Ryse Description
Finally, a user-friendly, industry-specific CRM. Ryse allows businesses to track every customer touch-point, from social media channels and call centers to measure customer buying behavior and provide insights on customer needs. Get a complete picture of your customers, including their purchasing patterns, interactions with support, fulfillment, orders delivery statuses, and other activities. Ryse can be used by sales teams, call centers, retail environments, and integrate with other systems. No matter where your customers may be, we have you covered. Each customer interaction is neatly compiled into an easy-to-read timeline. You can get a complete view of all activities without spending hours manually entering data. You can create custom fields and segment customers as you wish.
Ryse Alternatives
Inline CRM
Inline Data Systems, a B2B company, is exclusively used for vehicle service contract fulfillment. It specializes in deep insight, key integrations and a multi-tiered marketing platform. Inline CRM for Vehicle Service Contract Sales is a powerful tool that gives you a complete view on your marketing efforts and customer interactions throughout your company. We provide the insights and information you need to make your call center a profit-center.
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Thunderhead ONE Engagement Hub
ONE is a layer of technology that unifies all interactions and organizational silos and learns, understands, and orchestrates customer conversations. ONE can monitor customer activity across all channels and touchpoints - digital, call center, in-store - to create an omnichannel view. Customer-driven journeys are key to providing personalized experiences and long-lasting customer engagement. ONE unifies customer journeys across all channels and touchpoints, harnessing intent to create value with every interaction. Elegant, real-time visualizations give you a complete view of customer journeys. ONE's AI-powered analytics gives you deep, relevant, and timely insights by listening across all customer touchpoints. This allows you to listen better and understand more to make informed decisions. ONE was built from the ground up to be a unifying layer that connects disparate systems and silos.
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CoreInteract by Altigen
Engage customers throughout the entire journey via voice and digital channels (chats, email SMS, email and social media). Integrate business communications with business system, giving valuable information to employees at every customer touchpoint. CoreInteract's drag-and-drop design makes it easy to manage workgroups and routing rules that meet your business needs. You can set the priority and order of which workgroups will receive customer inquiries. CoreInteract lets you manage your interactions in Teams natively without the need for a separate desktop software or application. Your team members can easily distinguish between customer calls and internal calls by clearly marking workgroup calls. CoreInteract can retrieve a Dynamics 365 customer record for each answered call. This gives you more control over your customer information and allows you to call a customer directly within Dynamics 365.
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BlueVenn
Customer Data Platform and Omnichannel Marketing hub. Unify all customer interactions across all channels and devices. Deliver personalized, omnichannel experiences that increase customer satisfaction and lifetime value. BlueVenn combines customer data management, compliance, and customer journey orchestration platforms with analytics and machine-learning to deliver highly targeted personalized engagements. Our unique drag-and-drop customer analytics, segmentation, and predictive tools put customer insight at your fingertips. The omnichannel customer journey builder personalizes each customer touchpoint online and offline.
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Pricing
Free Version:
Yes
Free Trial:
Yes
Integrations
No Integrations at this time
Company Details
Company:
Illuminate Software Solutions
Year Founded:
2017
Headquarters:
United Arab Emirates
Website:
www.illuminate.ae
Media
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Product Details
Platforms
SaaS
Mac
Windows
Android
iPhone
iPad
Type of Training
Webinars
Live Online
In Person
Customer Support
Online
Phone Support
Ryse Features and Options
CRM Software
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
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