RAPID RTC Description

With car buyers increasingly turning to online platforms, most customers are establishing their initial impressions of dealerships through digital channels rather than visiting physical showrooms. RAPID RTC provides an all-encompassing digital communication platform (including Lead Manager, Live Dealer, Chat, Text, and Social) that consolidates various consumer-initiated digital interactions, seamlessly linking these online shoppers to sales advisors in real-time and ensuring an exceptional omni-channel customer experience throughout their online purchasing journey. Our solutions are designed with user-friendliness in mind, requiring no downloads, specialized software, or hardware, making them compatible across all devices and platforms. Although our technology is tailored to deliver value to our clients, we prioritize the needs of our clients' customers, which sets us apart in today’s competitive market. Our dedicated support teams are available to address your needs, including Dealer Care, Training, and a 24/7/365 Concierge Team, ensuring that assistance is always just a call away. This commitment to service excellence reflects our understanding that a positive customer experience is essential for success.

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For 50 years, CDK has been providing solutions to help dealers run their businesses and build deeper relationships with customers in more than 15,000 retail locations across North America. The CDK Dealership Xperience expands dealers’ business potential through an offering of advanced solution suites designed to integrate seamlessly with our Foundations Suite to accelerate performance. • Foundations Suite: The core of the platform that offers proven, built-in functionality critical to operating all workflows effectively and efficiently across the dealership and delivering an unparalleled customer experience from the ground up • Fixed Operations Suite: The most comprehensive solution in the industry that allows dealers to build customer loyalty, streamline parts and service functionality and maximize income • Modern Retail Suite: Reduces friction points and boosts engagement along with revenue by improving and simplifying the buying transaction that customers now expect • Intelligence Suite: Harnesses the power of data-driven intelligence to boost performance and win customer loyalty through advanced analytics, AI and machine learning
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DealerClick is a DMS provider that provides premium DMS services to independent used car dealers across all 50 states. We offer both web-based and desktop software solutions for all types automotive dealerships. Post your vehicles to all major advertising platforms like CarGurus and Craigslist. Our advanced inventory controls will help you get from the auction to your showroom! You can save time by managing your accounts digitally and receiving payments. All the tools you need to run a successful BHPH business are available in one simple-to-use DMS system. Our specialty is mobile-first websites! Every template has SEO built in, and custom websites can be made as well. Get a package that suits your business today. Mobile management offers flexibility. Our industry-leading apps allow you to manage all aspects of your business from your smartphone.
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Pricing

Free Trial:
Yes

Integrations

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Company Details

Company:
RAPID RTC
Year Founded:
1996
Headquarters:
Canada
Website:
rapidrtc.com

Media

RAPID RTC Screenshot 1
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Webinars
Customer Support
Business Hours
Live Rep (24/7)
Online Support

RAPID RTC Features and Options

Auto Dealer Software

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

RAPID RTC User Reviews

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