Queue-Fair Reviews

Summary: Perfect tool, easy to use, friendly support and communication during the onboarding process. Simply recommend.

Positive: Everything is so simple and easy to use, I love it!
It is really easy to setup, design, translate (if needed) and even manage queues during the event.

Negative: It's really hard to name it, because this tool perfectly matched my expectations.
Maybe I am missing on demand pricing plan.

Summary: An easy-to-implement product that provides our customers expecting peak sales with an instant branded online queue. Super service and great value for money. I can recommend it to everyone.

Positive: An easy-to-implement product that provides our customers expecting peak sales with an instant branded online queue. Super service and great value for money. I can recommend it to everyone.

Negative: Till this moment we have found nothing to dislike :)

Summary: Thank you Queue-Fair for the great service you provided to our company. We surely recommend the Queue-Fair service to other people!

Positive: Super quick installation and great customer service. Exceptional value for money, compared to competitors.

Negative: Though we used this service just once, we encountered no cons, everything went well.

Summary: The value has been very high altogether. The help was professional, the support was superior and they even joined our meeting to watch over us all as the queues went live. It was great!

Positive: The overall experience of using the solution. It created a smooth handling of the incoming customers that wanted to enter our e-services.

Negative: There's nothing particular negative to address regarding this service.

Summary: Perfect solution for our sales peaks each week. The others services we tried offered nearly the same but for more then 10 times more expenses.

Positive: Awesome contact with the team, easy to use, perfect implementation into our system, really helped us to fight the high usage of our servers once a week.

Negative: None by now, at the time of this review, we've just the service for 2 months, without any problems.

Summary: We want to thank both Matt and Mike for making the process seamless and for their support for helping us with the set up. When we have similar events, we will be sure to use Queue-Fair.

Positive: We recently used Queue-Fair for the first time and were shocked at how fast it was to set up and how easy it was to use.

Negative: I cannot think of any. The product worked exactly as intended.

Summary: One of the best experiences I've had with a company - particularly a SaaS product - ever. And I deal with a lot of SaaS companies.

Positive: Phenomenal help from Matt during sales and implementation. Product worked great. Easy to understand dashboard. Love the customizations for the waiting room page.

Negative: Loved it all. Maybe one small improvement would be to have a QuickStart Guide or similar to make the getting started process feel easier.

Summary: We called Queue-Fair on Sunday evening because we were doing a drop. They answered immediately and solved the problem within five minutes! They saved our drop and did everything very quickly!

Positive: We use Queue-Fair monthly and it has been working great. We had a problem from an update and because of this service did not work.

Negative: At the moment we do not have any cons/complaints for Queue-fair.

Summary: Our event was completed flawlessly thanks to Queue-Fair, and everything worked beyond good 👍 We are delighted that we chose the Queue-Fair service. Support was top-notch on every step (from integration to actual ticket-selling event). We would not manage to make the event work so good for clients if not Matt's expertise and involvement.

Positive: Our event was completed flawlessly thanks to Queue-Fair, and everything worked beyond good 👍 We are delighted that we chose the Queue-Fair service. Support was top-notch on every step (from integration to actual ticket-selling event). We would not manage to make the event work so good for clients if not Matt's expertise and involvement. Queue-Fair provided comfortable waiting room so we could sell online tickets for show without taking hit on infrastructure and going down.

Negative: There is nothing to dislike, service is overall awesome.

Summary: Great tool, we can handle high traffic, when we have a good event we used queue fair for these purposes, really really, i highly recommend this product!

Positive: The system is working very well - we are going to use it again for future events, and I love the service!

Negative: I didn't have any problem using this product, the GUI Queue Fairs offers is very easy to use it and you can set up any rule that you need for your website or app.

Summary: Takes all the pain and stress out of launching and we will definitely be using on all our high demand events going forward.

Positive: Great customer service, very easy to set up and worked like a treat.

Event launches were always touch and go particularly for events with lots of social media hype, trying to make sure that web servers and payment gateways would be able to cope. With Queue-Fair we got rid of the headaches and actually sold out faster. There is nothing like a queue to create scarcity. All event launches will be done this way for us going forward.

Negative: Product was really simple to configure and there was nothing that I didn't really like

Summary: This tool is efficiently helping us to provide a highly reliable waiting room and virtual queue service.

Positive: Very good tool configurability and a great technical support service.
It provides great reliability and peace of mind when it comes to protecting our website from user overload that could affect the performance of our online store. Thanks to this tool we can offer an improved service to our customers.

Negative: I have not found features or points to improve by Queue-Fair.

Summary: Definitely, Queue-Fair will be our top of mind for future reference and will surely be our only Waiting Room partner recommendation to our dear friends outside the organization.

More power Queue-Fair! Good job!

Positive: We are very glad to have Queue-Fair as our Waiting Room partner for the three (3) big events we had last year 2022 - the iPhone 14 pre-order, the iPhone 14 launch and the biggest double digit sale of the year which is the 11.11. Our website did not crash! - our main goal during these high peak events. We even achieved and went beyond our Sales Target in 2022. Really, thanks to Queue-Fair!

Despite the time differences between Philippines and UK, Queue-Fair’s CEO really consistently reached out to us just to make sure our events were all a success. And, the Queue-Fair platform itself is notable as it is user-friendly. We appreciate the data reports we have exported as these gave us meaningful historical insights which will be useful for our future projects.

Negative: We did not have any disliking with Queue-Fair. We are very happy to have them as our partner.