.

Integrations

API:

Yes, SPLICE Dialog Suite has an API

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Reviews

Total

ease

features

design

support

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Company Details

Company:

SPLICE Software

Year Founded:

2006

Headquarters:

Canada

Website:

www.splicesoftware.com

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Media

Product Details

Platforms

SaaS

Type of Training

Documentation

Live Online

Webinars

In Person

Customer Support

Phone Support

24/7 Live Support

SPLICE Dialog Suite Features and Options

Customer Communications Management Software

Batch Communications

Chat / Messaging

Content Management

Email Distribution

Interactive Content

Multi-Channel Communications

On-Demand Communications

Personalization

Print Management

Template Management

Video Content

SMS Survey Software

Alerts / Notifications

Analytics / Reporting

Audience Targeting

Campaign Management

Contact Management

Customizable Templates

Keyword Tracking

MMS

Mass Texting

Message Personalization

Scheduled Messaging

Survey Builder

Template Management

Call Center Software

Blended Call Center

Call Logging

Call Recording

Call Scripting

Campaign Management

Database

Escalation Management

IVR / Voice Recognition

Inbound Call Center

Manual Dialer

Outbound Call Center

Predictive Dialer

Progressive Dialer

Queue Management

Real-time Chat

Reporting/Analytics

SMS Marketing Software

2-Way Messaging

Artificial Intelligence

Contact Management

MMS

Mass Texting

Message Personalization

Mobile Coupons

Mobile Keywords

Polls / Voting

Reporting/Analytics

Scheduled Messaging

Shortcodes

Text-to-Win

Consent Management Platforms

Additional Users / Permissions

Automatic Cookie-Blocking

CCPA Compliance

CMS Integration

Cookie Crawling

Design/Branding Customization

Fingerprinting

GDPR Compliance

IAB Compliance

Reporting / Analytics

Responsive Design

Subdomains Compatibility

Tag Manager Integration

Whitelabel Solution

Survey Software

Custom Survey URLs

Data Analysis Tools

Email Marketing

Mobile Survey

Offline Response Collection

Paper Survey

Question Branching

Question Library

Site Intercept Survey

Skip Logic

Supports Audio / Images / Video

IVR Software

Call Center

Call Logging

Call Recording

Call Routing

Multiple Scripts

Phone Key Input

Survey Management

Text to Speech

Voice Customization

Voice Mail

Telephony Software

Auto-Dialer

Call Center Management

Call Monitoring

Contact Management

IVR / Voice Recognition

Inbound Reporting

Outbound Reporting

Predictive Dialer

Telemarketing Management

VoIP

Voice & Data Integration

Business Text Messaging Platform

SPLICE Dialog Suite User Reviews

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