Alternatives to RingBell

Hostaway is a unique vacation rental system that integrates with multiple channels and offers support. Hostaway is easy to use and offers property managers the flexibility of the most sophisticated solutions. The dashboard and mobile application allow users to manage all aspects of their marketing, sales and accounting. Hostaway users are premium partners in channels like VRBO, Booking.com and Airbnb. They can also manage advanced setups and have the control and peace-of-mind that only Hostaway users have. Hostaway software was designed for teams. It makes it easy to train staff, improve business and keep them happy. Hostaway offers a booking engine, WordPress website, and both marketing tools and sales tools to manage your valuable direct bookings. Hostaway offers a number of industry-leading PMS and Channel managers, as well as more than 40 integrated software vendors on o

The GuestAssist App makes it easy to have another staff member, but without the additional costs. Guests can easily find all the information they need prior to and during their stay. This reduces the number of phone calls. You can view your account balances online and make instant credit card payments. Get directions to your property. Access information about your property, including local services and amenities. Keep up-to-date about the weather so you can plan your activities. You can get Wi-Fi login information without having to ask at the office. Add-ons such as breakfast or a picnic hamper can be purchased. Access useful information such as local services and amenities.

After check-out, guests can leave feedback to the group. This gives all staff a transparent view about their stay. Guests can send a welcome message, thank-you message, and a WiFi username/password via guest whatsapp. Guests can now use their WhatsApp to contact the staff and management with any queries or concerns. This allows staff to perform service repair while the guest is still at their hotel. This ensures that there are no negative reviews in the online review. Customer delight is only possible when you have a clear view of your customer and their needs. To create a shared view of your guest, you and your team will join an internal chat group. You will be able to see all guest preferences in the chat group, even before the guest checks in. You can now complete the pre-checkin before the guest arrives. Guests can simply walk in, receive their key, and then head to the room. There are no waiting times, no queues, and no wait times.

RueBaRue Guest Communication Platform helps vacation rental managers optimize operations, increase revenue and provide guests with the best experience using SMS/text automation, guest messaging via text, digital guestbooks, local area guides, surveys, Google business reviews, and more. With RueBaRue, vacation rental property managers can:

Your guests will be able to access all hotel services from anywhere they are. With just a few clicks, they can place orders, make reservations, book hotels, send requests, and view their pending bills. You can meet even the most difficult visitor's needs in a fraction of the time. You can receive and manage guest's real-time requests. They will be directed directly to the right people in your staff. Track orders, reservations, bookings and clientele. Get valuable feedback about your services and collect it. Respond to every challenge and develop engagement strategies. To track guests' exact location and monitor the progress of internal tasks, embed tiny Estimote beacons inside your hotel. Send push notifications to guest's smartwatch or smartphone to automatically welcome them and inform them of special offers or events.

Ensure that guest communications are available 24 hours a day. You can send and receive messages to hotel visitors using a plug-in called live chat. You can answer guest questions at any hour of the day or night with messaging automation. All messaging apps can be merged into one inbox (email, SMS, Facebook Messenger, WhatsApp, and email). You can respond immediately to guest inquiries, delegate to other team members, and keep track of conversations. Give the information guests require for each phase of their stay. This is a great tool for cross-selling. Segment & manage guest profiles. Based on group size, arrival dates and other metrics, you can schedule personalized messages and promotions for your guests. Reach the right guest at exactly the right moment. Get PMS connectivity. Create a personalized and targeted guest experience that is messaging-first. Instantly connect with your guests via their preferred messaging app.

Mass texting is a great way to reach employees and customers. Not all texting software is created equal. Trumpia is a unique tool that automates tasks and targets messages to take your business beyond spammy text blasts. You can automatically deliver the right message to your audience. Our platform is cloud-based, and provides a user interface that is friendly with a variety of tools for end-users. Trumpia allows you to automatically send targeted messages to the right person at the right time. Automate your operations with automated text messaging that is both rule-based and response-based. This will reduce human error and streamline your workflow. You can send and receive messages with your existing phone number without having to reveal your personal number. Trumpia gives you the best ROI for your employees and customers throughout their entire lifecycle. You can cater to your subscribers' preferences and reach 100% of your audience.

GuestService is a standalone product that allows for end-to-end guest engagement. The online portals allow you to take new orders and manage guest inquiries. You can provide service to your guests from any area of the internet, mobile, kiosk, lobby, or kiosk. You can satisfy your customers, increase customer loyalty, and increase your revenue with one product. GuestService makes sure that your guests receive the best service possible. They can send their requests, place orders, and track their status via the mobile. Your guest will be able to find out about your hotels, services, and other nearby places. They can also use the digital concierge service. There is no additional setup fee. Select your package and you can instantly get started using it. Our online chat team is available to assist you during the setup phase.

Check-in and checkout are easy using the interactive Tape Chart. Flexible folio control, customized and automated letters, manage bookings. Full range of back office reports, including Occupancy and Bookings, Revenue, Batch, and many others. EMV Payment Gateway - Latest POS Hardware. Automated Authorizations Swipe/Tap/Dip wireless and ethernet devices. To automate your property, leave the Kiosk unattended. Use industry APIs to create your own Booking Engine. Our Concierge and Request System includes APIs and Webhooks to allow staff and guests to communicate. APIs allow you to make your property as flexible as possible, from pre-arrival to in house guests. Two-way seamless integration to all GDSs and major OTAs. This includes multiple rates, availability, bookings, and bookings.

Our chat-based concierge can triple your customer service response times. It automatically routes requests and makes reservations for immediate fulfillment, leaving your support team free to handle more complex requests. Personal conversations on multiple channels will help you build relationships with your guests during and after their stay. You have full control over all areas of your property. This allows you to easily access and manage micro and macrosystems from one location. We assist your team to quickly adapt to the new system with on-site tutorials and informative onboarding walks.

Vamoos is an app for hotels, villas, and travel agencies. From the moment guests book, to the time they leave, you can connect with them and give them all the information they need. It offers over 25 features that will help you create the best guest experiences. These include 24/7 messaging, beautiful imagery and daily itineraries. A countdown timer, offline accessibility, points-of-interest, push notifications, interactive maps, and fully booked services. Enjoy 50% higher rebooking rates, and greater customer loyalty Provide a memorable customer experience that guests and travellers will love. Vamoos Connect is our latest innovation. Vamoos Connect is a revolutionary tool for the hospitality and travel industry. It can be used by hotels, villas, and travel companies.

Only platform that combines messaging and concierge. This allows for contactless communication and trip planning, to create exceptional customer experiences. Engage with guests via their preferred channel or app such as WhatsApp, WeChat and FB Messenger, LINE SMS, LINE, SMS, and more. You can manage conversations in your hotel easily and let your guest communicate in more than 100 languages. Your own app allows for rich messaging at all stages of your guest's stay, from pre-arrival through post-stay. Allow guests to have a completely contactless guest experience. This includes contactless check-in & check-out, digital mobile key and guest folio.

Modern Hoteliers will find refreshingly simple reviews, guest engagement and a messaging solution. Next Generation Reputation Management. You can influence your customer's booking decisions by using cutting-edge reputation management. Get new reviews, collect feedback and improve your online scores. Analyze reviews, display your best reviews on your website with the review widget, and respond automatically to your guests' reviews. Comprehensive Review Responses. You can stand out and inspire confidence in travelers by providing personalized, hand-crafted responses to their online reviews. Guest Messaging Platform. With SMS and WhatsApp, you can connect with your customers at every stage of their journey. Multi-channel communication platform that allows for personalized guest experiences, operational excellence, increased revenue, and a simple interface. Fully Automated Chatbot. AI-powered webchat increases direct bookings Travel shoppers who book through an OTA can save up to 60%

Room service on your guests' phones. Features a booking and rental system, inventory management, upselling and analytics. Chat with guests in or out of the hotel using GuestBell. Upgrade your paper brochures and make them digital with GuestBell. Instantly share updates and special offers without the limitations of printed material. GuestBell provides individual order reviews to help you identify and resolve problems before they become negative OTA ratings. Post a beautiful flyer on the walls of the rooms, in the common areas or the front desk. The QR code is scanned by guests and they can start ordering immediately. Send automatically when a guest is added to system. Integration allows us to get user contact information from your PMS.

Automate guest email and SMS marketing communications for guests to stay connected throughout their guest journey. You can personalize every communication, regardless of whether it is triggered at check-in/out, or as part of an automated campaign. Offer personalized content and offers. Each guest message is customized to the guest's specific needs, history, and stay. This creates both service and revenue opportunities. You can quickly create offer templates with your branding using a simple drag-and-drop interface. Your messages will be optimized for mobile and desktop viewing. An intuitive cloud-based PMS that allows guests to connect with you on a personal level to increase revenue and occupancy, manage inventory, reduce costs, increase brand loyalty, and improve guest satisfaction.

GuestTraction is the market leader for guest engagement. A suite of online services that will help your property engage with guests. These services can be provided to a variety of property types, from large hotels chains to individual motels. These products are simple to use, powerful, customizable, and designed to fit your business. Learn why GuestTraction is loved by clients around the globe and how we can add value to your business. We know that technology solutions are not for everyone. We take a measured approach to finding the right product for you. This means you won't be paying for unnecessary bells and whistles that will not be of any benefit to your business. It is important to be able to call a human being in an ever-changing world. We are proud of our high-quality customer support. You will not feel like a number, but rather a friend.

ICIboT can be used as a standalone product to manage guest engagement from beginning to end. The online guest service portals allow you to take new orders and manage guest inquiries. You can serve your guests in any area, such as the lobby and kiosks, by using real-time, multilingual, and multi-platform technology. You can satisfy your customers, increase customer loyalty, and increase your revenues with one product. ICIboT increases hotel revenue and improves guest satisfaction. ICI promotes your hotel on guests' phones during the pre-stay, post-stay and post-stay periods. It also sells your services and acts as a new sales platform that allows guests to choose your hotel. ICI's multi-platform support will help you increase your repeat guests and your revenue. We integrate with your PMS/CRM, ERP, and Analytics systems to ensure guest satisfaction. Please contact us to learn more about our new guest expertise program.

All these features are integrated into one powerful app for private, secure communication. The Status crypto wallet allows you to securely send, store, and receive cryptocurrencies such as ERC20 tokens and ERC721 tokens. Only you have the keys to your funds. Status' intuitive design protects your funds and you from hackers. Status protects your messages from hackers by using an open-source, peer to-peer protocol and end-to–end encryption. Status keeps your private messages secure. Explore the expanding ecosystem of DApps that includes marketplaces, exchanges, and games, as well as social networks. The latest security standards ensure that you have a private browsing experience. When creating a Status account, you will not be asked for your phone number, email address, bank account, or email address. Status allows you to keep your identity private and only reveal certain details to the rest of the world. Status uses the most recent encryption and security tools so that your transactions and messages are secure.

How can our Smart Hotel app help? Digitize your guest journey, engage with guests, streamline operations and optimize your restaurant ordering! Our platform allows you offer in a single app a number of tools that allow your guests to check in and out online, access their rooms with a digital code, make in-room requests, chat with the staff through a ChatBot and have access to a tailored City Guide with GPS guided routes and useful information like weather, news and flights. Allow guests to speed up the check-in process by submitting their personal preferences, marketing consents and passport before arrival. Allows online payment with Credit Card, including pre-authorization and tokenization. All data is automatically updated within the PMS.

Oaky's robust software for upselling is a great tool for your hotel at all levels. Oaky is available for you to explore. You can also contact our sales team for a tour. We would love to show you how it works. Oaky allows your guests to select the services and products they value most. The positive impact of personalized upselling, which is based on data and sent at the optimal times, has been proven to positively impact ROI. Oaky harnesses automation to increase revenue per guest while not burdening your operations. Oaky improves guest experience and drives incremental revenue via targeted upselling. Oaky automates pre-arrival communication with guests at optimal times between reservation and arrival. This has been proven to have positive effects on conversion. Oaky makes your hotel feel more welcoming by providing guests with access to the latest add-ons and upgrades during their stay. Oaky helps increase conversions of direct bookings, and decrease cancellation rates.

Better.guest improves guest communication before, during, and after a hotel stay. Our software solution will elevate your service and relieve your staff with the digital guest directory for your hotel. Experience the benefits of digitization with the digital guest directory. Everything is available on any device, tablet, TV, smartphone or laptop with just one click. Smart software solutions for digital guest directories can be delivered on different output media.guest is independent of hardware. You can update the content and offer by pressing a button. You can easily create new content, manage push orders, and present your hotel services. Better.guest is a new software solution that allows you to manage your guests comfortably from anywhere, at any time, without needing any programming or WordPress knowledge.

Personalized communication with your guests is a great way to enhance your guest experience and streamline hotel operations. SABA Chatbot is an automated, 360-degree communication platform for hotels. Our intelligent chatbot for hotels uses artificial intelligence and machine-learning to personalize the guest experience. It can answer guest questions, make recommendations, and book hotel services. Our natural language processing algorithm can understand the intent of guests and provide instant communication. SABA Chatbot is trained in understanding guest queries and assessing their sentiments to provide a superior user experience. It will answer any guest queries and respond to service requests in order to ensure maximum engagement and quality service. It will eliminate the anxiety that guests may feel when visiting a property where staff might not speak their language.

Using better guest relationship management, accommodation providers can increase their revenue and satisfaction. LoungeUp is a unified platform which collects, structures and enriches guest information. This allows you to manage communications with guests via any channel, create seamless experiences, and drive guest engagement. Communicate with guests via their preferred channels. Our platform's intelligence allows you to send the right message at just the right moment. Deliver exceptional service that is tailored to each guest.

Your guests can now carry five-star service with them at all time. The modern era of travel has brought the most engaging guest experience platform to hotels. Unlimited 4G data and hotspot. Unlimited local and international calls. Direct dials to all hotel departments. Local emergency services are also available. Portier Chat allows for faster servicing. You can update hotel content in real time, remind guests about hotel facilities and events, send promotional messages, navigate guests through uncertain times and group guests together for corporate events. Portier is the perfect fit to provide personalized services and experiences that are based on traditional hospitality delivery for your guests.

Glowing is used by some of the most prestigious luxury brands in the world to improve customer engagement, team collaboration, and drive business growth. Glowing is a true innovator in the industry. Glowing continues to expand its global reach and presence at key cities around the world to meet growing demand. Glowing's superior enterprise-class customer service solution is an asset in today's multi-channel, complex environments. Use data and real-time messaging across multiple platforms to create meaningful interactions throughout your customer journey. Automate multiple conversations across all channels using automation. Reduce and recover from negative guest experiences. Glowing is a global messaging platform that integrates seamlessly with the most popular technologies to enable you to deliver a brand-specific and highly personalized customer engagement experience.

aavgo is a provider of Software-as-a-Service (SaaS) based hospitality operations management solutions. It provides hoteliers with a unique way of delivering a better guest experience. This will increase engagement and loyalty, and help them to regain their guest relationships. Guests can check in online, chat with the front desk, order room services, view menus, request extra towels, book shuttles, and much more without ever having to pick up the telephone. Reduce unnecessary paper clutter in your rooms and save money. On their own devices or in their rooms, guests can view the directory, menus and channel guides, as well as information about nearby attractions. Multi-language support allows guests to communicate with staff and improve their guest experience. Guests can now request room cleaning service on-demand, order extra towels, book shuttles, raise maintenance issues, set up wake up calls, and DND from their mobile device or in-room device. They don't need to call the front desk or go to the front.

Our AI agent can handle all booking inquiries as well as guest calls around the clock. Our AI-driven communications allow you to connect quickly and easily with your guests via popular messaging apps such as WhatsApp. Our AI-driven management system automates and streamlines all operational tasks, improving productivity and response time. AI-powered suggestions can be used to enhance service instantly and personalize the guest experience dynamically. Empower your hotel staff with tools that are designed to meet modern challenges and customer expectations. Our AI-driven solutions will simplify every step of your guest's experience, from pre-arrival through to post-stay. Our intelligent tools can help hotels manage reservations and enhance guest experiences, as well as secure lasting relationships by providing tailored communication and services. AI captures guest requests and issues quickly, improving guest satisfaction.

HelloShift, a modern messaging platform that allows you to run your hotel more efficiently and effectively, is called HelloShift. HelloShift's integrated messaging platform is used by hoteliers today to improve guest satisfaction, increase operational efficiency, and increase their revenue stream. Hotel managers can use HelloShift to communicate with their teams via simple social media tools. They can resolve problems and increase guest satisfaction. Assets are protected with preventive maintenance. Portfolio performance can be tracked with a flash report.

Are you looking for ways to ensure the safety of your hotel's staff and guests? The Fuel Mobile App & Digital Key allows for contactless check-in, checkout, and keyless entry. This will help to minimize contact between staff members and guests. It also offers a level of convenience that will make your hotel stand out from the rest. This white-labeled hotel app solution is suitable for all sizes. It seamlessly integrates with your property management system or lock vendor in real time to provide easy, frictionless functionality. You can also use the messaging platform to keep in touch with your guests throughout their travels.

Treat each guest as if they were your only guest. Every guest who visits your venue has a unique experience. You can give them the experience they want with personalized messages, recommendations, and offers that will help them have the best day. Our guest experience management platform, The Experience Engine, (TE2), allows you to personalize at scale. You can use your existing customer data, real-time location, behavior, and other relevant information to deliver contextual, personalized content at the right time. Reduce barriers to purchase and encourage onsite spending with relevant offers that are just the right fit. Connect disparate guest data systems to better understand your guests' interactions with your venue.

You can increase the satisfaction of your guests by following their lead and increase your income with a fully integrated system. Your guests can customize their travel experience. This unique platform gives you instant access to all departments of your facility via your mobile device. Otello HoDP, a data-driven platform that enables accommodation processes to be fully connected with each other, is called Otello HoDP. Uninterrupted communication between the housekeeping staff and the front desk. Process tracking, time management, and real-time transactions. The Otello platform is a unique way to increase brand loyalty and brand value. Easy analysis of guest data and targeting different segments with the right marketing strategy. Follow-up on requests, complaints, and suggestions, transferring them as a task to the appropriate department, and assigning personnel.

All-in-one engagement platform that allows hotels to increase revenue, improve customer satisfaction, and drive loyalty at every stage of the guest journey. Pre-arrival surveys and commission-free upselling help you and your guest design the perfect stay. Pre-arrival revenue can be increased by one-click upgrades. Your guests will also feel more excited about their stay. In-Stay allows guests to provide feedback and messages while they are still on-site. This helps you improve service and recover customer satisfaction. Guests can log in to WiFi, scan a QR code and leave feedback. You can also communicate directly with them via SMS or WhatsApp about their experiences. Guests will be impressed by the simple surveys that are available right after their stay. A full suite of analytics and reputation management tools allows you to make better strategic decisions, improve guest satisfaction scores, and remain top of mind on review sites.

XM Hospitality™, a communications solution specifically designed for the hospitality industry, is available. XM Hospitality is compatible with over 150 telephony systems as well as more than 60 Property Management Systems (PMS). This allows you to leverage your existing infrastructure to improve guest experiences and staff productivity. The solution automatically manages guest voicemail, in conjunction with PMS checkins and check-outs. It also enhances staff members' ability stay connected while on the property. This solution delivers the quality communications customers expect. XM Hospitality allows organizations to achieve new levels in operational efficiency, competitive advantage, and cost savings. xm hospitality YouTubeThis Linux-based communications solution and messaging system increases operational efficiency by allowing guests and customers to instantly connect with the information that they need. It is designed to be simple to use, cost-effective, powerful, and deliver critical features to the hospitality industry.

Application DeskBell offers quick, easy, and convenient orientation in the hotel where you are staying. You no longer need to print out the hotel descriptions in the room booklets. All information will be saved in the mobile application. You'll find the following in the DeskBell app: - A detailed description of the restaurants and bars in your hotel, including photos, work times and any information about dress code or age limit. - All restaurants have convenient menus with photos, descriptions, and pricing. - All necessary hotel phone numbers. You don't need to ask where to call your friend from at the reception, in SPA, or from the cleaner. - Information about entertainment at the hotel. The rules and timing of swimming at the beach and in the pool. Time and place of sporting events and animations, opening hours of the child's area. Different equipment can be rented.

Intelligent guest CRM that uses SMS texting to send recommendations, itineraries, and other requests. TripSee Concierge offers personalized attention to each guest, resulting in a stronger, more meaningful relationship and improved guest re-bookings. Hoteliers who create an unforgettable experience for their guests will be more likely to book again the next time they stay at a hotel. TripSee Concierge allows you to create a unique experience for your guest, including personalized recommendations and fully-planned day trips that are tailored to your preferences.

You know your guests best. You can find a communication solution that suits your needs and fits within your budget. You don't have to pay for features you don't use. Your business' uniqueness should be reflected in your tools. We are a partner that respects your IT strategy and can provide a solution that fits perfectly into your IT environment. Integrate your official communication with your systems to enable personalized, automatic messaging. To build a stronger relationship over the long-term, you can use your guest data. Find out their hidden needs and connect with them on their natural channel. Additional insights are possible. Answer repeated questions automatically and route guests' requests to specialists. Your guests can make reservations, orders, or payments within your system easily and from their preferred messaging channel. Your staff will be more likely to spoil your guests and raise your standards.

The way people communicate has changed with technology. Make guest communication simple and easy via SMS or other messaging apps. Automated responses answer common questions so guests don’t have to wait long for an answer. Scheduled messaging can be used to greet guests, check in during their stay, remind them about upcoming activities, and give them a warm welcome. To gauge how guests are enjoying their stay, use in-stay surveys. Any problems can be fixed immediately, ensuring that guests have a better stay. To increase guest engagement and book direct, you can use hotel text-messaging. Collect the right information and upsell room upgrades, early check in, and other services to guests. List the policies of your property on the registration forms so guests can agree to them.

Vouch, a travel-tech company founded in 2016, empowers hotels to streamline operations and elevate the guest experience through Vouch HOME, a comprehensive suite integrating a guest platform and a back-end Hotel Operations Management Ecosystem. Vouch HOME offers features like contactless check-in, streamlined task management for operations teams, and a convenient guest request platform, allowing hotels to run smarter and create lasting guest memories. These tools provide each staff member with the necessary resources to effectively manage their workload, fostering clear communication and generating valuable insights for management to make informed, data-driven decisions. Validated and approved by numerous global and local hotel chains, Vouch has helped hotels across APAC solve core problems faced by the hospitality industry today.

LUCID Messenger is the first two-way SMS solution for Hotels. LUCID Messenger can be used in conjunction with LUCID PROMIS Hotel management software (PMS) to support all the features. LUCID Messenger can be integrated with any other PMS to activate functions such as "Reservation Confirmations" or for SMS marketing campaigns. Depending on the PMS, many other features can also be activated. In-house managers can receive alerts about room position and occupancy status, as well as current ARR positions. The system can also define the frequency of alerts. Managers receive night audit information (revenues, OCC%, ARR) every day at a specified time. Notifies in-house management with details about discount percent / amount. Notifies in-house managers about high bills, VOID bill, cancellations, etc. Deliveries received guest messages directly to their mobile. Deliveries received complaints directly to the concerned department/person.

Start communicating today. Reach out to your guests at the right moment. Let your guests use the messaging tools they prefer, such as WhatsApp, Viber Line, SMS, Facebook Messenger etc. To communicate with the hotel. Deliver a seamless, personal communication experience. Handle multiple languages and requests on a single display. Grace allows multiple staff members to respond to guests from their own screens, integrated with your PMS. Operators are presented with critical guest information and everything is updated in real-time. Grace helps you improve the way you interact with your guests. It increases guest satisfaction while providing you with valuable analytics. Grace uses the main landline of your property as a WhatsApp number that is officially verified. Guests can communicate with confidence, knowing who they are talking to. You can easily communicate with your guests, answer their questions, send photos, and even understand their moods.

Engage your guests in the same way that a movie engages an audience. Chatbot and Messenger web widgets for hotel websites. Get to know your website visitors. Allow them to chat with you while they are visiting your hotel's site. Continue communication after they leave. Every lead can be turned into a guest. Direct Bookings will save you time and make it easier for your staff. You can get to know your guests before they book a room. Before they arrive, get to know their preferences and interests. Send a special wine tour to a wine enthusiast or surprise an art lover by giving them complimentary tickets to a nearby museum. Communicate with your guests live. You can use social messaging (like Facebook Messenger or Whatsapp) as well as SMS texts to help them solve their problems, answer questions, and provide highly personalized and curated experiences. 13% of chat queries result in a direct booking.

Measure customer experience, such as NPS, CSAT, and CES, and take smart actions based on collected feedback to improve customer experience and business performance. Balance top user experience with the need to have as much relevant data as possible by collecting input from consumers. Through the entire customer journey, the Howazit business logic engine enables advanced customization capabilities.

To enhance guest experience, communicate with guests before, during, and after their stay. The Instio GEM automated communication platform allows you to communicate with guests pre, during, and after their stay. It automatically communicates with guests in a timely manner, enhancing the guest experience. Our platform connects guests and operations teams via SMS, Email, and in-app messages. Automate your most tedious, routine messages with our platform. We'll send them out automatically based on the triggers that you set. Automate your communications, such as check-in instructions and check-out instructions, birthday or anniversary wishes, sequences for follow-up messages like review requests, etc. to save a lot on manual interactions.

Helix uses conversational data to interact with your guests throughout their stay. It gathers important information and provides a contactless communication experience. Helix is specifically designed for frontline staff. It automatically sorts comments and questions based on subject and sentiment, and escalates those that need immediate attention. You can work together in real-time as a team to help guests who are still on the property. Helix provides multiple notification channels, task assignment, SMS-based collaboration, and multiple notification channels. Helix automates your entire experience, from check-in to check out. This allows you to focus on what is important: promoting additional services and generating positive reviews.

Contactless mobile everything supports social distancing, including check-in, room ready messaging, room keys and ID verification, check-out and check-out. All this is possible on guests' smartphones. Once their room is ready, guests receive an automatic text message alert. They simply pick up the room key or their mobile keys and head to their room. Streamline check-in and checkout, make it easier for guests to order food, increase staff productivity, and improve the guest experience. Mobility is becoming more popular as a way for properties to cut overhead and provide guest self-service options. rGuest Express Mobile makes it easy to improve service without having to hire additional staff. Hospitality leaders are improving guest service and reducing overhead by offering guest self-service options. With rGuest Express Mobile, you can enhance the guest experience without increasing your staff. Allowing guests to bypass the front desk to go straight to their rooms after a long journey.

All-in-One Communication Platform For Hotels Our cutting-edge AI-powered Chat Booking Assistant will increase your customer satisfaction and direct bookings. It is a one-stop platform that can handle all your communication channels.

Communicate with customers through the channels that they prefer. It doesn't matter if it's for a room service, concierge or reservation. No message is lost, and the ticketing system will assign the correct team to receive it. The location of the server and the storage of your data are up to date. You can communicate with customers in peace. Your team is often on the move? No problem. Our Android and iOS apps can be downloaded from the official stores to allow your team to respond to any message while on the move.

The system allows guests to access their room, view videos, order services and make express checkouts. The hotel provides an iPad that allows guests to do all of these things and more. The system is connected to the hotel's existing Property Management and Point of Sales systems. This allows guests to view their bill instantly and can check out from anywhere without having to wait at the front desk. The F&B department can send offers to guests via the tablet. Any order from guests will automatically be added to their account. Digivalet offers high-quality entertainment and connects to cable TV, full HD video on demand and music. The Apple interface makes accessing content a pleasant experience. It allows guests to search for movies by actors, view the synopsis, and watch the trailer before they launch the video on their TV.

Hotefy customers reported an increase in the number and average rating of customer reviews. Hotefy's on-demand service can reduce staffing requirements and allow you to consolidate outlets and kitchens. Average revenue per customer up to 30% Some customer demographics increase by more than 1000%. The hotel's staff will be less needed to patrol the service areas. Hotefy makes it easy for your customers to order anywhere they want, without having to wait for a server. You can consolidate outlets into one or fewer basic menus that are served by a single kitchen. You will get feedback from your customers directly if you have a customer feedback system. Hotefy's core value is customization. Pre-built pages can be used to get started in minutes, or you can create pages and styles that best suit your brand. Fair subscription pricing, no commissions or room upgrades. Our plans are priced based on your occupancy and include unlimited rooms.

Improve customer retention and loyalty by improving the experience in real time with visibility into performance. You can escalate and correct situations as they occur using in-moment feedback. Customers also have problems at the moment. To foster a customer-focused culture and encourage continuous service improvement, share live feedback, benchmarks, and reports with the entire team. Compare results from all locations to establish brand standards. Your front-line staff can understand the customer experience and create action plans based upon real data. To improve employee training's impact, use guest feedback. Focus on the things that matter most to customers. You will be able to make informed decisions about how to improve your customers' experience, including cleanliness, staff friendliness, and food quality.