RichCall Description

RichCall allows you to sell and support remotely, providing your customers with a one touch live support option.

RichCall is integrated into your website, kiosk, or moile app. It allows customers to establish an interactive, video-enabled, fully interactive session with a remote expert. This includes co-browsing and app sharing.

RichCall's most common use cases are:

Click-to call, click-to video and co-browsing are all options for your customers
Click-to-call and co-browsing to get customer support
Start a co-browsing session while you are on the move

Mobile camera sharing for support and sales:
- Video sales - An agent shows a product using the shared mobile camera
Customer support - A customer shares his mobile camera in order to show the malfunctioning device

Video and collaboration for kiosks
Remote expert assistance with HD video, scanner, and printer
Live video-assistance for existing self-service or support kiosks

Pricing

Pricing Starts At:
$192 / month
Pricing Information:
Cloud and on-prem deployments are available.
Free Trial:
Yes

Integrations

No Integrations at this time

Reviews

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Company Details

Company:
Aurus
Year Founded:
2009
Headquarters:
Russian Federation
Website:
richcall.io
Update This Listing

Media

Recommended Products
The Fastest Observability Platform for IT, Apps, and Cloud | LogicMonitor Icon
The Fastest Observability Platform for IT, Apps, and Cloud | LogicMonitor

Overwhelmed by tech chaos? Unify your teams with real-time visibility and predictability.

LogicMonitor’s SaaS-based observability platform empowers ITOps, developers, MSPs, and business leaders to monitor networks, applications, and cloud environments seamlessly. Gain full data center visibility, powerful dashboards, and flexible alerting to bridge the gap between tech and teams – all with AI-driven insights. Trusted by leading enterprises, LogicMonitor cuts troubleshooting time, boosts innovation, and delivers extraordinary employee and customer experiences. Transform IT operations with a solution built for modern businesses.
Get Started

Product Details

Platforms
SaaS
Linux
On-Premises
Type of Training
Documentation
Live Online
Webinars
Customer Support
Phone Support
Online

RichCall Features and Options

Customer Service Software

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

RichCall User Reviews

Write a Review
  • Previous
  • Next