SMARTCRM Description
SMARTCRM has been focusing on customer relationship management for over 30 years. Our team has more than 500 years of combined experience and can rely on our absolute knowledge. Our work has resulted in a CRM tool that is designed for professionals. Are you looking to build a CRM? But not a pre-made system. You want one that suits your needs? Customer care is important to you. Direct contact with the software manufacturer is best. What about a CRM solution that is based on the modular principle of design? A CRM specialist for the D–A-CH region (Germany Austria, Switzerland), who has close to 30 years experience in the German CRM market. You get not only software, but also a wide range of services.
SMARTCRM Alternatives
Userlike
Userlike is the leading software for customer messaging and support automation in Germany. The heart of this solution is the Message Center - a central inbox for all messaging channels such as website chat, WhatsApp, Facebook Messenger and more. From here, all messages can be processed with professional features such as message templates, live translations and file sharing.
Userlike has a powerful website messenger that companies can integrate into their website. The live chat tool lets your customers choose to either have a conversation at that moment or continue it at a later time - just like their favorite messaging apps.
For complex inquiries or product demos, the software gives agents the ability to switch from a chat to a browser-based video call with one click, which also allows for screen sharing. That way, companies can personally guide website visitors throughout the entire buyer journey and strengthen the customer relationship.
Self learning chatbots with GTP-4 integration, smart FAQ pages and dynamic contact forms can be integrated via Userlikes AI Automation Hub to automate your customer support.
The software is developed and hosted in Germany, making Userlike a GDPR-compliant customer communication solution
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Questback
A survey platform that combines 20 years of experience to help you make better decisions. Your customers' and employees' insights can make your company smarter. Annual engagement surveys, talent management with more. NPS-tracker, sales pulse and customer journey are tools that can help you develop your product or team. Access to panels, templates and the knowledge to make your market speak. Create beautiful surveys that are consistent with your brand. There are more than 35 tested and ready-made templates. You can choose from a variety of question types. You can distribute your survey via email or QR-code, link, SMS, or link. Our API allows you to trigger sendouts from other systems. Our proven methods ensure a high response rate. You can customize the way you present your data, and export it to excel, ppt or another format. To turn insight into action, share live reports with colleagues. You can either use our default reports or create your own custom reports.
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Senegal Software
CRM, finance, workforce management software and many other areas. You can manage every aspect of your company. Select the modules that you need to save time and money.
Staffing simplified
Our founders have over 20 years experience in the staffing industry. They built and rebuilt an internal platform to help their team work smarter and not harder during that time. One day, a competitor saw the platform our founders had built. She stated that every company in the industry was trying to solve the same problems as their internal platform. She suggested that everyone should have access to their platform.
Senegal Software was founded in 2016.
The result is a modular platform that allows you to run your business from anywhere on any device.
Our software today helps clients save time, money, and increase productivity. We don't stop there. Our team continues to work with clients to find new ways for automating and simplifying staffing.
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Grassfish
Grassfish was founded in Vienna in 2005 by Roland Grassberger with the vision to support the digital transformation of retail. A few years later Grassfish became the leading Digital Signage platform company in the DACH-region. At the same time in Sweden, Vertiseit grew from a retail tech start-up to a leading Digital In-store company in the Nordics.
Grassfish has 100+ employees in Austria, Germany, Sweden and the UK. Our customers can be found throughout multiple industries and include brands such as BMW, Porsche, O2 Telefonica, Commerzbank, Lufthansa, Skistar, Lindex, J.Lindeberg, SPAR and DHL.
Why choose us as your Grassfish partner?
With us on board, you’ve got a partner with a dedicated commercial and business focus, a cross-disciplinary execution setup and more than 20 years of experience. In short, we excel in everything from management consulting and implementation to operations and digital marketing.
Our team of 350+ skilled consultants, designers, developers and likeminded are excited to take on your next project, challenge your assumptions and elevate your results.
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Pricing
Pricing Information:
Contact SMARTCRM for pricing details.
Integrations
Company Details
Company:
SMARTCRM
Year Founded:
1992
Headquarters:
Germany
Website:
smartcrm.gmbh/en/
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Product Details
Platforms
SaaS
iPhone
iPad
SMARTCRM Features and Options
CRM Software
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
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