Alternatives to Readyly

Forethought is the most advanced generative AI agent for customer support and your 24/7 AI team member. Trained on your unique data sets and upholding the highest security protocols, Forethought delivers natural conversations through AI and eliminates inefficiencies to improve response times, resolution rates, and customer satisfaction scores at every interaction. - Add an AI Agent that is a 24/7 team member, reducing workload so your team can focus on delivering exceptional support. - Only Forethought ingests historical and current ticket data for AI specific to your business needs to deliver a personalized experience. - We're not just about meeting privacy standards – we're setting them, to keep you and your data secure every step of the way.

Trusted by over 25 million users worldwide, Jotform is an all-in-one platform that simplifies data collection, workflow automation, and online sales, all without coding. With Jotform’s drag-and-drop Form Builder, businesses can create customized forms and surveys to collect leads, contact information, payments, appointments, and e-signatures with ease. Choose from over 10,000 templates for everything from feedback surveys to registration forms, or build your own from scratch. Jotform's advanced features, such as conditional logic, autoresponders, and over 200 integrations, further streamline processes. In addition, Jotform's AI-powered Agents offer real-time customer support by guiding users through the form submission process, answering questions, and ensuring a smooth experience, all while reducing the need for manual intervention. With Jotform’s Store Builder, you can also set up an online store, sell products, services, and subscriptions, collect donations, and receive payments through 30+ supported payment gateways. Finally, Jotform’s tools like Approvals, PDF Editor, and Report Builder help businesses transform collected data into actionable insights and automate workflows for even greater efficiency.

We have transformed local government software by offering tailored solutions that include the option to test each product prior to purchase, budget-friendly monthly subscriptions, and swift implementations. TownCloud serves as the key to simplifying, modernizing, and accelerating the workflow of local governments. With TownCloud Revenue, gone are the days of tedious batch processes or constant spreadsheet updates. Eliminate the jargon and establish a genuine connection with your community—TownCloud Engage facilitates seamless interactions for citizens. We adhere to the guidelines outlined in the Americans with Disabilities Act (ADA) to guarantee accessibility for everyone. Our integrated transparency features foster trust between local governments and their citizens. The design is straightforward and user-friendly, making transactions a breeze. The Agenda tool allows for the easy creation and management of meetings, minutes, and packets, enabling you to publish information with just one click. You also have the flexibility to showcase data for your community using limitless categories and views. Ultimately, our mission is to ensure that local governments can effectively serve their citizens while enjoying a streamlined experience.

Cognigy.AI is an enterprise-grade conversational AI platform designed to automate customer interactions across various channels, including voice and chat. Leveraging advanced natural language understanding (NLU) and large language models (LLMs), it enables businesses to create intelligent AI agents capable of delivering personalized, human-like conversations. The platform offers robust integration capabilities, allowing seamless connectivity with existing contact center and CRM systems to enhance customer experience orchestration. With features like Agentic AI, Cognigy.AI introduces autonomous, goal-oriented agents that can think, adapt, and collaborate with both AI and human agents, navigating complex queries with flexibility and precision. This comprehensive solution empowers organizations to streamline customer service operations, improve engagement, and achieve higher efficiency in handling customer inquiries.

A seamless communication platform that enables citizens to directly report incidents to the relevant public officials is what we provide. Collaborating with government entities, we ensure that all concerns raised by citizens are addressed swiftly and effectively. Our complimentary mobile application is available to all citizens, facilitating the reporting of incidents while allowing for real-time updates on their status. We meticulously track both the precision and frequency of the data submitted by users to enhance governmental operations, minimize emergency response times, and elevate overall efficiency. We invite citizens to download our app and share their incidents or feedback, as this will help us prioritize their local government in our service queue! By using Ctzen, you can easily take a photo, select a location, and submit it directly to your town hall. Begin reporting issues that matter to you and contribute to the enhancement of your community. Our commitment to delivering an intuitive product means that citizens can navigate it effortlessly. With no room for excuses, we urge you to download our applications and take part in creating better living environments. Together, we can foster a more engaged and responsive civic community.

HUMA is an innovative platform dedicated to creating social AI agents that mimic human interaction naturally across various group settings, such as Discord, Slack, gaming environments, educational classrooms, and collaborative workspaces. These agents are equipped with social intelligence, enabling them to discern whom to engage with, when to initiate interaction, and how to communicate in a manner that seamlessly fits the group dynamic. In contrast to conventional AI systems that provide immediate and uniform responses, HUMA's agents are designed to be situationally aware, managing their timing and adapting their behaviors based on the context, which allows them to genuinely participate in conversations rather than merely function as chatbots. The platform highlights the importance of natural conversational patterns, such as interruptions, pacing, and cues in both voice and text, to foster dialogue that feels more organic and humanlike. This versatility allows for a multitude of applications, including AI teammates in gaming, coworkers in professional settings, and NPCs that possess memory and distinct personalities, thereby enhancing the overall user experience. Ultimately, HUMA's commitment to creating engaging and socially aware AI agents paves the way for more interactive and meaningful digital interactions.

Wisq stands out as the sole agentic AI platform designed specifically for human resources, merging the capabilities of an AI generalist named Harper with a comprehensive HR operations suite to streamline tasks ranging from everyday inquiries to the execution of strategic initiatives. It effectively captures requests through various channels such as chat, email, ticketing systems, and applications, efficiently triaging and resolving nearly 80 percent of cases without any human intervention, while also integrating smoothly with your human capital management, ticketing, and collaboration platforms. Harper is equipped with knowledge from expert-approved HR curricula, enabling it to answer SHRM-CP–level questions twelve times quicker than a certified professional, rapidly assimilating your organization’s policies and culture within minutes, and promptly addressing issues like time-and-attendance, leave requests, performance enhancements, wage inquiries, policy exceptions, and manager coaching. You can monitor HR activities in real-time through intuitive dashboards, while customizable safeguards and robust enterprise-grade security measures guarantee compliance and data governance. This innovative approach not only enhances efficiency but also allows HR teams to focus on more strategic initiatives that drive organizational growth.

Access a variety of AI models including Gemini, ChatGPT, and Claude all in one convenient platform, enabling you to quickly create your own AI agent for workflow automation in just a few minutes. Experience the benefits of AI-driven chat right in your pocket. With responses that mimic human conversation, our AI Assistant offers a chat interface that feels personal and engaging for both you and your clients. Training your AI agents is straightforward; simply upload documents like PDF and DocX files while integrating with Notion and Drive to enhance your agent's functionality. Customization options abound, allowing you to personalize with your brand name, colors, domain, and more. Additionally, the system integrates smoothly with popular social media platforms such as WhatsApp, Messenger, and Telegram. Rest assured, your API keys will be securely stored locally on your device, eliminating the need for any software installations. The prompt library has been expertly crafted to facilitate seamless interactions with our AI chatbot, readily available through user-friendly shortcuts. Our overarching goal is to streamline productivity, enabling you to focus more on your everyday tasks and customer interactions with greater ease and efficiency. With all these features combined, you can truly elevate your workflow and enhance customer satisfaction.

Lorikeet is an advanced AI support agent specifically engineered to tackle intricate customer service challenges by employing workflows similar to those used by human representatives. In contrast to simple AI chatbots that are confined to addressing basic inquiries, Lorikeet's distinctive design empowers it to execute tasks that align closely with human capabilities, thereby enabling organizations to enhance their support services without the need to expand their workforce. This AI solution integrates effortlessly with current support infrastructures, tapping into help centers, resource guides, and standard operating procedures to deliver precise and context-aware responses. It interacts with customers when it possesses enough context and appropriately escalates issues to human agents when required, ensuring that every interaction is both suitable and assured. Lorikeet adeptly navigates intricate, multi-step procedures, collecting information, making informed decisions, liaising with internal teams as needed, and fostering conversations that resemble human dialogue, all while maintaining a high level of reliability. Through its sophisticated capabilities, Lorikeet not only improves efficiency but also enhances customer satisfaction by providing timely and effective support.

QScend Technologies, Inc. stands out as a top-tier provider of web-based software designed specifically for local and county governments, effectively managing citizen requests. With our innovative citizen request management solution, numerous government agencies and call centers nationwide have enhanced their service delivery, streamlined operations, and optimized their performance metrics. This success has established us as the go-to choice for CRM/311 software across the United States, reflecting our commitment to improving municipal services and fostering community engagement. Our software not only addresses current needs but also adapts to the evolving demands of local governance.

Tavus offers an advanced AI-powered solution for creating realistic, human-like video interactions through its Conversational Video Interface (CVI). The platform allows businesses to deploy AI agents that can see, hear, and interact emotionally in real-time, mimicking the nuances of human conversation. Tavus excels in various industries such as recruitment, healthcare, and customer service by providing AI-driven solutions like virtual assistants, therapists, and tutors. Tavus' white-labeled APIs make it easy to integrate into existing workflows, helping organizations scale personalized video communication effortlessly while maintaining a high level of realism.

Inya.ai stands out as a premier no-code platform that allows companies to effortlessly develop AI-driven conversational agents. Our GenAI agents are designed to enhance customer support, sales processes, and facilitate interactions in multiple languages, ensuring conversations that feel natural and intelligent. Suitable for both small businesses and large enterprises, Inya.ai streamlines voice automation across various sectors, significantly boosting operational efficiency while elevating the overall customer experience. This innovative approach not only simplifies communication but also fosters stronger relationships between businesses and their clients.

7AI is a cutting-edge security platform designed to streamline and enhance the entire security operations lifecycle by utilizing advanced AI agents that swiftly investigate security alerts, derive conclusions, and execute actions, transforming processes that previously consumed hours into mere minutes. In contrast to conventional automation tools or AI assistants, 7AI features specialized, context-aware agents that are carefully structured to prevent inaccuracies and function independently; these agents assimilate alerts from various security systems, enrich and correlate information across endpoints, cloud, identity, email, network, and other sources, ultimately delivering comprehensive investigations complete with evidence, narrative summaries, cross-alert correlations, and audit trails. This platform provides an all-encompassing security solution that ranges from detection to alert triage, effectively filtering out noise and eliminating up to 95–99% of false positives, as well as facilitating investigations through extensive data collection and expert reasoning. Furthermore, it supports unified incident-case management by auto-generating cases, enabling team collaboration, and ensuring smooth handoffs, thus enhancing the overall efficiency of security operations. With its innovative approach, 7AI not only optimizes security processes but also empowers organizations to respond to threats more effectively and efficiently.

Leaping AI delivers powerful voice agents designed to automate customer and sales support for businesses managing over 100k calls annually. The AI agents handle intricate workflows and can manage up to 70% of calls, maintaining a high customer satisfaction rate of 90%. The platform features a user-friendly interface for setting up multi-stage agents with simple English instructions for configuring behaviors and transitions. Supporting multiple languages, Leaping AI integrates easily into existing infrastructures through API connectors. Call recordings and analytics are available directly within the platform to ensure continuous performance improvement.

Our unique online platform for permitting and inspections is not only accessible but also simple to implement. By harnessing internet capabilities, this system streamlines processes at the local city and town level, enhancing efficiency and boosting revenue through convenience fees paid by permit filers. Users are enthusiastic about utilizing this system, willing to pay a nominal fee as it allows them to save both time and money, avoiding the hassle of traveling to town hall, wasting gas, and waiting in long queues. We aim to assist you in delivering an affordable service that your community has been requesting. This creates a mutually beneficial situation for everyone involved. Additionally, the convenience offered by this platform fosters greater satisfaction among citizens.

eesel AI is an AI-powered customer service solution designed to integrate seamlessly into existing support workflows. It connects with popular help desk tools and internal knowledge sources to understand how your team works. The platform can autonomously resolve customer conversations or assist agents with ready-to-send draft replies. eesel AI learns from historical tickets, help centers, and documentation to maintain a consistent brand voice. Automated triage keeps inboxes clean by routing, tagging, or closing tickets based on custom rules. Support teams can test AI performance using historical data before going live. The platform works across email, chat, tickets, and social channels. Internal teams can also use eesel AI as a knowledge assistant inside Slack or Microsoft Teams. Enterprise-grade security ensures data privacy and compliance. eesel AI helps businesses scale customer support without increasing headcount.

Calljmp is a developer-first AI runtime for building and running long-lived, stateful agent workflows in production. Unlike AI agent frameworks that focus mainly on authoring logic in code, Calljmp provides a managed runtime that handles execution concerns by default. This includes durable state persistence, pause and resume for human-in-the-loop workflows, safe retries with idempotency, and built-in observability across every step of an agent’s execution. Calljmp is designed for teams using TypeScript who want to ship production-grade AI systems without stitching together queues, databases, custom state machines, and monitoring infrastructure. Developers write agent workflows as code, while the runtime guarantees reliable execution over time, even across crashes, restarts, and long waits. Calljmp targets the gap between developer-first agent frameworks and heavy workflow engines, offering a practical path from prototype to production for real-world AI agents.

Catalis stands as the premier Software as a Service (SaaS) and integrated payments provider in North America, serving various levels of government including municipal, county, state, and federal entities. Through its extensive knowledge, established success, and cutting-edge digital offerings, Catalis has enabled public officials throughout the United States and Canada to transform government operations and enhance citizen engagement. By focusing on modernization, they have significantly improved the efficiency of governmental processes.

Scogo.ai presents SIA, an adaptable, no-code AI agent tailored to elevate customer support by offering around-the-clock multilingual help through various channels such as voice, chat, WhatsApp, and email. This innovative tool can address as much as 80% of customer inquiries by processing text, images, and vocal inputs, thus facilitating human-like, collaborative interactions. The platform guarantees secure and precise responses that resonate with your brand's distinct tone and guidelines. Notably, SIA can be implemented immediately without the need for registration or credit card details, making it an appealing option for businesses eager to enhance customer interactions and foster brand loyalty. Additionally, this AI agent is equipped to manage a wide array of customer support tasks, such as resolving product issues, overseeing field service, assisting resellers, collaborating with human agents, and offering product suggestions. With the capability to support more than 50 languages, SIA effectively reaches a global customer base, ensuring smooth communication across various demographics. Furthermore, its user-friendly setup allows organizations to swiftly adapt to changing customer needs while maximizing their support efficiency.

Jade OMNI AI is tailored for businesses aiming to implement AI while maintaining control, transparency, and accountability. Instead of merely providing standard AI tools, this platform features specialized AI agents designed to fit seamlessly within actual business processes and adhere to enterprise guidelines. The emphasis of the platform is on leveraging AI to generate real value—monitoring systems, interpreting operational signals, assisting teams in making informed decisions, and automating routine tasks. Each agent functions within clearly defined limits, under human supervision, and delivers explainable results, ensuring that AI augments human efforts rather than replaces them. Additionally, Jade OMNI AI can be integrated with pre-existing enterprise systems, data infrastructures, and workflows, enabling organizations to deploy AI without disrupting their fundamental operations. Its design prioritizes governance, security, and scalability, making it ideal for complex and regulated environments while promoting a collaborative approach to AI implementation. Thus, businesses can confidently harness the power of AI while ensuring a responsible and effective integration into their operations.

eMunicipality offers a comprehensive solution that enables cities and towns to oversee all facets of public administration seamlessly from a single platform. There’s no need to invest in infrastructure or deal with complex setups; simply log in to access all the necessary tools for information sharing, communication, services, and citizen participation. This system enhances administrative efficiency, leading to greater satisfaction among residents! With our user-friendly drag-and-drop Form Builder, you can create all kinds of online and interactive entry forms tailored to your specific needs, incorporating various fields, advanced logic, and localization, all without any programming skills required. Effortlessly gather citizen requests and forms through a citizen portal, a mobile application, or by seamlessly integrating eMunicipality into your existing Content Management System (CMS). This streamlined approach ensures that citizen requests are processed quickly and accurately, resulting in a more content community and delighted citizens. Moreover, by simplifying the engagement process, eMunicipality fosters a stronger relationship between local government and its residents.

Create your digital workforce effortlessly within just a few clicks—it's as simple as that! The Druid Chatbot Platform empowers businesses to accomplish more with fewer resources. Druid serves as an AI-driven, no-code platform for chatbot creation, enabling non-technical developers to craft, implement, and launch engaging interactions among employees, customers, partners, and enterprise systems via seamless text and voice communication across various channels. This platform boasts a unique multi-language NLU engine that accurately discerns user intentions, sentiment, and system entities, complemented by our Connector Designer that allows integration with any enterprise application, including REST/SOAP APIs, SQL/Oracle databases, ERPs, and CRMs. By utilizing chatbots, organizations can save both time and money, delegating repetitive tasks to these digital assistants so that human workers can concentrate on more meaningful activities. Moreover, chatbots significantly improve user experience by providing a conversational AI interface for interactions with any enterprise system, ultimately fostering a more productive work environment. Embrace the future of work by integrating chatbots into your daily operations, and watch your efficiency soar.

Stay informed about cities, counties, and school districts throughout Canada and the United States using AI-powered local government monitoring tools. Gain insights into potential risks and opportunities associated with local governance. Keeping track of local government activities in North America can be quite challenging. Failing to recognize a developing risk or opportunity can lead to significant costs and wasted time for your organization. Ontopical simplifies the process by enabling you to monitor over 20,000 local governments daily across the continent. You can search, set alerts, and access valuable insights in just a matter of minutes. This allows you to devote less time to research and more time to strategic action. Whether your organization aims to reach new clients or needs to stay updated on emerging legislation that could affect your finances, Ontopical is here to assist. Navigating the landscape of continuous policy changes is particularly tough. You can uncover citizen complaints, proposed laws, and regulatory updates before they escalate into serious challenges for your business operations, ensuring you remain proactive and prepared. With Ontopical, staying ahead of these developments becomes a streamlined process.

Yuma AI is an intelligent customer service automation platform designed for e-commerce businesses, leveraging generative AI to handle inquiries and streamline support operations. It automates tasks like order updates, subscription changes, and returns processing, reducing manual effort while improving efficiency. Seamlessly integrating with platforms such as Shopify, Gorgias, and Zendesk, Yuma AI provides instant access to customer data for personalized, high-quality interactions. Its capabilities also include social media moderation, multilingual support, and feedback management, ensuring consistent engagement across all customer touchpoints. By enhancing response speed and reducing operational costs, Yuma AI helps businesses scale their support services effectively.

PrimeCX is a chatbot built with AI that can be used to improve customer service, streamline lead generation and schedule appointments. PrimeCX is designed for brands who want to provide instant, accurate 24/7 customer service. It allows companies to automate 80% of routine questions, reducing the need for extra support staff. The platform integrates seamlessly to customer data and allows chatbots to provide precise, context-aware responses tailored to the user's inquiry. PrimeCX chatbots also support continuous engagement with customers, enhancing their experience and improving conversion rates. These chatbots can be easily deployed by businesses without coding. This makes it a useful tool for non-technical team members who want to automate key business functions and elevate customer interactions. A good support bot should be able respond to customer questions instantly and accurately about your brand, policies, products, etc.

Kodif stands at the forefront of customer support AI, transforming the landscape of customer service by automating ticket resolutions and equipping agents with advanced tools. This innovative platform enhances support workflows, allowing for quicker and more effective problem-solving while maintaining an essential human element. By integrating with various customer service platforms, Kodif guarantees that inquiries are managed effortlessly across multiple channels. Its core mission is to provide custom support solutions that cater to the specific requirements of each client. The AI agent within Kodif aids in ticket resolution through various mediums including chat, SMS, social media, and email, ensuring smooth transitions and offering an AI copilot to bolster customer experience teams. Additionally, the platform boasts features like tracking capabilities, generating tailored responses, performing tasks such as refunds or cancellations, and aggregating data to deliver enhanced insights and analytics. Ultimately, Kodif is dedicated to revolutionizing customer support by combining automation with a personalized touch.

Microsoft Foundry provides a unified environment for building AI-powered applications and agents that reflect your organization’s knowledge, workflows, and security standards. Developers can tap into more than 11,000 cutting-edge models, instantly benchmark them, and route intelligently for real-time performance gains. The platform simplifies development with a consistent API, prebuilt SDKs, and solution templates that accelerate integration with existing systems. Foundry also incorporates enterprise-grade governance, providing centralized monitoring, compliance controls, and secure model operations across all teams. Organizations can embed AI directly into tools they already use — such as GitHub, Visual Studio, and Fabric — to streamline development. Its interoperability with cloud infrastructure and business data ensures every model is grounded, accurate, and production-ready. From automating internal workflows to powering transformative customer experiences, Foundry enables high-impact AI at scale. By combining model breadth, developer velocity, and enterprise security, Microsoft Foundry delivers an unmatched foundation for modern AI innovation.

Wave is an advanced AI agent crafted to tackle intricate tasks with a level of understanding and reasoning similar to that of humans. Our goal is to streamline your workflow and boost your efficiency. Equipped with cutting-edge language models and tailored tools, Wave excels in conducting research, generating content, and supporting a broad spectrum of activities. As a robust modular AI agent system, Wave brings your tasks to fruition with remarkable effectiveness. Users have reported that by utilizing Wave's self-sufficient research features, they can cut their research time by as much as 87%. With access to an extensive network of more than 30 specialized AI agents collaborating to resolve challenging issues, Wave offers answers and practical insights up to five times quicker than conventional research techniques. The specialized modules within Wave integrate flawlessly to address complex tasks that would typically challenge a singular model approach. Furthermore, Wave keeps track of your preferences and past interactions, ensuring a tailored experience that continuously improves over time, making it an indispensable tool for enhancing productivity. As you engage more with Wave, you'll discover even greater efficiencies and insights that can transform the way you work.

FAMA SMARTcity is a specialized solution tailored for local government needs, providing a centralized information core that effectively addresses various aspects of city management. This innovative tool aggregates data from multiple systems and sensors throughout the city, offering a robust dashboard designed for public administrators. It seamlessly integrates with city APIs, enhancing operational efficiency. Additionally, it features a GIS map viewer that visualizes data from diverse sources, including Big Data, IoT, BI, municipal databases, and social media platforms. This creates an efficient communication channel among citizens, local authorities, and external service providers, streamlining processes and improving incident resolution. With this solution, the administration can achieve greater transparency, allowing citizens access to information about municipal assets, maintenance efforts, ongoing projects, and investments. Furthermore, it fosters deeper citizen engagement in maintaining public assets and contributes to improving the overall quality of life in their communities, encouraging a collaborative approach to city governance.

The Agentic Era represents a significant shift from the conventional application-focused computing landscape to a new domain characterized by agentic AI, which comprises autonomous, context-sensitive systems adept at acting, learning, and collaborating within intricate, ever-changing environments. These advanced intelligent agents are not limited to merely executing commands; rather, they are equipped to handle entire tasks, retain context and memory through large language models that are specifically designed for various fields, and have the capability to scale across multiple industries, potentially affecting millions. This progression necessitates an innovative operational mindset known as AgenticOps, alongside a revamped management framework based on three core principles: ensuring that humans remain engaged to contribute creativity and discernment, allowing agents to function effectively across disconnected systems with comprehensive cross-domain insights, and utilizing specialized models meticulously adjusted for their unique functions. Cisco brings this vision to fruition with AI Canvas, the first generative workspace in the industry that utilizes a multi-data and multi-agent architecture, paving the way for enhanced collaboration and efficiency. Furthermore, this pioneering approach signifies a major advancement in how organizations can leverage AI to enhance productivity and foster innovation.

TruGen AI revolutionizes conversational agents by creating fully immersive, human-like video avatars capable of seeing, hearing, responding, and acting in real time. These advanced agents feature hyper-realistic avatars equipped with expressive facial features, eye contact, and fluid body and facial animations. Central to this technology are two key models: the video-avatar model, which produces high-fidelity facial animations instantly, and the vision model, which supports interactions that are sensitive to context and emotions, such as recognizing faces and detecting actions. Utilizing a developer-friendly, API-centric platform, integrating these video agents into websites or applications can be accomplished with minimal coding effort. Once activated, these agents operate with remarkable speed, exhibiting sub-second response times, retaining conversational history, and seamlessly linking with existing knowledge bases. Additionally, they can interact with custom APIs or tools, thus providing responses that are not only context-aware and consistent with the brand but also capable of executing specific actions beyond mere conversation. This innovative approach opens new avenues for enhancing user engagement and delivering personalized experiences.

ConnexAI's innovative AI agent harnesses the power of our exclusive Athena LLM to tailor solutions to your customer experience requirements. By utilizing AI Agents, you can automate tedious tasks, manage intricate inquiries, and deliver immediate, 24/7 support, allowing for the essential reallocation of financial resources. The AI Agent enhances the management of interactions and servicing of inquiries, enabling users to concentrate their efforts on the most delicate engagements. This technology transforms customer interactions through efficient, human-like communication, establishing a new, unmatched benchmark compared to traditional chatbots. It significantly cuts down on response times and administrative costs, ensuring that every customer interaction is addressed promptly and effectively. You can effortlessly train your AI agents by equipping them with relevant contextual information and documentation, thereby fostering a highly knowledgeable and context-aware team. Operating continuously, the AI agent boosts customer satisfaction levels by guaranteeing that clients receive timely assistance and information, further enhancing overall service quality. As businesses increasingly adopt such technologies, the landscape of customer service continues to evolve, offering unprecedented opportunities for efficiency and engagement.

New World™ ERP provides municipalities, educational institutions, and counties nationwide with solutions to enhance citizen services and improve operational efficiency. Our platform ensures rapid access to essential information, simplifies reporting processes, and introduces time-saving workflows, all aimed at bolstering financial transparency, facilitating informed decision-making, and promoting accountability. Consolidate all facets of local government financial management within a single application. The general ledger encompasses a robust chart of accounts, encumbrance accounting, accounts payable, budget reporting, journal processing, and management of month-end and year-end tasks, along with system administration features. Streamline licensing and permitting processes while automating routine tasks, and leverage an all-encompassing parcel management system. Users can efficiently track and retrieve a wealth of related data from one convenient screen, which includes blueprints, maps, permits, code enforcement activities, address details, and historical records, thereby enhancing overall productivity and service delivery.

Cortex AgentiX is an advanced AI agent orchestration platform from Palo Alto Networks that transforms how security teams automate and respond to threats. Built as the next generation of Cortex XSOAR®, it enables organizations to deploy AI agents that function as always-on digital teammates. These agents leverage billions of prior playbook executions to plan, reason, and execute complex security workflows with confidence. Cortex AgentiX provides flexibility through a comprehensive catalog of prebuilt agents as well as no-code tools for creating custom agents. The platform allows security leaders to define when agents operate autonomously and when human oversight is required. Strong access controls and permissions ensure agents follow the same governance rules as human analysts. Cortex AgentiX delivers complete transparency into agent behavior, eliminating black-box decision-making. Native support for natural language automation simplifies the creation of executable workflows. With over 1,000 prebuilt integrations, the platform connects easily to existing security tools. Cortex AgentiX helps organizations scale security operations while maintaining control, accountability, and compliance.

Effortlessly train intelligent AI agents using your own data, enabling them to understand and respond to users' intentions, activate internal tools, or initiate scripted conversations with forms. Streamline your processes by automating repetitive tasks through the capabilities of LLMs, such as replying to messages, completing forms, and managing data efficiently. Allow AI to handle your documents by creating and drafting new ones, extracting key information, conducting evaluations, or performing analyses, all supported by a variety of ready-to-use templates and examples. Import data through one of our 15 available integrations, process it with the most suitable models, or craft scripted dialogues to ensure you remain focused during critical moments. Develop consistent scripted conversations that maintain uniformity, while easily linking your models for a clear and intuitive visual layout. Build no-code chatbots, AI agents, workflows, or automation solutions with remarkable ease, and seamlessly incorporate GPT-4 along with numerous other powerful third-party and open-source models. This holistic approach not only enhances efficiency but also empowers you to tailor the solutions to meet your specific needs.

Streamline your product development process with our custom-trained AI Agents, enabling you to scope your next project in just minutes instead of weeks. By leveraging insights from both our human product experts and advanced AI, you can respond to opportunities more swiftly, ensuring accurate estimations, clear delineation of project boundaries, prevention of scope creep, and identification of new revenue streams during the planning phase. Advantages: Increase Sales Success Timely action is critical for closing deals; hesitation or unclear scopes can lead to clients feeling overlooked and reduce their likelihood of collaboration. Enhance Client Retention Mismanaged expectations can leave clients feeling disappointed and betrayed. By providing precise estimations and transparent pricing, you can foster respect and loyalty among your clientele. Support Employee Satisfaction Continuous crises and ineffective management practices are the primary reasons employees choose to leave their positions. By fostering a positive work environment, you can ensure that your top talent remains engaged and satisfied. This approach not only boosts productivity but also cultivates long-lasting relationships with clients and employees alike.

OpenCities enables local governments, regardless of their size, to deliver streamlined digital interactions. Through its innovative and user-friendly website tools, OpenCities enhances governmental services from the initial website launch and well into the future. It creates an unparalleled user experience by making government information more accessible and effectively linking residents to the resources they require. The platform connects individuals with necessary information and services without necessitating an understanding of the intricate governmental structures or jargon. Users can benefit from a specially designed search engine tailored for government purposes, which simplifies complex terminology and helps locate the desired information effortlessly. It also facilitates organization-wide content creation through a low-code/no-code platform that offers flexible design options, along with various content templates and tools. Furthermore, with a straightforward subscription model based on population and minimal setup time for websites, OpenCities empowers local governments to enhance their digital customer experiences significantly. This ultimately leads to improved community engagement and satisfaction with local services.

Avolve Software specializes in creating tailored, AI-driven electronic plan-review tools aimed at enhancing government permitting and community development processes. Its flagship offerings, primarily ProjectDox and DigEplan, empower local governments, counties, and state entities to transition to a fully digital plan-review system that streamlines every stage, from the initial submission and document upload by applicants to comprehensive cross-departmental reviews, annotations, and final approvals. The platform promotes efficient collaboration among various stakeholders, including those in building, planning, fire safety, engineering, public works, and utilities, by unifying review processes, comments, version control, and communication within a single digital environment. A notable feature of Avolve's software is its incorporation of GIS capabilities through a partnership with Esri, which allows reviewers to superimpose vital spatial data, such as utility networks, zoning information, and infrastructure layers directly onto plans in real time, thereby enhancing contextual understanding and minimizing potential review mistakes. This innovative approach not only streamlines workflows but also fosters a more transparent and accountable review process across all involved parties.

Agent 365 is Microsoft’s new enterprise framework for managing AI agents with the same rigor and structure used for human users. It centralizes oversight by providing a registry that surfaces every agent operating within your organization, including identity-secured agents, internally registered agents, and automatically detected shadow agents. The platform enhances security by extending Microsoft Defender protections, Entra identity access controls, and Purview governance policies to all agents. Agent 365 integrates with Microsoft 365, Power Apps, Power Automate, and Power BI, enabling agents to participate in workflows, analytics, and productivity tasks just like any other digital worker. Using Work IQ, organizations can equip agents with deep contextual understanding sourced from company data, relationships, and internal systems. This unified approach simplifies deployment, strengthens compliance, and improves operational insight for IT teams. Through Microsoft’s Frontier early access program, IT admins can explore and activate Agent 365 directly in the Admin Center. Microsoft built Agent 365 to support the rapidly growing role of AI agents across enterprise environments, ensuring they remain secure, governed, and aligned with organizational standards.

Various entities such as governments, universities, utilities, and commercial facilities leverage Cartegraph's comprehensive software solutions for asset management, work order management, and space optimization to enhance asset oversight, monitor work progress, and make informed financial decisions. Municipalities, parks, and utility organizations rely on Cartegraph's innovative tools to streamline their asset management processes, boost operational efficiency, and ensure cost-effective spending. Our city asset management software simplifies the asset inspection workflow, guaranteeing that accurate information is collected throughout the process. With the Cartegraph One asset management application, users can document observations, upload images, and coordinate follow-up tasks directly from the field, providing a seamless experience. This enables a clearer understanding of an asset's status within its lifecycle, allowing for strategic planning based on factors like age, expected performance, and inspection results to implement timely, condition-based maintenance initiatives. By utilizing these advanced features, organizations can extend the longevity of their assets while optimizing resource allocation.

Yellow.ai is the enterprise-grade Conversational AI platform that unlocks business potential at scale. The platform is trusted across 85+ countries by 1000+ enterprises, Domino’s, Sephora, Hyundai, Biogen International, Edelweiss Broking, Siemens Limited, Waste Connections, American Bureau of Shipping, and MG Motors. Powered by Dynamic AI agents for enterprises, the company aims to deliver human-like interactions that boost customer satisfaction and increase employee engagement at scale, through its no-code/low-code platform. The company has raised more than $102M from blue-chip investors and has offices across six countries.

The Webex AI Agent offers engaging, lifelike interactions through advanced conversational intelligence, enhancing customer experience across both voice and digital platforms while enabling proactive self-service. By comprehending individual requirements, retaining user history, and adapting to preferences in real time, it ensures a tailored experience for each user. The platform simplifies the creation and implementation of AI agents, allowing for the development of either fully autonomous agents capable of natural dialogues or scripted agents that provide predetermined responses. These AI-driven agents are equipped to manage intricate inquiries by seamlessly integrating with back-office systems to resolve customer concerns comprehensively. Additionally, they can be utilized across multiple communication channels, including voice, SMS, email, live chat, Facebook Messenger, Apple Messages for Business, and WhatsApp, thus offering round-the-clock assistance. When the situation demands, a smooth transition to human agents is possible, with complete context transfer to maintain service continuity. Supporting more than ten languages, the AI Agent effectively breaks down language barriers while enhancing the scalability of customer interactions, ultimately leading to greater satisfaction and efficiency. Furthermore, businesses can leverage analytics from these interactions to continually refine their service delivery.

Kipps.AI serves as a robust platform tailored for enterprises aiming to create and implement AI agents across various channels like voice, chat, and WhatsApp, efficiently managing millions of dialogues with a level of human-like intelligence and the reliability expected in large-scale operations. This solution empowers businesses to customize agents for various purposes, including lead qualification, appointment scheduling, customer support, and beyond, all while seamlessly integrating with CRM systems, telephony solutions, and numerous other operational tools. With over 100 ready-to-use integrations, including popular platforms like Salesforce, HubSpot, WhatsApp, Slack, and Zoom, Kipps.AI offers a wealth of features such as comprehensive analytics at both the model and agent levels, conversation transcription capabilities, real-time call streaming, sentiment analysis, and the ability to escalate interactions to human representatives when necessary. Furthermore, the platform ensures enterprise-level security compliance, boasting certifications like SOC 2 Type II, ISO 27001, and HIPAA-readiness, alongside PCI DSS Level 1 standards and options for zero data retention, making it a trustworthy choice for organizations looking to enhance their customer engagement strategies. In addition, Kipps.AI's advanced technology makes it not just a tool, but a strategic partner for businesses seeking to innovate and improve their communication processes.

Brightcall is a customer communication platform built to help businesses talk to their leads and customers faster, smarter, and with less effort. Instead of juggling tools or losing valuable time on slow follow-ups, Brightcall brings everything into one simple system powered by practical, real-world AI. Our AI Agent handles conversations the way a trained team member would, answering questions, qualifying leads, booking appointments, and guiding customers 24/7. It speaks naturally, adapts to context, and connects with your existing tools so it feels like an extension of your team rather than a chatbot you have to babysit. Speed To Lead focuses on one simple goal: contact every new lead instantly. The moment someone submits a form or expresses interest, Brightcall triggers a call, text, or WhatsApp message in seconds. No delays. No missed opportunities. Just fast outreach that helps businesses convert more leads while giving customers the quick response they expect. Our Multiline Dialer is built for teams that make a lot of outbound calls. Instead of dialing one call at a time, it dials multiple lines simultaneously and connects agents only when a real person picks up. That means fewer dead ends, fewer wasted minutes, and a lot more conversations that actually matter. Brightcall is designed for real teams with real goals: more connections, more conversations, and better experiences for everyone on both ends of the call. Whether you're running a sales team, a support operation, or a fast-moving startup, Brightcall helps you communicate at the speed your business demands.

Virstack AI offers advanced voice and text agents designed to streamline both inbound and outbound customer interactions across a variety of sectors including healthcare, real estate, automotive, and hospitality. These intelligent agents are capable of managing tasks such as appointment scheduling, lead qualification, follow-up communications, customer support, sales outreach, and patient engagement while maintaining a conversational quality reminiscent of human interaction. By seamlessly integrating with CRM systems, calendars, and various APIs, Virstack enables efficient behind-the-scenes processes like document signing, data retrieval, and workflow updates. The company places a strong emphasis on compliance and security, adhering to standards such as HIPAA, SOC 2, and ISO 27001, while also ensuring scalability through its AWS infrastructure and offering cost-effective solutions with per-second billing. Businesses benefit from an intuitive admin portal that provides oversight of lead tracking, analytics, bulk messaging, and customization of the agent’s voice and personality. Furthermore, Virstack’s focus on vertical specialization allows for the creation of customized workflows, and its multi-channel support, which includes both voice and SMS, guarantees a consistent experience across various communication channels. Overall, Virstack AI not only enhances customer interactions but also empowers businesses to optimize their operations effectively.