Resolve Enterprise Description

Revolutionize the way you handle case and complaint management with Resolve Enterprise. This software offers a highly adaptable solution designed to streamline your business operations, catering to everything from straightforward incidents or complaints to intricate cases and thorough investigations. With Resolve Enterprise, you can effortlessly monitor and search for every interaction related to a case or complaint using intuitive dashboards and comprehensive reporting tools. It not only assists in managing cases or complaints throughout their entire life cycle but also ensures efficient logging, task allocation, deadline management, and communication updates. Moreover, it provides robust document management capabilities that extend all the way to resolution, reporting, and in-depth analysis, making it an indispensable tool for any organization. By adopting Resolve Enterprise, you can enhance your operational efficiency and improve overall customer satisfaction.

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Reviews - 1 Verified Review

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Company Details

Company:
Resolve Software Group
Headquarters:
Australia
Website:
www.resolvesoftware.com.au

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Product Details

Platforms
Web-Based
Windows
Types of Training
Training Docs
In Person
Customer Support
Business Hours

Resolve Enterprise Features and Options

Investigation Management Software

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

Complaint Management Software

Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management

Resolve Enterprise User Reviews

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  • Name: Waweru K.
    Job Title: Company Admin
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Resolve DCM Review

    Edited: Apr 20 2021

    Summary: With Resolve DCM, my experience has been great and I love this software. The software works well and I can barely complain.

    Positive: There is so much to admire about Resolve DCM. First, deployment was easy and the software has been very effective.
    Integration, customization and managing Resolve DCM is easy.

    Negative: No issues with Resolve DCM. It is a perfect solution for business as a DCM.

    Read More...
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