Rezku Point of Sale Reviews

Summary: We switched to Rezku about a year ago after getting tired of our previous provider constantly hiking their rates. It’s honestly been a breath of fresh air. The system is clearly built by people who have actually worked in hospitality—the workflow just makes sense for how a floor actually operates.

Positive: We've been using Rezku for about eight months now at our casual dining restaurant, and it's made a real difference in how we manage daily operations. The interface is pretty intuitive - our servers picked it up quickly without needing tons of training time.

Negative: The initial setup took longer than expected - there's a learning curve on the backend even though the front-end is user-friendly. You really have to put in the time to build out your menu and modifiers correctly at the start, otherwise, it can get messy during service. I also wish there were a few more options for third-party integrations with some niche accounting software, but it’s not a dealbreaker.

Summary: Few hiccups at beginning, but overall a very smooth transition for us, products, inventory, and member data was able to be uploaded electronically and menu creation was a breeze.

Positive: The ease of setup, and the simplicity of using the POS for employees, training was comprehensive and went through every aspect. Support is unreal, questions are answered in real time, and we never have outages. It’s our first POS ever, fees are reasonable. Suggestions are taken to heart by them and are often incorporated in releases. I can’t say enough good about them. Online learning is on their site, and it’s comprehensive.

Negative: Some reporting features we’d like to see incorporated have been noted, but nothing major, mostly cosmetic, and when mentioned, they look and get back to you.