Birdeye
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Birdeye is the top-rated reputation, social media, and customer experience platform for local brands and multi-location businesses. Over 150,000 businesses leverage Birdeye’s AI-powered platform to get found online, improve online reputation, streamline social publishing, connect through digital channels, and deliver a wowing customer experience.
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Podium
Podium is a comprehensive AI-driven platform designed to streamline lead management and customer communication for businesses, currently serving more than 100,000 customers. Its flagship feature, the AI Employee, guarantees round-the-clock engagement with leads, enabling faster responses that translate into higher conversion rates and increased sales. Businesses benefit from a unified dashboard that merges calls, texts, payment requests, and bulk messaging to nurture prospects and drive repeat business effectively. Podium’s intelligent automation handles customer inquiries seamlessly across all communication platforms, ensuring consistent and accurate messaging. The company has gained industry acclaim, appearing on Forbes’ Next Billion Dollar Startups, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies lists. Founded in 2014 and headquartered in Lehi, Utah, Podium enjoys backing from top investors such as Accel, Summit Partners, GV, and Y Combinator. Its platform empowers businesses to build lasting customer relationships through efficient, AI-enhanced communication. Podium continues to innovate, helping companies scale their lead conversion efforts globally.
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Bloom Intelligence
Bloom is an innovative software as a service platform designed for WiFi marketing and customer analytics, specifically tailored for restaurants and retail businesses. This solution simplifies the process of automated WiFi marketing, allowing businesses to effortlessly gather comprehensive customer profiles for targeted and personalized marketing efforts, even when customers do not connect to the WiFi. By leveraging this technology, establishments can enhance their online ratings, pinpoint customers at risk of leaving, develop loyalty initiatives, and initiate automated email marketing campaigns. Additionally, Bloom provides in-depth ROI reports for each marketing campaign, ensuring transparency and effectiveness. With premium customer support and training in WiFi marketing, businesses can monitor the success of their campaigns, tracking individual customers as they return, their purchases, and the feedback they've left on platforms like Google and Facebook, as well as through direct surveys. Utilizing advanced machine learning techniques, this platform helps businesses reconnect with lost customers and boosts their overall visit frequency. Moreover, it streamlines the process of generating online reviews on social media platforms, enhancing the business's online presence and reputation. Ultimately, Bloom offers a comprehensive solution for businesses looking to optimize their marketing strategies and customer engagement efforts.
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MyWiFi Networks
Offer and oversee WiFi marketing solutions tailored for local enterprises. Enhance guest WiFi experiences using your customized white label platform. Assist physical retail spaces in gathering social data, assessing visitor metrics, and streamlining loyalty marketing through guest WiFi. By leveraging email campaigns and social media advertisements, WiFi marketing empowers you to increase sales across all product offerings. Support local businesses in amassing guest information and executing loyalty marketing strategies. Introduce new recurring revenue opportunities within established managed guest WiFi networks. Integrate WiFi marketing into your software packages and comprehensive service offerings. Promote WiFi marketing to Internet subscribers to boost revenue streams. Enjoy a lightweight and adaptable API that seamlessly integrates with various software platforms. Drive additional income through an integrated Ad Server designed for banners and video content. Capitalize on your client's guest WiFi and oversee all customer interactions while maintaining your brand identity, logo, and domains. This multifaceted approach not only enhances customer engagement but also solidifies your position as an essential partner in the local business landscape.
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