Sendbird provides AI-powered omnichannel communication solutions, including AI agent for customer service, Chat API, and Business Messaging for seamless customer conversations across mobile apps, websites, social media, and more. Our platform supports iOS, Android, JavaScript, Unity, and .NET.
Sendbird’s AI Agent Platform enables businesses to automate customer support across a wide range of channels, including SMS, web, mobile apps, and social media. This solution leverages AI to provide proactive, continuous support by anticipating customer needs and engaging them on their preferred platforms. Businesses can build and manage their own AI agents with an easy-to-use interface, ensuring smooth customer interactions. The platform integrates seamlessly with existing systems, providing businesses with insights into customer conversations, improving agent performance, and offering reliable support in high-traffic environments.
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Forethought is the most advanced generative AI agent for customer support and your 24/7 AI team member. Trained on your unique data sets and upholding the highest security protocols, Forethought delivers natural conversations through AI and eliminates inefficiencies to improve response times, resolution rates, and customer satisfaction scores at every interaction.
- Add an AI Agent that is a 24/7 team member, reducing workload so your team can focus on delivering exceptional support.
- Only Forethought ingests historical and current ticket data for AI specific to your business needs to deliver a personalized experience.
- We're not just about meeting privacy standards – we're setting them, to keep you and your data secure every step of the way.
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Qwen3.8-Max
Qwen3.8-Max is a frontier AI model from the Qwen family designed for advanced coding, coworking, research, multimodal reasoning, and long-horizon autonomous tasks. It is described as Qwen’s most capable model to date and the first Qwen-Max-class model with open weights announced for release. The model scales to 2.4 trillion parameters with 95 billion active parameters and is accessible through QwenCloud. Qwen3.8-Max is built to answer difficult questions and complete complex deliverables from start to finish. Its coding capabilities include autonomous project creation, self-testing, issue dispatch, CI validation, pull request workflows, and long-running feedback loops. The model is also designed for real-world work across legal review, UI/UX design, restaurant operations, structural engineering, rehabilitation visualization, sports analytics, and quantitative research. Its multimodal capabilities support images, documents, videos, interface reconstruction, visual production, application recreation, and visual feedback loops. QwenCloud supports industry-standard API protocols, including OpenAI-compatible chat completions and responses APIs as well as an Anthropic-compatible interface. By combining large-scale reasoning, agentic coding, multimodal intelligence, API access, long-context workflows, and open-weight availability, Qwen3.8-Max gives teams a powerful foundation for building advanced AI systems.
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IBM watsonx Assistant
IBM watsonx Assistant is a next-gen conversational AI solution—it that empowers a broader audience that includes non-technical business users, anyone in your organization to effortlessly build generative AI Assistants that deliver frictionless self-service experiences to customers across any device or channel, help boost employee productivity, and scale across your business.
-User-friendly interface with drag-and-drop conversation builder and pre-built templates.
-Out-of-the-box Large Language Models, Large Speech Models, Natural Language Processing and Understanding (NLP, NLU), and Intelligent Context Gathering, to better understand the context of each conversation in natural language.
-Retrieval-augmented generation (RAG) for accurate, contextual, and up-to-date conversational answers around the clock, grounded in your company's knowledge base.
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