
Numa is the AI Customer Operations System built for dealerships that are tired of losing revenue and customers to broken processes. Every day, service calls go unanswered, advisors spend their time fielding "where's my car?" instead of selling work, and managers only find out about unhappy customers after the bad review is already posted. Numa fixes this at the infrastructure level that can follow-up with your customers automatically and give visibility into customer satisfaction to your advisors, reps, and managers. Operator answers and routes every inbound call so nothing goes dark. Status Updates proactively reaches out to customers so advisors stop drowning in callbacks. Voice AI books appointments automatically so customers never wait. LiveCSI flags heat cases in real time so managers can intervene before a CSI score takes the hit. Opportunities can proactively reach out on declined services, open recalls, and equity moments. And it all runs through one unified system: one inbox, one shared context. The result: recovered revenue, freed-up advisors, and a customer experience that increases CSI and builds loyalty.
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Say goodbye to expensive, inflexible software solutions and hello to Repair-CRM—an affordable, tailored system designed specifically for small repair businesses. At just $89/month for up to 5 users, with no annual contracts or hidden fees, Repair-CRM offers a hassle-free way to streamline your operations. Seamlessly integrate with QuickBooks Online, and import your client and product data in just 5 minutes. Dispatch jobs quickly and efficiently, while keeping track of every asset—whether it’s HVAC units, printers, or water systems—with complete service history at your fingertips. The intuitive online booking portal integrates smoothly with your website, enabling clients to choose the exact asset they need repaired, making scheduling easier than ever. Technicians benefit from GPS tracking, clock-in/out features, and the ability to capture before-and-after photos on-site, providing real-time updates. Repair-CRM is the perfect balance of affordability, adaptability, and convenience, empowering your repair business to run smoothly without breaking the bank. It’s built for you—helping your business grow, while keeping costs low.
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Digital Wrench
Digital Wrench is a Repair Order Software that VMT Software has developed for repair shop businesses. Digital Wrench can be used to streamline your processes and reduce paperwork, regardless of whether you own an auto repair shop or a motorcycle or ATV shop or a boat repair shop.
Digital Wrench includes repair order tracking, inventory management and invoice history. It also tracks customer tracking, time tracking. Invoicing, marketing, customer scheduling. Work orders, estimates, and more.
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BusyBench
Effortlessly establish recurring subscriptions for your clientele with our efficient automated billing platform, which oversees and processes monthly invoices while also generating comprehensive reports on nearly every facet of your business operations. From inventory shortages to financial forecasting, our system provides tailored reporting capabilities to keep you informed at all times. Say goodbye to the hassle of misplacing repair tickets, missed payments, or unprocessed invoices; our SLA Alerts system ensures you stay organized and updated without effort. Seamlessly accept payments from customers and allocate them as deposits on repair tickets, making the process smooth and straightforward. Transform repair tickets into polished, professional invoices with just a click, and easily incorporate existing inventory items into those tickets, which will then be reflected on the invoices automatically. Monitor customer interactions with invoices by tracking when they open them using their IP address, the time of access, and whether they have been viewed. You can utilize previously entered inventory items or swiftly add, modify, and manage one-off items as needed. If you find yourself weary of recreating complex invoices, simply clone and assign new invoices with a single click, streamlining your workflow even further and enhancing efficiency. With these powerful features at your disposal, managing your billing and invoicing has never been more efficient.
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